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Logistics · head to head

CargoWise vs Detrack

CargoWise logo

CargoWise

Logistics

Single-database freight forwarding and customs platform, repriced in December 2025 to per-transaction Value Packs

From
On request
Rated
-
Full reviewWebsite
Detrack logo

Detrack

Logistics

Delivery management billed per driver with proof of delivery and route tracking

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Detrack has a free tier, so it costs nothing to try first.
  • Each has a real cost: CargoWise the December 2025 shift to per-transaction Value Packs repriced roughly 95 percent of the customer base, with early 2026 reports of twenty to fifty percent cost increases and large monthly rises at short notice.; Detrack pricing is per driver, not per user account
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CargoWise and Detrack actually diverge.

Attributes where CargoWise and Detrack differ
AttributeCargoWiseDetrack
Starting priceOn requestFree
Pricing modelquotesubscription
Free tierNoYes
PlatformsWeb, Windows, CloudWeb

Identical on both: user rating (Not yet rated), category (Logistics).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CargoWise

  • Single global database
  • Customs compliance
  • Value Packs licensing
  • Forwarding operations
  • Warehouse management
  • Accounting
  • eDocs and messaging
  • Universal Data Interchange

Only in Detrack

Nothing recorded that CargoWise does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

CargoWise

  • A multinational forwarder wanting one shipment record across origin booking, customs clearance and destination deliverynot Detrack
  • A customs broker needing maintained regulatory content across many jurisdictions rather than building declarations in housenot Detrack
  • A 3PL consolidating forwarding, warehousing and financial accounting on one databasenot Detrack
  • Trading electronically with other CargoWise users through the shared data interchange rather than building point-to-point EDInot Detrack

Detrack

  • Last-mile delivery trackingnot CargoWise
  • Field service dispatchnot CargoWise
  • Customer delivery notificationsnot CargoWise

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CargoWise

  • The December 2025 shift to per-transaction Value Packs repriced roughly 95 percent of the customer base, with early 2026 reports of twenty to fifty percent cost increases and large monthly rises at short notice.
  • Pricing is now tied to transaction volume, so growth in the forwarding business raises the software bill proportionally, which inverts the economics of the old seat-based model for high-volume low-margin traffic.
  • WiseTech publishes no price list, so the only way to know what the new model costs your business is a written projection from an account representative.
  • Enterprise implementations are routinely cited in the hundreds of thousands to millions of dollars with professional services making up a large share, and organisations commonly underestimate that by a wide margin.
  • The system is deep and unforgiving to learn, so staff turnover carries a real productivity cost and trained CargoWise operators command a premium in the labour market.

Detrack

  • Pricing is per driver, not per user account
  • No published free tier; 14-day free trial only

Pricing, plan by plan

CargoWise

On request
  • CargoWise Value Packs$undefined/month
    • Per-transaction automation fee replacing the seat and transaction licence model from December 2025
    • Unlimited users and more than two hundred modules bundled into the transaction fee
    • Standard CargoWise Cloud hosting costs removed from the model

Detrack

Free
  • Pro$29/month
    • Per driver pricing
    • Proof of delivery
    • Driver tracking
  • Advanced$39/month
    • Per driver pricing
    • All Pro features
    • Route optimization

Which should you pick?

Choose CargoWise if

  • You need single global database.
  • You work on Web, Windows, Cloud.
  • You also want customs compliance.
CargoWise review

Choose Detrack if

  • You want to start without paying.
Detrack review

Questions people ask

Is CargoWise or Detrack better?
Neither clearly leads. CargoWise starts at On request and Detrack at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CargoWise or Detrack?
Detrack has a free tier; the other does not. Paid plans start at On request for CargoWise and Free for Detrack.
Does CargoWise or Detrack run on more platforms?
CargoWise runs on Web, Windows, Cloud. Detrack runs on Web.
Can I use Detrack for free?
Yes. Detrack has a free tier, so you can try it without paying. CargoWise starts at On request.
What is CargoWise best used for?
CargoWise is most often used for a multinational forwarder wanting one shipment record across origin booking, customs clearance and destination delivery, a customs broker needing maintained regulatory content across many jurisdictions rather than building declarations in house, a 3pl consolidating forwarding, warehousing and financial accounting on one database, trading electronically with other cargowise users through the shared data interchange rather than building point-to-point edi. Of those, a multinational forwarder wanting one shipment record across origin booking, customs clearance and destination delivery and a customs broker needing maintained regulatory content across many jurisdictions rather than building declarations in house are not what Detrack is typically brought in for.
What can CargoWise do that Detrack cannot?
CargoWise covers Single global database, Customs compliance, Value Packs licensing, Forwarding operations.

Answered from the vendors’ own pages

CargoWise: What changed in December 2025?

WiseTech moved about 95 percent of CargoWise customers from seat and transaction licensing to Value Packs, a per-transaction fee bundling modules and unlimited users.

Detrack: How much does Detrack cost?

Detrack charges $29/driver/month for Pro and $39/driver/month for Advanced, with 10% annual discounts and a 14-day free trial available.

Source
CargoWise: Are seat fees gone?

Under Value Packs, yes, along with standard CargoWise Cloud hosting charges. Cost is driven by transaction volume instead.

Detrack: Does Detrack charge per office user?

No, Detrack charges only per driver. Office staff including dispatchers, admins, and managers are unlimited and free.

Source
CargoWise: Does WiseTech publish prices?

No. Reported per-transaction figures come from forwarders and consultants, not from a vendor price list.

Detrack: What are Detrack's key pricing differences between Pro and Advanced?

Pro at $29/driver/month includes proof of delivery and tracking. Advanced at $39/driver/month adds route optimization, vehicle safety checks, and advanced analytics.

Source
CargoWise: What does implementation cost?

Enterprise deployments are commonly reported in the hundreds of thousands to millions of dollars, with professional services a large share of the total.

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