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Fleet Management · head to head

Fleet Complete vs OpenRouteService

Fleet Complete logo

Fleet Complete

Fleet Management

Telematics and asset tracking sold mainly through mobile network operators

From
On request
Free plan
No
Full reviewWebsite
OpenRouteService logo

OpenRouteService

Maps

Open-source routing, geocoding, and isochrone APIs based on OpenStreetMap data for developers and enterprises

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only OpenRouteService has a free tier, so it costs nothing to try first.
  • Each has a real cost: Fleet Complete because most contracts are sold through a carrier, the commercial relationship, the service levels and the renewal date belong to the carrier, so a pricing dispute or a support escalation goes through a reseller who did not build the software.; OpenRouteService free tier limited to 500 Isochrones requests per day
  • They diverge on capability: Fleet Complete covers Vehicle tracking, OpenRouteService covers Core Functionality.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Fleet Complete and OpenRouteService actually diverge.

Attributes where Fleet Complete and OpenRouteService differ
AttributeFleet CompleteOpenRouteService
Starting priceOn requestFree
Pricing modelquotefreemium
Free tierNoYes
PlatformsWeb, iOS, AndroidWeb
CategoryFleet ManagementMaps

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Fleet Complete

  • Vehicle tracking
  • Hours of service
  • Asset trackers
  • Field dispatch
  • Dashcams
  • Maintenance reminders

Only in OpenRouteService

  • Core Functionality
  • User Interface

What people use each for

The jobs each tool is most often brought in to do.

Fleet Complete

  • A mid-size fleet already under a national carrier contract that wants tracking added to an existing telecoms agreement rather than a new vendor relationshipnot OpenRouteService
  • Mixed fleets that need to track unpowered assets such as trailers and generators alongside vehicles in one consolenot OpenRouteService
  • Canadian operators wanting a domestic vendor with local support and Telus channel billingnot OpenRouteService
  • Service businesses that want basic dispatch and vehicle tracking without buying a separate field service platformnot OpenRouteService

OpenRouteService

  • Directions routing for cars, trucks, bikes, walking, hiking, wheelchairnot Fleet Complete
  • Reachability analysis with isochrones for time and distance calculationsnot Fleet Complete
  • Many-to-many distance matrix calculationsnot Fleet Complete
  • Location geocoding and conversion to coordinatesnot Fleet Complete
  • Points of interest discovery and mappingnot Fleet Complete
  • Elevation data enrichment using SRTM satellite datanot Fleet Complete
  • Vehicle routing problem optimizationnot Fleet Complete

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Fleet Complete

  • Because most contracts are sold through a carrier, the commercial relationship, the service levels and the renewal date belong to the carrier, so a pricing dispute or a support escalation goes through a reseller who did not build the software.
  • Hardware is bundled into the subscription over a multi-year term, so a fleet that shrinks mid-contract keeps paying for units that are sitting in a store cupboard unless it negotiated a downsizing clause up front.
  • The product line was assembled by acquisition, so hours of service, European tracking and the core platform originated as separate products, leaving overlapping apps, duplicate logins and features that exist in one region but not another.
  • The third-party integration ecosystem is far smaller than the marketplaces run by Geotab or Samsara, so bespoke connections to a maintenance or payroll system usually mean building against the API yourself.
  • The web console and reporting look and behave like software designed a decade ago, and administrators who have used a newer platform will find the reporting builder slow and the exports rigid.

OpenRouteService

  • Free tier limited to 500 Isochrones requests per day
  • API restrictions exist but details not fully documented on main page
  • Specific pricing tiers and costs not published on primary website

Pricing, plan by plan

Fleet Complete

On request
  • Fleet Complete$undefined/year
    • Per vehicle subscription, hardware included
    • Term length usually tied to the reselling carrier agreement
    • Asset trackers priced separately from vehicle units

OpenRouteService

Free

No published plan breakdown. See the OpenRouteService review.

Which should you pick?

Choose Fleet Complete if

  • You need vehicle tracking.
  • You work on Web, iOS, Android.
  • You also want hours of service.
Fleet Complete review

Choose OpenRouteService if

  • You need core functionality.
  • You want to start without paying.
  • You also want user interface.
OpenRouteService review

Questions people ask

Is Fleet Complete or OpenRouteService better?
Neither clearly leads. Fleet Complete starts at On request and OpenRouteService at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Fleet Complete or OpenRouteService?
OpenRouteService has a free tier; the other does not. Paid plans start at On request for Fleet Complete and Free for OpenRouteService.
Does Fleet Complete or OpenRouteService run on more platforms?
Fleet Complete runs on Web, iOS, Android. OpenRouteService runs on Web.
Can I use OpenRouteService for free?
Yes. OpenRouteService has a free tier, so you can try it without paying. Fleet Complete starts at On request.
What is Fleet Complete best used for?
Fleet Complete is most often used for a mid-size fleet already under a national carrier contract that wants tracking added to an existing telecoms agreement rather than a new vendor relationship, mixed fleets that need to track unpowered assets such as trailers and generators alongside vehicles in one console, canadian operators wanting a domestic vendor with local support and telus channel billing, service businesses that want basic dispatch and vehicle tracking without buying a separate field service platform. Of those, a mid-size fleet already under a national carrier contract that wants tracking added to an existing telecoms agreement rather than a new vendor relationship and mixed fleets that need to track unpowered assets such as trailers and generators alongside vehicles in one console are not what OpenRouteService is typically brought in for.
What can Fleet Complete do that OpenRouteService cannot?
Fleet Complete covers Vehicle tracking, Hours of service, Asset trackers, Field dispatch. OpenRouteService covers Core Functionality, User Interface.

Answered from the vendors’ own pages

Fleet Complete: Do I buy Fleet Complete directly or through my mobile operator?

Both are possible, but the majority of North American customers buy through AT&T or Telus. Check which entity the contract is with, because it determines your support path, your billing cycle and your renewal date.

OpenRouteService: How much does OpenRouteService cost?

OpenRouteService is free to use and open source. The free tier includes up to 500 Isochrones requests per day. Specific pricing for higher usage tiers is not published on the main pricing page.

Source
Fleet Complete: What happens to the hardware if I cancel?

Devices supplied as part of a subsidised subscription are normally recovered or charged for on early termination. Ask for the exact clause before signing, because it is where the real cost of leaving sits.

OpenRouteService: Is there a free version of OpenRouteService?

Yes, OpenRouteService is completely free to use and built on open source technology. All services are presented as free to use and based on user-generated and collaboratively collected geographic data from OpenStreetMap.

Source
Fleet Complete: Is it a fit for a fleet of five vans?

It will work, but small fleets get a better deal from vendors that publish pricing and sell month to month. Fleet Complete pricing improves with volume and a carrier relationship.

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