Softwr

Healthcare & Medical · head to head

Dentrix vs Dovetail Dental

Dentrix logo

Dentrix

Healthcare & Medical

The Most Trusted Name in Dental Practice Management

From
$299/month
Rated
-
Full reviewWebsite
D

Dovetail Dental

Dental

AI-powered dental analytics and insights

From
$299/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Dentrix the Dentrix product page publishes no price and no licence term, and directs buyers to request a demo or contact the vendor; Dovetail Dental slow customer service with issues unresolved for weeks
  • They diverge on capability: Dentrix covers Patient scheduling, Dovetail Dental covers AI treatment recommendations.

Where they differ

Only the attributes on which Dentrix and Dovetail Dental actually diverge.

Attributes where Dentrix and Dovetail Dental differ
AttributeDentrixDovetail Dental
PlatformsWindows, Web, ApiWeb, Windows, macOS, iOS, Android
CategoryHealthcare & MedicalDental
Founded19892018

Identical on both: starting price ($299/month), pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Dentrix

  • Patient scheduling
  • Electronic health records
  • Treatment planning
  • Insurance claim processing
  • Clinical charting
  • Imaging integration
  • Patient communication
  • Revenue cycle management

Only in Dovetail Dental

  • AI treatment recommendations
  • Patient behavior prediction
  • Revenue analytics
  • Practice benchmarking
  • Performance dashboards
  • Dentrix
  • Eaglesoft
  • Open Dental

Both cover

  • HIPAA Compliant
  • Encrypted Data

What people use each for

The jobs each tool is most often brought in to do.

Dentrix

  • Practice management, charting and scheduling for dental officesnot Dovetail Dental
  • Dental insurance claims, treatment planning and patient billingnot Dovetail Dental
  • Managing imaging alongside clinical records in one systemnot Dovetail Dental

Dovetail Dental

  • Practice optimizationnot Dentrix
  • Revenue growthnot Dentrix
  • Patient retentionnot Dentrix

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Dentrix

  • The Dentrix product page publishes no price and no licence term, and directs buyers to request a demo or contact the vendor
  • Automatic software updates, in product chat support and priority access to specialists come through the paid Connected Care Essentials plan rather than the base software
  • Dentrix is sold as customisable packages and suites rather than one product, so what a practice gets depends on which suite it buys
  • Henry Schein One sells two separate practice management systems side by side, Dentrix and Dentrix Ascend, so buyers must choose between them rather than moving between editions

Dovetail Dental

  • Slow customer service with issues unresolved for weeks
  • Performance issues during peak usage times
  • Limited integrations with other dental software
  • Pricing information not publicly disclosed, requires custom quotes

Pricing, plan by plan

Dentrix

$299/month
  • Dentrix G7$299/month
    • Patient scheduling
    • Treatment planning
    • Insurance management
  • Dentrix Enterprise$499/month
    • Multi-location support
    • Centralized management
    • Advanced analytics
  • Dentrix Ascend$399/month
    • Cloud-based platform
    • Automatic updates
    • Remote access

Dovetail Dental

$299/month
  • Growth$299/month
    • Treatment analytics
    • Patient insights
    • Revenue tracking
  • Enterprise$599/month
    • Advanced AI
    • Predictive analytics
    • Multi-location

Which should you pick?

Choose Dentrix if

  • You need patient scheduling.
  • You work on Windows, Web, Api.
  • You also want electronic health records.
Dentrix review

Choose Dovetail Dental if

  • You need ai treatment recommendations.
  • You work on Web, Windows, macOS, iOS, Android.
  • You also want patient behavior prediction.
Dovetail Dental review

Questions people ask

Is Dentrix or Dovetail Dental better?
Neither clearly leads. Dentrix starts at $299/month and Dovetail Dental at $299/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Dentrix or Dovetail Dental?
Dentrix starts at $299/month and Dovetail Dental at $299/month.
Does Dentrix or Dovetail Dental run on more platforms?
Dentrix runs on Windows, Web, Api. Dovetail Dental runs on Web, Windows, macOS, iOS, Android.
What is Dentrix best used for?
Dentrix is most often used for practice management, charting and scheduling for dental offices, dental insurance claims, treatment planning and patient billing, managing imaging alongside clinical records in one system. Of those, practice management, charting and scheduling for dental offices and dental insurance claims, treatment planning and patient billing are not what Dovetail Dental is typically brought in for.
What can Dentrix do that Dovetail Dental cannot?
Dentrix covers Patient scheduling, Electronic health records, Treatment planning, Insurance claim processing. Dovetail Dental covers AI treatment recommendations, Patient behavior prediction, Revenue analytics, Practice benchmarking. Both handle HIPAA Compliant, Encrypted Data.

Answered from the vendors’ own pages

Dovetail Dental: Is Dovetail Dental cloud-based?

Yes, Dovetail is a cloud-based electronic dental record and practice management solution. Users can access it from any computer, tablet, or phone with an internet connection. No servers or cables need to be installed.

Source
Dovetail Dental: What platforms and devices does Dovetail support?

Dovetail is accessible via web browsers on Windows and macOS computers, as well as on mobile tablets and phones. It is designed as a browser-based application with no installation required.

Source
Dovetail Dental: Is Dovetail HIPAA compliant and certified?

Yes, Dovetail is ONC-certified and HIPAA-compliant. Version 1.4 received 2014 Meaningful Use certification from the ONC Authorized Certification Body.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Dentrix

More on Dovetail Dental

Keep looking

Other head to heads