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Field Service · head to head

FaciliWorks vs TrakSYS

FaciliWorks logo

FaciliWorks

Field Service

CMMS from CyberMetrics that still sells a perpetual on-premise licence alongside subscription

From
On request
Rated
-
Full reviewWebsite
TrakSYS logo

TrakSYS

Manufacturing

Manufacturing execution and plant performance platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FaciliWorks the interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.; TrakSYS configuration is the implementation, so deployment is a project measured in months and needs a partner or trained staff
  • They diverge on capability: FaciliWorks covers Perpetual or subscription licensing, TrakSYS covers Real-time production tracking.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which FaciliWorks and TrakSYS actually diverge.

Attributes where FaciliWorks and TrakSYS differ
AttributeFaciliWorksTrakSYS
PlatformsWindows, Web, iOS, Android, On-premiseWindows, Web, Self-hosted
CategoryField ServiceManufacturing

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FaciliWorks

  • Perpetual or subscription licensing
  • Concurrent seat option
  • Preventive maintenance scheduling
  • Calibration alignment
  • Parts and purchasing
  • Mobile work orders

Only in TrakSYS

  • Real-time production tracking
  • OEE and downtime analysis
  • Configurable workflows
  • Quality management
  • Equipment connectivity
  • Reporting

What people use each for

The jobs each tool is most often brought in to do.

FaciliWorks

  • A regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendornot TrakSYS
  • A defence or utility site on an isolated network where a cloud-only CMMS is not permitted by policynot TrakSYS
  • A maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcountnot TrakSYS
  • A plant with many occasional users where concurrent licensing costs far less than a named seat for every techniciannot TrakSYS

TrakSYS

  • Plants whose processes do not fit a packaged MESnot FaciliWorks
  • Attributing downtime to cause rather than reporting an aggregatenot FaciliWorks
  • Regulated production needing enforced in-process quality checksnot FaciliWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FaciliWorks

  • The interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.
  • A perpetual licence still carries an annual maintenance and support fee, so the one-off purchase framing does not hold; without that fee you lose updates and support while keeping the right to run old code.
  • Integration options are thin, with a limited API and few prebuilt connectors, so linking FaciliWorks to an ERP or a condition monitoring platform usually means custom database-level work.
  • No pricing is published for any edition despite this being a mid-market product, so buyers cannot compare it against published per-user rivals without entering a sales process.
  • CyberMetrics is a small independent vendor, which means responsive support but also a thin partner ecosystem and no realistic second-source implementation help if the relationship goes wrong.

TrakSYS

  • Configuration is the implementation, so deployment is a project measured in months and needs a partner or trained staff
  • Quote-only pricing with no published rates
  • Flexibility means two TrakSYS installations can look nothing alike, which makes hiring for it harder
  • Considerable overkill for a small plant tracking output in a spreadsheet

Pricing, plan by plan

FaciliWorks

On request
  • FaciliWorks Essentials$undefined/year
    • Core CMMS: assets, work orders, preventive maintenance
    • Perpetual or subscription licensing
    • Concurrent or node-locked seats
  • FaciliWorks Pro$undefined/year
    • Adds advanced reporting and analytics
    • Parts inventory and purchasing
    • Mobile access
  • FaciliWorks Enterprise$undefined/year
    • Multi-site and multi-currency
    • All Pro capability
    • Extended integration and administration options

TrakSYS

On request

No published plan breakdown. See the TrakSYS review.

Which should you pick?

Choose FaciliWorks if

  • You need perpetual or subscription licensing.
  • You work on Windows, Web, iOS, Android, On-premise.
  • You also want concurrent seat option.
FaciliWorks review

Choose TrakSYS if

  • You need real-time production tracking.
  • You work on Windows, Web, Self-hosted.
  • You also want oee and downtime analysis.
TrakSYS review

Questions people ask

Is FaciliWorks or TrakSYS better?
Neither clearly leads. FaciliWorks starts at On request and TrakSYS at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FaciliWorks or TrakSYS?
FaciliWorks starts at On request and TrakSYS at On request.
Does FaciliWorks or TrakSYS run on more platforms?
FaciliWorks runs on Windows, Web, iOS, Android, On-premise. TrakSYS runs on Windows, Web, Self-hosted.
What is FaciliWorks best used for?
FaciliWorks is most often used for a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor, a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy, a maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcount, a plant with many occasional users where concurrent licensing costs far less than a named seat for every technician. Of those, a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor and a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy are not what TrakSYS is typically brought in for.
What can FaciliWorks do that TrakSYS cannot?
FaciliWorks covers Perpetual or subscription licensing, Concurrent seat option, Preventive maintenance scheduling, Calibration alignment. TrakSYS covers Real-time production tracking, OEE and downtime analysis, Configurable workflows, Quality management.

Answered from the vendors’ own pages

FaciliWorks: Can I still buy FaciliWorks outright?

Yes. Perpetual on-premise licensing is still offered alongside subscription, which is unusual in CMMS today.

TrakSYS: What does TrakSYS cost?

Quoted per site and not published; implementation is normally a substantial part of the total.

FaciliWorks: Does a perpetual licence mean no recurring cost?

No. Annual maintenance and support is a separate ongoing fee, and dropping it costs you updates and support.

TrakSYS: Is it a product or a platform?

A platform. Screens and workflows are configured for the plant, which is why it fits unusual processes and why deployment is a project.

FaciliWorks: Is there concurrent licensing?

Yes. Concurrent seats let a large pool of occasional users share fewer licences, which is often cheaper than named seats.

TrakSYS: When is it the wrong choice?

When a packaged MES fits your process, or when the plant is small enough that the configuration effort outweighs the gain.

FaciliWorks: Is pricing published?

No. All editions are quoted, so you must engage sales to get a comparable number.

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