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Field Service · head to head

FaciliWorks vs Materialise Magics

FaciliWorks logo

FaciliWorks

Field Service

CMMS from CyberMetrics that still sells a perpetual on-premise licence alongside subscription

From
On request
Rated
-
Full reviewWebsite
Materialise Magics logo

Materialise Magics

Manufacturing

Industrial build preparation and data repair for metal and polymer additive manufacturing

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: FaciliWorks the interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.; Materialise Magics new seats and modules have been subscription only since 15 May 2024, so the perpetual purchase route is closed and existing perpetual holders are on a shrinking island.
  • They diverge on capability: FaciliWorks covers Perpetual or subscription licensing, Materialise Magics covers Mesh repair.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which FaciliWorks and Materialise Magics actually diverge.

Attributes where FaciliWorks and Materialise Magics differ
AttributeFaciliWorksMaterialise Magics
PlatformsWindows, Web, iOS, Android, On-premiseWindows
CategoryField ServiceManufacturing

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in FaciliWorks

  • Perpetual or subscription licensing
  • Concurrent seat option
  • Preventive maintenance scheduling
  • Calibration alignment
  • Parts and purchasing
  • Mobile work orders

Only in Materialise Magics

  • Mesh repair
  • Part orientation and nesting
  • Support generation
  • Build Processors
  • Simulation module
  • Structures module
  • Reporting and traceability

What people use each for

The jobs each tool is most often brought in to do.

FaciliWorks

  • A regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendornot Materialise Magics
  • A defence or utility site on an isolated network where a cloud-only CMMS is not permitted by policynot Materialise Magics
  • A maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcountnot Materialise Magics
  • A plant with many occasional users where concurrent licensing costs far less than a named seat for every techniciannot Materialise Magics

Materialise Magics

  • A service bureau running several brands of metal printer that wants one preparation environment instead of five vendor slicersnot FaciliWorks
  • Repairing badly formed STL or scan-derived meshes that a machine slicer will not acceptnot FaciliWorks
  • Automating support generation on metal parts where manual support editing is the bottleneck in the processnot FaciliWorks
  • Simulating and compensating for build distortion before committing an expensive metal buildnot FaciliWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

FaciliWorks

  • The interface is dated by cloud CMMS standards, which matters most for occasional users such as production supervisors raising a request, who will need training that a modern mobile-first tool would not require.
  • A perpetual licence still carries an annual maintenance and support fee, so the one-off purchase framing does not hold; without that fee you lose updates and support while keeping the right to run old code.
  • Integration options are thin, with a limited API and few prebuilt connectors, so linking FaciliWorks to an ERP or a condition monitoring platform usually means custom database-level work.
  • No pricing is published for any edition despite this being a mid-market product, so buyers cannot compare it against published per-user rivals without entering a sales process.
  • CyberMetrics is a small independent vendor, which means responsive support but also a thin partner ecosystem and no realistic second-source implementation help if the relationship goes wrong.

Materialise Magics

  • New seats and modules have been subscription only since 15 May 2024, so the perpetual purchase route is closed and existing perpetual holders are on a shrinking island.
  • Build Processors are licensed separately per machine family, so adding a new printer brand adds a licence line as well as capital cost, and a mixed fleet multiplies the software bill.
  • The modules that deliver the biggest labour saving, notably e-Stage automated support generation, are paid extras, so the base seat alone leaves you doing manual support work.
  • Materialise publishes no prices anywhere, and quotes vary by region and reseller, so two similar bureaus can pay materially different amounts for the same configuration.
  • It is Windows only and remains a desktop application, which sits awkwardly with the cloud direction of Materialise CO-AM and means preparation capacity is tied to specific workstations and licence seats.

Pricing, plan by plan

FaciliWorks

On request
  • FaciliWorks Essentials$undefined/year
    • Core CMMS: assets, work orders, preventive maintenance
    • Perpetual or subscription licensing
    • Concurrent or node-locked seats
  • FaciliWorks Pro$undefined/year
    • Adds advanced reporting and analytics
    • Parts inventory and purchasing
    • Mobile access
  • FaciliWorks Enterprise$undefined/year
    • Multi-site and multi-currency
    • All Pro capability
    • Extended integration and administration options

Materialise Magics

On request
  • Magics Essentials$undefined/year
    • Mesh repair and editing
    • Part orientation and platform placement
    • Basic support generation
  • Magics with modules$undefined/year
    • Everything in Essentials
    • e-Stage automated supports, Simulation, Structures priced individually
    • Build Processors licensed per machine family

Which should you pick?

Choose FaciliWorks if

  • You need perpetual or subscription licensing.
  • You work on Windows, Web, iOS, Android, On-premise.
  • You also want concurrent seat option.
FaciliWorks review

Choose Materialise Magics if

  • You need mesh repair.
  • You work on Windows.
  • You also want part orientation and nesting.
Materialise Magics review

Questions people ask

Is FaciliWorks or Materialise Magics better?
Neither clearly leads. FaciliWorks starts at On request and Materialise Magics at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, FaciliWorks or Materialise Magics?
FaciliWorks starts at On request and Materialise Magics at On request.
Does FaciliWorks or Materialise Magics run on more platforms?
FaciliWorks runs on Windows, Web, iOS, Android, On-premise. Materialise Magics runs on Windows.
What is FaciliWorks best used for?
FaciliWorks is most often used for a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor, a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy, a maintenance department that wants a capital purchase rather than a recurring subscription that grows with headcount, a plant with many occasional users where concurrent licensing costs far less than a named seat for every technician. Of those, a regulated manufacturer that must evidence both equipment maintenance and gauge calibration in one audit and wants both from one vendor and a defence or utility site on an isolated network where a cloud-only cmms is not permitted by policy are not what Materialise Magics is typically brought in for.
What can FaciliWorks do that Materialise Magics cannot?
FaciliWorks covers Perpetual or subscription licensing, Concurrent seat option, Preventive maintenance scheduling, Calibration alignment. Materialise Magics covers Mesh repair, Part orientation and nesting, Support generation, Build Processors.

Answered from the vendors’ own pages

FaciliWorks: Can I still buy FaciliWorks outright?

Yes. Perpetual on-premise licensing is still offered alongside subscription, which is unusual in CMMS today.

Materialise Magics: Can I still buy a perpetual Magics licence?

No. Since 15 May 2024 Materialise sells new seats and new modules on subscription only. Existing perpetual licences continue to work but new capacity is subscription.

FaciliWorks: Does a perpetual licence mean no recurring cost?

No. Annual maintenance and support is a separate ongoing fee, and dropping it costs you updates and support.

Materialise Magics: Do I need a separate Build Processor for each printer?

You need one per machine family, licensed separately from the Magics seat. Budget for it before you buy the printer.

FaciliWorks: Is there concurrent licensing?

Yes. Concurrent seats let a large pool of occasional users share fewer licences, which is often cheaper than named seats.

Materialise Magics: Is Magics the same as CO-AM?

No. Magics is desktop build preparation. CO-AM is the Materialise cloud platform for AM workflow and production management, which absorbed the former Link3D product.

FaciliWorks: Is pricing published?

No. All editions are quoted, so you must engage sales to get a comparable number.

Materialise Magics: Does Magics slice?

It prepares and supports the build and hands off through a Build Processor, which produces the machine-ready file. The machine-specific processing lives in the Build Processor.

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