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Field Service · head to head

FaciliWorks vs Ignition

FaciliWorks logo

FaciliWorks

Field Service

CMMS from CyberMetrics that still sells a perpetual on-premise licence alongside subscription

From
On request
Rated
-
Full reviewWebsite
Ignition logo

Ignition

Manufacturing

Industrial automation platform for SCADA, HMI and MES

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FaciliWorks the interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.; Ignition requires real engineering to implement; it is a platform rather than a finished application
  • They diverge on capability: FaciliWorks covers Perpetual or subscription licensing, Ignition covers Unlimited-client licensing.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which FaciliWorks and Ignition actually diverge.

Attributes where FaciliWorks and Ignition differ
AttributeFaciliWorksIgnition
Pricing modelquotePer-server licensing with published module pricing; unlimited clients and tags
PlatformsWindows, Web, iOS, Android, On-premiseWindows, Linux, macOS, Web
CategoryField ServiceManufacturing

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FaciliWorks

  • Perpetual or subscription licensing
  • Concurrent seat option
  • Preventive maintenance scheduling
  • Calibration alignment
  • Parts and purchasing
  • Mobile work orders

Only in Ignition

  • Unlimited-client licensing
  • SCADA and HMI
  • Historian
  • MES modules
  • Web-based clients
  • Wide PLC support

What people use each for

The jobs each tool is most often brought in to do.

FaciliWorks

  • A regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendornot Ignition
  • A defence or utility site on an isolated network where a cloud-only CMMS is not permitted by policynot Ignition
  • A maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcountnot Ignition
  • A plant with many occasional users where concurrent licensing costs far less than a named seat for every techniciannot Ignition

Ignition

  • Plants where per-tag licensing has made expansion a budget conversationnot FaciliWorks
  • Replacing installed operator terminals with browser-based clientsnot FaciliWorks
  • Connecting plant floor data to SQL and business systemsnot FaciliWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FaciliWorks

  • The interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.
  • A perpetual licence still carries an annual maintenance and support fee, so the one-off purchase framing does not hold; without that fee you lose updates and support while keeping the right to run old code.
  • Integration options are thin, with a limited API and few prebuilt connectors, so linking FaciliWorks to an ERP or a condition monitoring platform usually means custom database-level work.
  • No pricing is published for any edition despite this being a mid-market product, so buyers cannot compare it against published per-user rivals without entering a sales process.
  • CyberMetrics is a small independent vendor, which means responsive support but also a thin partner ecosystem and no realistic second-source implementation help if the relationship goes wrong.

Ignition

  • Requires real engineering to implement; it is a platform rather than a finished application
  • Steep learning curve, and Inductive Automation runs its own training programme because of it
  • Self-hosted and self-supported by default, so plant IT carries the availability burden
  • Module-based pricing means the entry figure is rarely the final one

Pricing, plan by plan

FaciliWorks

On request
  • FaciliWorks Essentials$undefined/year
    • Core CMMS: assets, work orders, preventive maintenance
    • Perpetual or subscription licensing
    • Concurrent or node-locked seats
  • FaciliWorks Pro$undefined/year
    • Adds advanced reporting and analytics
    • Parts inventory and purchasing
    • Mobile access
  • FaciliWorks Enterprise$undefined/year
    • Multi-site and multi-currency
    • All Pro capability
    • Extended integration and administration options

Ignition

On request

No published plan breakdown. See the Ignition review.

Which should you pick?

Choose FaciliWorks if

  • You need perpetual or subscription licensing.
  • You work on Windows, Web, iOS, Android, On-premise.
  • You also want concurrent seat option.
FaciliWorks review

Choose Ignition if

  • You need unlimited-client licensing.
  • You work on Windows, Linux, macOS, Web.
  • You also want scada and hmi.
Ignition review

Questions people ask

Is FaciliWorks or Ignition better?
Neither clearly leads. FaciliWorks starts at On request and Ignition at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FaciliWorks or Ignition?
FaciliWorks starts at On request and Ignition at On request.
Does FaciliWorks or Ignition run on more platforms?
FaciliWorks runs on Windows, Web, iOS, Android, On-premise. Ignition runs on Windows, Linux, macOS, Web.
What is FaciliWorks best used for?
FaciliWorks is most often used for a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor, a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy, a maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcount, a plant with many occasional users where concurrent licensing costs far less than a named seat for every technician. Of those, a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor and a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy are not what Ignition is typically brought in for.
What can FaciliWorks do that Ignition cannot?
FaciliWorks covers Perpetual or subscription licensing, Concurrent seat option, Preventive maintenance scheduling, Calibration alignment. Ignition covers Unlimited-client licensing, SCADA and HMI, Historian, MES modules.

Answered from the vendors’ own pages

FaciliWorks: Can I still buy FaciliWorks outright?

Yes. Perpetual on-premise licensing is still offered alongside subscription, which is unusual in CMMS today.

Ignition: What does Ignition cost?

It publishes per-server module pricing with unlimited clients, tags and connections, so cost does not scale with how many people use it.

FaciliWorks: Does a perpetual licence mean no recurring cost?

No. Annual maintenance and support is a separate ongoing fee, and dropping it costs you updates and support.

Ignition: Why does unlimited-client licensing matter?

Traditional SCADA is licensed per tag or per screen, which turns adding an operator terminal into a purchase. Ignition removes that ceiling.

FaciliWorks: Is there concurrent licensing?

Yes. Concurrent seats let a large pool of occasional users share fewer licences, which is often cheaper than named seats.

Ignition: Is it a finished application?

No, it is a platform. Screens, tags and logic are built for the specific plant, which is real engineering work.

FaciliWorks: Is pricing published?

No. All editions are quoted, so you must engage sales to get a comparable number.

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