Softwr

Healthcare · head to head

Dentrix vs OrthoTrac

Dentrix logo

Dentrix

Healthcare

The Most Trusted Name in Dental Practice Management

From
$299/month
Rated
-
OrthoTrac logo

OrthoTrac

Dental

Complete Orthodontic Practice Management

From
$399/month
Rated
-

The short version

  • Each has a real cost: Dentrix the Dentrix product page publishes no price and no licence term, and directs buyers to request a demo or contact the vendor; OrthoTrac orthoTrac support has moved off Carestream Dental's own site to a third-party portal, gosensei.com, and OrthoTrac customer contact is now booked only through a Calendly scheduling link rather than a phone number or online purchase path, per Carestream Dental's own site.
  • They diverge on capability: Dentrix covers Patient scheduling, OrthoTrac covers Orthodontic treatment planning.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Dentrix and OrthoTrac actually diverge.

Attributes where Dentrix and OrthoTrac differ
AttributeDentrixOrthoTrac
Starting price$299/month$399/month
PlatformsWindows, Web, ApiWindows, Web
CategoryHealthcareDental
Founded19892007

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dentrix

  • Patient scheduling
  • Electronic health records
  • Treatment planning
  • Insurance claim processing
  • Clinical charting
  • Patient communication
  • Revenue cycle management
  • Dexis Imaging

Only in OrthoTrac

  • Orthodontic treatment planning
  • Contract management
  • Appointment scheduling
  • Insurance processing
  • Progress tracking
  • Appliance tracking
  • Referral management
  • CS Imaging

Both cover

  • Imaging integration
  • HIPAA Compliant
  • On-premise deployment

What people use each for

The jobs each tool is most often brought in to do.

Dentrix

  • Practice management, charting and scheduling for dental officesnot OrthoTrac
  • Dental insurance claims, treatment planning and patient billingnot OrthoTrac
  • Managing imaging alongside clinical records in one systemnot OrthoTrac

OrthoTrac

  • Orthodontic practice managementnot Dentrix
  • Treatment planningnot Dentrix
  • Contract managementnot Dentrix
  • Progress trackingnot Dentrix

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dentrix

  • The Dentrix product page publishes no price and no licence term, and directs buyers to request a demo or contact the vendor
  • Automatic software updates, in product chat support and priority access to specialists come through the paid Connected Care Essentials plan rather than the base software
  • Dentrix is sold as customisable packages and suites rather than one product, so what a practice gets depends on which suite it buys
  • Henry Schein One sells two separate practice management systems side by side, Dentrix and Dentrix Ascend, so buyers must choose between them rather than moving between editions

OrthoTrac

  • OrthoTrac support has moved off Carestream Dental's own site to a third-party portal, gosensei.com, and OrthoTrac customer contact is now booked only through a Calendly scheduling link rather than a phone number or online purchase path, per Carestream Dental's own site.

Pricing, plan by plan

Dentrix

$299/month
  • Dentrix G7$299/month
    • Patient scheduling
    • Treatment planning
    • Insurance management
  • Dentrix Enterprise$499/month
    • Multi-location support
    • Centralized management
    • Advanced analytics
  • Dentrix Ascend$399/month
    • Cloud-based platform
    • Automatic updates
    • Remote access

OrthoTrac

$399/month
  • OrthoTrac Standard$399/month
    • Patient scheduling
    • Treatment planning
    • Billing management
  • OrthoTrac Cloud$549/month
    • Everything in Standard
    • Cloud-based access
    • Imaging integration

Which should you pick?

Choose Dentrix if

  • You need patient scheduling.
  • You work on Windows, Web, Api.
  • You also want electronic health records.

Choose OrthoTrac if

  • You need orthodontic treatment planning.
  • You work on Windows, Web.
  • You also want contract management.

Questions people ask

Is Dentrix or OrthoTrac better?
Neither clearly leads. Dentrix starts at $299/month and OrthoTrac at $399/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dentrix or OrthoTrac?
Dentrix starts at $299/month and OrthoTrac at $399/month.
Does Dentrix or OrthoTrac run on more platforms?
Dentrix runs on Windows, Web, Api. OrthoTrac runs on Windows, Web.
What is Dentrix best used for?
Dentrix is most often used for practice management, charting and scheduling for dental offices, dental insurance claims, treatment planning and patient billing, managing imaging alongside clinical records in one system. Of those, practice management, charting and scheduling for dental offices and dental insurance claims, treatment planning and patient billing are not what OrthoTrac is typically brought in for.
What can Dentrix do that OrthoTrac cannot?
Dentrix covers Patient scheduling, Electronic health records, Treatment planning, Insurance claim processing. OrthoTrac covers Orthodontic treatment planning, Contract management, Appointment scheduling, Insurance processing. Both handle Imaging integration, HIPAA Compliant, On-premise deployment.

Answered from the vendors’ own pages

Dentrix: Does Dentrix publish pricing online?

No, Dentrix does not disclose specific pricing, subscription tiers, costs, or licensing fees on their website.

Source
Dentrix: How can I get a Dentrix pricing quote?

Contact Dentrix's sales team via the 'Request a Demo' or 'Request Info' options on their website, call 800-336-8749, or visit their support contact page.

Source
Dentrix: Does Dentrix offer customizable packages?

Yes, Dentrix mentions 'Dentrix Packages & Suites' as customizable options, but specific details and pricing for each package are not provided online.

Source
Share

Related pages

Other head to heads