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Logistics · head to head

Detrack vs Loadsmart

Detrack logo

Detrack

Logistics

Delivery management billed per driver with proof of delivery and route tracking

From
Free
Rated
-
Loadsmart logo

Loadsmart

Logistics

Digital freight brokerage sold together with the TMS, dock scheduling and gate tools that book the loads

From
On request
Rated
-

The short version

  • Only Detrack has a free tier, so it costs nothing to try first.
  • Each has a real cost: Detrack pricing is per driver, not per user account; Loadsmart the brokerage and the software share a parent, so quotes shown inside ShipperGuide are Loadsmart capacity offers rather than a neutral market view, and a shipper wanting a benchmark has to source rates elsewhere.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Detrack and Loadsmart actually diverge.

Attributes where Detrack and Loadsmart differ
AttributeDetrackLoadsmart
Starting priceFreeOn request
Pricing modelsubscriptionquote
Free tierYesNo
PlatformsWebWeb, iOS, Android, API

Identical on both: user rating (Not yet rated), category (Logistics).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Detrack

Nothing recorded that Loadsmart does not also cover.

Only in Loadsmart

  • ShipperGuide TMS
  • Instant committed quotes
  • Opendock scheduling
  • NavTrac gate automation
  • Managed transportation
  • Carrier app and load board

What people use each for

The jobs each tool is most often brought in to do.

Detrack

  • Last-mile delivery trackingnot Loadsmart
  • Field service dispatchnot Loadsmart
  • Customer delivery notificationsnot Loadsmart

Loadsmart

  • A mid market shipper with no TMS that wants tendering, tracking and reporting without funding a licence and an integration project separatelynot Detrack
  • A warehouse operator that needs to stop scheduling inbound appointments by phone and email across a fragmented carrier basenot Detrack
  • A shipper that wants instant committed truckload capacity on lanes where it does not hold contract ratesnot Detrack
  • A distribution centre trying to measure and reduce driver dwell time with automated gate capture rather than clipboard logsnot Detrack

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Detrack

  • Pricing is per driver, not per user account
  • No published free tier; 14-day free trial only

Loadsmart

  • The brokerage and the software share a parent, so quotes shown inside ShipperGuide are Loadsmart capacity offers rather than a neutral market view, and a shipper wanting a benchmark has to source rates elsewhere.
  • Instant quoting only works where Loadsmart has carrier depth, so a shipper running thin regional or rural lanes finds committed pricing unavailable in exactly the conditions where it would have been most valuable.
  • Opendock depends on carriers and drivers creating accounts and booking their own slots, so a facility with hundreds of small carriers spends months chasing adoption before the appointment data is complete enough to act on.
  • Pricing is not published and is negotiated per shipper, frequently alongside a freight volume expectation, which makes it hard to compare against an independent TMS licence and awkward to unwind if you later move the freight to another provider.
  • The portfolio was assembled by acquisition, with Opendock and NavTrac bought in separately, and the modules still behave as separate applications with their own logins and reporting rather than a single system.

Pricing, plan by plan

Detrack

Free
  • Pro$29/month
    • Per driver pricing
    • Proof of delivery
    • Driver tracking
  • Advanced$39/month
    • Per driver pricing
    • All Pro features
    • Route optimization

Loadsmart

On request
  • ShipperGuide$undefined/year
    • Transportation management for shippers
    • Quoting, tendering and execution
    • Reporting and rate benchmarking
  • Opendock$undefined/year
    • Dock appointment scheduling by facility
    • Carrier self service booking
    • Door and dwell reporting

Which should you pick?

Choose Detrack if

  • You want to start without paying.

Choose Loadsmart if

  • You need shipperguide tms.
  • You work on Web, iOS, Android, API.
  • You also want instant committed quotes.

Questions people ask

Is Detrack or Loadsmart better?
Neither clearly leads. Detrack starts at Free and Loadsmart at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Detrack or Loadsmart?
Detrack has a free tier; the other does not. Paid plans start at Free for Detrack and On request for Loadsmart.
Does Detrack or Loadsmart run on more platforms?
Detrack runs on Web. Loadsmart runs on Web, iOS, Android, API.
Can I use Detrack for free?
Yes. Detrack has a free tier, so you can try it without paying. Loadsmart starts at On request.
What is Detrack best used for?
Detrack is most often used for last-mile delivery tracking, field service dispatch, customer delivery notifications. Of those, last-mile delivery tracking and field service dispatch are not what Loadsmart is typically brought in for.
What can Detrack do that Loadsmart cannot?
Loadsmart covers ShipperGuide TMS, Instant committed quotes, Opendock scheduling, NavTrac gate automation.

Answered from the vendors’ own pages

Detrack: How much does Detrack cost?

Detrack charges $29/driver/month for Pro and $39/driver/month for Advanced, with 10% annual discounts and a 14-day free trial available.

Source
Loadsmart: Can I use ShipperGuide with my own contracted carriers and not Loadsmart capacity?

Yes, it will tender to your carrier panel, but the instant quoting and the managed service are where the product invests and where the commercial relationship sits.

Detrack: Does Detrack charge per office user?

No, Detrack charges only per driver. Office staff including dispatchers, admins, and managers are unlimited and free.

Source
Loadsmart: Is Opendock sold separately from the brokerage?

Yes. It is the most commonly standalone purchase, and warehouses buy it without ever tendering freight to Loadsmart.

Detrack: What are Detrack's key pricing differences between Pro and Advanced?

Pro at $29/driver/month includes proof of delivery and tracking. Advanced at $39/driver/month adds route optimization, vehicle safety checks, and advanced analytics.

Source
Loadsmart: Does it publish pricing?

No. Every deal is quoted, and software cost is often discussed together with freight volume.

Loadsmart: How does it compare to a visibility platform like project44?

It is not a visibility network. Tracking covers freight moving through Loadsmart and connected carriers, not your whole carrier base across every mode.

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