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Automotive · head to head

Epicor DMS vs Ridecell

Epicor DMS logo

Epicor DMS

Automotive

Enterprise dealership management solutions

From
On request
Rated
-
Full reviewWebsite
Ridecell logo

Ridecell

Fleet Management

Fleet automation that sits on top of the telematics you already run

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Epicor DMS pricing is not publicly available and requires custom quotes; Ridecell it requires an existing telematics or connected-vehicle data source, so it is always an additional line of spend rather than a consolidation, and its output is only as good as that underlying feed.
  • They diverge on capability: Epicor DMS covers Sales desking, Ridecell covers Telematics-agnostic ingestion.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Epicor DMS and Ridecell actually diverge.

Attributes where Epicor DMS and Ridecell differ
AttributeEpicor DMSRidecell
PlatformsCloud, On-Premise, HybridWeb, iOS, Android
CategoryAutomotiveFleet Management
Founded1999Unknown

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Epicor DMS

  • Sales desking
  • F&I management
  • Service scheduling
  • Parts management
  • Accounting
  • CRM
  • OEM integration
  • Business intelligence

Only in Ridecell

  • Telematics-agnostic ingestion
  • Workflow automation
  • Digital keys and access
  • Damage and readiness detection
  • Fleet recovery
  • Mobility platform

What people use each for

The jobs each tool is most often brought in to do.

Epicor DMS

  • Dealership Managementnot Ridecell
  • Service Schedulingnot Ridecell
  • Inventory Managementnot Ridecell
  • Sales Operationsnot Ridecell
  • Customer Relationshipnot Ridecell

Ridecell

  • A rental or carsharing operator that needs keyless handover, damage detection and automated recovery across thousands of vehiclesnot Epicor DMS
  • A large corporate fleet with several telematics vendors from past acquisitions that wants one automation layer rather than a device replacement programmenot Epicor DMS
  • An OEM or dealer group launching a subscription or shared vehicle service without building the booking and access stack itselfnot Epicor DMS
  • A fleet operations team spending significant staff time manually triaging telematics alerts into work ordersnot Epicor DMS

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Epicor DMS

  • Pricing is not publicly available and requires custom quotes
  • No free trial available to evaluate the system
  • Requires significant implementation time and customization

Ridecell

  • It requires an existing telematics or connected-vehicle data source, so it is always an additional line of spend rather than a consolidation, and its output is only as good as that underlying feed.
  • Pricing is enterprise and quoted, with implementation services attached, so the first-year cost is dominated by a project rather than a subscription and small fleets are effectively excluded.
  • Much of the automation overlaps with rules and workflow features that Geotab and Samsara now include, so the business case depends on needing more than those platforms do natively.
  • The company has repositioned from consumer mobility software to fleet automation, so reference customers from the carsharing era do not tell you much about how it performs for a utility or leasing fleet.
  • It is a small vendor next to the telematics platforms it sits on, which means a thinner partner network for implementation and a real concentration risk if it is embedded in daily fleet operations.

Pricing, plan by plan

Epicor DMS

On request
  • Standard$undefined/month
    • Core DMS functionality
    • Sales management
    • Service management
  • Enterprise$undefined/month
    • All Standard features
    • Advanced CRM
    • Multi-rooftop support

Ridecell

On request
  • Ridecell$undefined/year
    • Enterprise agreement priced by fleet size and modules
    • Implementation and integration services quoted separately
    • No hardware sold; existing telematics or OEM data feeds required

Which should you pick?

Choose Epicor DMS if

  • You need sales desking.
  • You work on Cloud, On-Premise, Hybrid.
  • You also want f&i management.
Epicor DMS review

Choose Ridecell if

  • You need telematics-agnostic ingestion.
  • You work on Web, iOS, Android.
  • You also want workflow automation.
Ridecell review

Questions people ask

Is Epicor DMS or Ridecell better?
Neither clearly leads. Epicor DMS starts at On request and Ridecell at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Epicor DMS or Ridecell?
Epicor DMS starts at On request and Ridecell at On request.
Does Epicor DMS or Ridecell run on more platforms?
Epicor DMS runs on Cloud, On-Premise, Hybrid. Ridecell runs on Web, iOS, Android.
What is Epicor DMS best used for?
Epicor DMS is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what Ridecell is typically brought in for.
What can Epicor DMS do that Ridecell cannot?
Epicor DMS covers Sales desking, F&I management, Service scheduling, Parts management. Ridecell covers Telematics-agnostic ingestion, Workflow automation, Digital keys and access, Damage and readiness detection.

Answered from the vendors’ own pages

Epicor DMS: Does Epicor DMS support both cloud and on-premise deployment?

Yes. Epicor offers multiple deployment options including cloud, on-premises, and hybrid deployments, allowing customers to choose based on their requirements and migrate between models.

Source
Ridecell: Does Ridecell replace my telematics provider?

No. It sits above your existing devices or OEM data feed. Budget for both, and confirm your current provider exposes the data Ridecell needs before signing.

Epicor DMS: What integrations does Epicor DMS provide for dealerships?

Epicor provides integrated parts sourcing through the Epicor Parts Portal, service estimating tools, CRM capabilities for customer relationship management, and warehouse management through Epicor Indago WMS.

Source
Ridecell: Is this useful for a fleet of fifty vehicles?

Rarely. The value comes from automating high-volume repetitive coordination, and the pricing and implementation model assume a much larger operation.

Epicor DMS: How many part numbers are available in Epicor's database?

Epicor's platform provides access to more than 17 million part numbers for over 1.4 billion unique vehicle applications.

Source
Ridecell: Can it work with OEM data instead of aftermarket devices?

Yes, that is one of the reasons to consider it, though coverage depends on which manufacturers and model years are in your fleet and what their APIs expose.

Epicor DMS: Does Epicor offer a free trial?

No free trial is available. Pricing is based on custom quotes due to varying factors like usage, number of users, and custom modules required.

Source
Epicor DMS: What are the deployment costs for Epicor DMS?

For cloud ERP solutions, costs typically run between $150-$200/user/month for a basic package. For on-premise solutions, perpetual licenses range from $3,200-$4,800 per user.

Source
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