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Healthcare · head to head

Doctor on Demand vs Lyra Health

Doctor on Demand logo

Doctor on Demand

Healthcare

Telehealth platform for urgent and primary care

From
On request
Rated
-
Full reviewWebsite
Lyra Health logo

Lyra Health

Healthcare

Employer purchased mental health benefit with a curated provider network and measurement based care

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Doctor on Demand out-of-pocket costs without insurance: urgent care $99, therapy $134, psychiatry $299 per visit; no subscription model disclosed; Lyra Health covered sessions per member per year are set in the employer contract and vary widely between clients, so employees at two companies both using Lyra can receive very different benefits and the number is never published.
  • They diverge on capability: Doctor on Demand covers Video Consultations, Lyra Health covers Curated provider network.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Doctor on Demand and Lyra Health actually diverge.

Attributes where Doctor on Demand and Lyra Health differ
AttributeDoctor on DemandLyra Health
Pricing modelusage-basedquote
PlatformsCloud-based (mobile app and web)Web, iOS, Android
Founded2012Unknown

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Doctor on Demand

  • Video Consultations
  • Phone Consultations
  • Mental Health
  • Urgent Care
  • Prescription Services
  • Medical Records
  • Insurance
  • Pharmacies

Only in Lyra Health

  • Curated provider network
  • Measurement based care
  • Self guided digital programmes
  • Coaching tier
  • Dependant and household coverage
  • Higher acuity pathways
  • Employer reporting
  • Global delivery

What people use each for

The jobs each tool is most often brought in to do.

Doctor on Demand

  • Patients seeking urgent care for acute conditions (cold, flu, UTI, strep throat) available 24/7not Lyra Health
  • Individuals needing mental health services (therapy, psychiatry) with same-day availabilitynot Lyra Health

Lyra Health

  • An employer whose legacy employee assistance programme has utilisation in the low single digits and cannot demonstrate any clinical outcomenot Doctor on Demand
  • A company with a distributed workforce needing therapist availability outside major metropolitan areas where the health plan network is thinnot Doctor on Demand
  • An employer wanting behavioural health outcomes measured with validated instruments so the benefit can be evaluated rather than merely offerednot Doctor on Demand
  • A multinational standardising mental health support across several countries under one contract and one reporting viewnot Doctor on Demand

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Doctor on Demand

  • Out-of-pocket costs without insurance: urgent care $99, therapy $134, psychiatry $299 per visit; no subscription model disclosed
  • Limited scope: urgent care only for non-emergency conditions; does not handle hospital-level care or complex surgeries

Lyra Health

  • Covered sessions per member per year are set in the employer contract and vary widely between clients, so employees at two companies both using Lyra can receive very different benefits and the number is never published.
  • When a member exhausts the employer funded session allowance, care transitions to the health plan network with its deductibles and copayments, or ends, and this handover is the most common source of employee dissatisfaction with the benefit.
  • The per employee per month fee is charged across the whole eligible population regardless of use, so an employer with low utilisation pays for the entire workforce to serve a small fraction of it.
  • Lyra costs materially more than a traditional employee assistance programme, and the business case depends on utilisation rising enough to justify the difference, which is not guaranteed by the contract.
  • International coverage is real but uneven, and a multinational will find provider depth and language availability in secondary markets well below what is available in the United States, which undermines the single global standard the contract implies.

Pricing, plan by plan

Doctor on Demand

On request

No published plan breakdown. See the Doctor on Demand review.

Lyra Health

On request
  • Lyra Health$undefined/year
    • Per employee per month fee across the eligible population, quoted not published
    • Covered sessions per member per year negotiated separately and varying widely by client
    • Dependant and household eligibility affects the rate

Which should you pick?

Choose Doctor on Demand if

  • You need video consultations.
  • You work on Cloud-based (mobile app and web).
  • You also want phone consultations.
Doctor on Demand review

Choose Lyra Health if

  • You need curated provider network.
  • You work on Web, iOS, Android.
  • You also want measurement based care.
Lyra Health review

Questions people ask

Is Doctor on Demand or Lyra Health better?
Neither clearly leads. Doctor on Demand starts at On request and Lyra Health at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Doctor on Demand or Lyra Health?
Doctor on Demand starts at On request and Lyra Health at On request.
Does Doctor on Demand or Lyra Health run on more platforms?
Doctor on Demand runs on Cloud-based (mobile app and web). Lyra Health runs on Web, iOS, Android.
What is Doctor on Demand best used for?
Doctor on Demand is most often used for patients seeking urgent care for acute conditions (cold, flu, uti, strep throat) available 24/7, individuals needing mental health services (therapy, psychiatry) with same-day availability. Of those, patients seeking urgent care for acute conditions (cold, flu, uti, strep throat) available 24/7 and individuals needing mental health services (therapy, psychiatry) with same-day availability are not what Lyra Health is typically brought in for.
What can Doctor on Demand do that Lyra Health cannot?
Doctor on Demand covers Video Consultations, Phone Consultations, Mental Health, Urgent Care. Lyra Health covers Curated provider network, Measurement based care, Self guided digital programmes, Coaching tier.

Answered from the vendors’ own pages

Doctor on Demand: Is there a membership fee or subscription required?

No subscription or membership is required. The platform operates on a pay-per-visit model with no ongoing fees, and no credit card is needed to create an account.

Source
Lyra Health: How is Lyra priced?

Per employee per month across the eligible population, billed to the employer. The rate is quoted, never published, and depends on headcount, dependant eligibility and the contracted session allowance.

Doctor on Demand: How much does an urgent care visit cost for uninsured patients?

An uninsured patient pays $99 for a 15-minute urgent care consultation. Costs are displayed before booking so you know the price upfront.

Source
Lyra Health: How many therapy sessions do employees get?

It depends entirely on what the employer bought. Session allowances vary widely between clients, so ask your benefits team for the contracted number rather than assuming a standard.

Doctor on Demand: What are the therapy and psychiatry session rates?

Psychology consultations are $134 for 25 minutes or $184 for 50 minutes. Initial psychiatry consultations are $299 for 45 minutes, with 15-minute follow-ups at $129.

Source
Lyra Health: Who pays, the employer or the health plan?

The employer pays the per employee per month fee and funds the covered sessions. After the allowance is exhausted, cost typically shifts to the health plan and the member.

Doctor on Demand: Can I use my insurance to reduce costs?

Yes, Doctor on Demand accepts 30+ major insurance plans including UnitedHealth, Humana, and Blue Cross variants. Insured visits may be $0 depending on your plan, or range from $0 to $296.64 for psychiatry depending on your coverage.

Source
Lyra Health: Is there a minimum headcount?

Lyra does not publish one, but it sells primarily to mid sized and large employers and the commercial model does not suit small companies.

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