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Software · head to head

Freshsales vs Roadmunk

F

Freshsales

Software

Smart CRM for growing businesses

From
$19/month
Rated
-
Roadmunk logo

Roadmunk

Software

The collaborative roadmapping tool for strategic planning

From
$19/month
Rated
-

The short version

  • Each has a real cost: Freshsales contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price; Roadmunk starter plan at $19/editor/month allows only 3 reviewers; additional reviewers cost $5 each per month
  • They diverge on capability: Freshsales covers Contact management, Roadmunk covers Visual roadmaps.

Where they differ

Only the attributes on which Freshsales and Roadmunk actually diverge.

Attributes where Freshsales and Roadmunk differ
AttributeFreshsalesRoadmunk
PlatformsWeb, Ios, AndroidWeb
Founded20102012

Identical on both: starting price ($19/month), pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Freshsales

  • Contact management
  • Lead scoring
  • Sales pipeline
  • Activity tracking
  • Email sync
  • AI insights
  • Workflow automation
  • Gmail

Only in Roadmunk

  • Visual roadmaps
  • Timeline view
  • Swimlane view
  • Prioritization matrix
  • Feedback inbox
  • Jira
  • Azure DevOps
  • Trello

Both cover

  • GDPR
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Freshsales

  • Sales CRM with built in email, phone and chatnot Roadmunk
  • Managing deals, pipelines and sales sequencesnot Roadmunk

Roadmunk

  • Small product teams managing roadmaps with stakeholder feedback collectionnot Freshsales
  • Multi-team organisations seeking organisation-wide product visibilitynot Freshsales
  • Teams using Jira, Azure DevOps, or Asana as primary project tracking systemsnot Freshsales

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Freshsales

  • Contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
  • Forecasting insights, custom modules, sandbox and audit logs are Enterprise only at $59 per user per month
  • Every published price requires annual billing
  • The Freddy AI agent is billed separately at $49 per 100 sessions
  • Branded documents are a further $19 per user add on
  • No contact limits are stated for any tier on the pricing page

Roadmunk

  • Starter plan at $19/editor/month allows only 3 reviewers; additional reviewers cost $5 each per month
  • Enterprise plan requires custom pricing contact; feature scope and support terms not published
  • Two-way Jira and Azure DevOps sync available only on Business tier and above at additional $9/collaborator/month
  • Pricing model based per-editor seats rather than per-organisation, scaling costs significantly for larger teams

Pricing, plan by plan

Freshsales

$19/month
  • Starter$19/month
    • Contact & account management
    • Pipeline management
  • Growth$39/month
    • Everything in Starter
    • Sales automation
    • Territory management
  • Pro$65/month
    • Everything in Growth
    • Forecasting
    • Advanced customization

Roadmunk

$19/month

No published plan breakdown. See the Roadmunk review.

Which should you pick?

Choose Freshsales if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want lead scoring.

Choose Roadmunk if

  • You need visual roadmaps.
  • You also want timeline view.

Questions people ask

Is Freshsales or Roadmunk better?
Neither clearly leads. Freshsales starts at $19/month and Roadmunk at $19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Freshsales or Roadmunk?
Freshsales starts at $19/month and Roadmunk at $19/month.
Does Freshsales or Roadmunk run on more platforms?
Freshsales runs on Web, Ios, Android. Roadmunk runs on Web.
What is Freshsales best used for?
Freshsales is most often used for sales crm with built in email, phone and chat, managing deals, pipelines and sales sequences. Of those, sales crm with built in email, phone and chat and managing deals, pipelines and sales sequences are not what Roadmunk is typically brought in for.
What can Freshsales do that Roadmunk cannot?
Freshsales covers Contact management, Lead scoring, Sales pipeline, Activity tracking. Roadmunk covers Visual roadmaps, Timeline view, Swimlane view, Prioritization matrix. Both handle GDPR, Web support.

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