Softwr

CRM & Sales · head to head

Gong vs Reclaim.ai

Gong logo

Gong

CRM & Sales

Revenue intelligence platform

From
$1600/user-per-year
Rated
-
Full reviewWebsite
Reclaim.ai logo

Reclaim.ai

Project Management

Smart scheduling for busy teams

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Reclaim.ai has a free tier, so it costs nothing to try first.
  • Each has a real cost: Gong pricing not published; custom quotes and high platform fees make budget forecasting difficult; Reclaim.ai no offline access or push notifications for schedule changes
  • They diverge on capability: Gong covers Call recording, Reclaim.ai covers Smart scheduling.

Where they differ

Only the attributes on which Gong and Reclaim.ai actually diverge.

Attributes where Gong and Reclaim.ai differ
AttributeGongReclaim.ai
Starting price$1600/user-per-yearFree
Free tierNoYes
PlatformsWeb, Cloud-based SaaSWeb, iOS, Android, Browser Extension
CategoryCRM & SalesProject Management
Founded20162019

Identical on both: pricing model (Unknown), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Gong

  • Call recording
  • AI transcription
  • Deal intelligence
  • Market intelligence
  • Team coaching
  • Salesforce
  • HubSpot
  • Zoom

Only in Reclaim.ai

  • Smart scheduling
  • Habit tracking
  • Task integration
  • Buffer time
  • Meeting optimization
  • Google Calendar
  • Outlook
  • Todoist

Both cover

  • Slack
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Gong

  • Call analysisnot Reclaim.ai
  • Deal forecastingnot Reclaim.ai
  • Sales coachingnot Reclaim.ai
  • Win/loss analysisnot Reclaim.ai

Reclaim.ai

  • Schedulingnot Gong
  • Appointment bookingnot Gong
  • Time trackingnot Gong
  • Resource managementnot Gong
  • Team coordinationnot Gong

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Gong

  • Pricing not published; custom quotes and high platform fees make budget forecasting difficult
  • Built for sales calls only; limited contact center and multi-channel conversation coverage
  • Forecasting and Engage modules use keyword-based analysis with 20-30 minute processing delay, not generative AI
  • Conversation analysis cannot capture internal buyer meetings or decision-making discussions

Reclaim.ai

  • No offline access or push notifications for schedule changes
  • Free tier is very limited (1 habit, 1 scheduling link, 1-week scheduling range)
  • Pricing is complex with hidden costs from AI Agent quotas and Attendee User (AU) charges
  • Weak mobile experience; primarily a web and browser extension tool
  • Requires 20-30 minutes setup and 2-week evaluation before effectiveness is clear
  • Outlook Calendar support is less mature with occasional sync delays

Pricing, plan by plan

Gong

$1600/user-per-year

No published plan breakdown. See the Gong review.

Reclaim.ai

Free
  • FreeFree
    • 1 user
    • 1 scheduling link
    • 1 smart meeting
  • Starter$10/month
    • Unlimited habits
    • Unlimited scheduling links
    • Task integrations
  • Business$15/month
    • Starter features
    • Smart meetings
    • Team collaboration
  • Enterprise$22/month
    • Business features
    • SSO
    • Custom integrations

Which should you pick?

Choose Gong if

  • You need call recording.
  • You work on Web, Cloud-based SaaS.
  • You also want ai transcription.
Gong review

Choose Reclaim.ai if

  • You need smart scheduling.
  • You want to start without paying.
  • You work on Web, iOS, Android, Browser Extension.
  • You also want habit tracking.
Reclaim.ai review

Questions people ask

Is Gong or Reclaim.ai better?
Neither clearly leads. Gong starts at $1600/user-per-year and Reclaim.ai at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Gong or Reclaim.ai?
Reclaim.ai has a free tier; the other does not. Paid plans start at $1600/user-per-year for Gong and Free for Reclaim.ai.
Does Gong or Reclaim.ai run on more platforms?
Gong runs on Web, Cloud-based SaaS. Reclaim.ai runs on Web, iOS, Android, Browser Extension.
Can I use Reclaim.ai for free?
Yes. Reclaim.ai has a free tier, so you can try it without paying. Gong starts at $1600/user-per-year.
What is Gong best used for?
Gong is most often used for call analysis, deal forecasting, sales coaching, win/loss analysis. Of those, call analysis and deal forecasting are not what Reclaim.ai is typically brought in for.
What can Gong do that Reclaim.ai cannot?
Gong covers Call recording, AI transcription, Deal intelligence, Market intelligence. Reclaim.ai covers Smart scheduling, Habit tracking, Task integration, Buffer time. Both handle Slack, Web support.

Answered from the vendors’ own pages

Gong: How much does Gong cost?

Gong pricing starts around $1,600 per user per year, with a mandatory platform fee of $5,000-$50,000 annually. Exact pricing is custom and requires a sales consultation.

Source
Reclaim.ai: What does Reclaim.ai's free plan include?

The free plan includes limited features: 1 user, 1 scheduling link, 1 smart meeting, 3 habits maximum, 1 calendar sync, and a 13-week scheduling range.

Source
Gong: Does Gong integrate with Salesforce?

Yes. Gong integrates with Salesforce via REST API to import account data and export conversation summaries, enabling searchable calls by CRM fields.

Source
Reclaim.ai: How much does Reclaim.ai cost?

Starter costs $10/seat/month, Business $15/seat/month, and Enterprise $22/seat/month on yearly billing. Pricing excludes additional costs for AI Agent quotas and Attendee Users (AU).

Source
Gong: What conversations can Gong capture?

Gong was built primarily for sales call analysis and captures calls through integrations with major dialer systems. Coverage for contact center and multi-channel conversations is limited.

Source
Reclaim.ai: Can I use Reclaim.ai on my phone?

Reclaim.ai is primarily a web and browser extension tool. Mobile apps exist but function better as viewers than editors. Real work requires desktop access.

Source
Gong: Does Gong have an on-premise option?

Gong is a cloud-based SaaS platform without an on-premise deployment option. All conversation analysis and storage occurs in Gong's cloud infrastructure.

Source
Reclaim.ai: Does Reclaim.ai work with Outlook Calendar?

Reclaim was built for Google Calendar first. Outlook support exists but is less mature, with occasional sync delays and fewer features compared to Google Calendar integration.

Source
Reclaim.ai: What tasks and projects can Reclaim.ai integrate with?

Reclaim integrates with Todoist, Asana, ClickUp, Jira, and Linear for task scheduling and automation.

Source
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