E-commerce · head to head
Hotjar vs Spocket
The short version
- Each has a real cost: Hotjar website performance impact - Hotjar tracking code can cause noticeable slowdowns affecting site speed and Google rankings; Spocket the Starter plan at $39.99 per month is capped at 25 unique products and includes no premium products
- They diverge on capability: Hotjar covers Heatmaps, Spocket covers Supplier marketplace.
Where they differ
Only the attributes on which Hotjar and Spocket actually diverge.
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Hotjar
- Heatmaps
- Session recordings
- Feedback widgets
- Surveys
- User interviews
- Conversion funnels
- Form analytics
- Rage click detection
Only in Spocket
- Supplier marketplace
- Product import
- Inventory sync
- Order automation
- Shopify
- WooCommerce
- BigCommerce
- Wix
What people use each for
The jobs each tool is most often brought in to do.
Hotjar
- User behavior analysisnot Spocket
- Conversion optimizationnot Spocket
- UX researchnot Spocket
- Customer feedbacknot Spocket
- Usability testingnot Spocket
Spocket
- Sourcing dropshipping products from US and EU suppliersnot Hotjar
- Importing supplier products into a Shopify or WooCommerce storenot Hotjar
- Automating order fulfilment to dropship suppliersnot Hotjar
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Hotjar
- Website performance impact - Hotjar tracking code can cause noticeable slowdowns affecting site speed and Google rankings
- Session recording limits - free and lower-tier plans have monthly session recording caps that must be sampled above the limit
- Inaccurate heatmaps on dynamic pages - heatmaps fail to display correctly on pages with modals, sticky navigation bars, and pop-up overlays
- No mobile app - only web-based access available
- Not real-time analytics - includes slight data processing delay
Spocket
- The Starter plan at $39.99 per month is capped at 25 unique products and includes no premium products
- Premium products start on the Professional plan at $59.99 per month, which allows 25 of them
- Supplier chat requires the Professional plan
- The free trial lasts 7 days across all plans
- The lowest advertised monthly rates require annual prepayment
Pricing, plan by plan
Hotjar
FreeNo published plan breakdown. See the Hotjar review.
Spocket
Free- FreeFree
- 25 products
- Basic features
- Email support
- Starter$24/month
- 250 products
- Real-time inventory
- Chat support
- Pro$49/month
- Unlimited products
- Premium suppliers
- Priority support
Which should you pick?
Choose Hotjar if
- You need heatmaps.
- You want to start without paying.
- You also want session recordings.
Choose Spocket if
- You need supplier marketplace.
- You want to start without paying.
- You work on Web, Browser extension, Cloud-based.
- You also want product import.
Questions people ask
- Is Hotjar or Spocket better?
- Neither clearly leads. Hotjar starts at Free and Spocket at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Hotjar or Spocket?
- Hotjar starts at Free and Spocket at Free.
- Does Hotjar or Spocket run on more platforms?
- Hotjar runs on Web. Spocket runs on Web, Browser extension, Cloud-based.
- Can I use Hotjar for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Hotjar best used for?
- Hotjar is most often used for user behavior analysis, conversion optimization, ux research, customer feedback. Of those, user behavior analysis and conversion optimization are not what Spocket is typically brought in for.
- What can Hotjar do that Spocket cannot?
- Hotjar covers Heatmaps, Session recordings, Feedback widgets, Surveys. Spocket covers Supplier marketplace, Product import, Inventory sync, Order automation.
Answered from the vendors’ own pages
Hotjar: Does Hotjar have a free tier?
Yes. Hotjar's free plan (now under Contentsquare) includes 200,000 monthly sessions, 10,000 session replays, and unlimited heatmaps, with no time limit on the free tier.
SourceHotjar: Can I export my data from Hotjar?
Yes. Hotjar allows exporting heatmaps as JPG images, survey responses as CSV files, and session recording metadata. Advanced export options are available through the Hotjar API.
SourceHotjar: Does Hotjar provide real-time analytics?
No. Hotjar has a slight delay in data processing and does not offer true real-time analytics compared to some competitors.
SourceHotjar: What integrations does Hotjar support?
Hotjar integrates with Google Analytics, Google Tag Manager, Slack, HubSpot, Jira, Linear, Microsoft Teams, Zapier, and hundreds of other tools through its API and partner integrations.
SourceRelated pages
Other head to heads
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- Hotjar vs Contentful
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- Hotjar vs Authorize.net
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- Hotjar vs Braintree
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- Hotjar vs inFlow
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- Hotjar vs Oberlo
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- Spocket vs Mailchimp
- Spocket vs Contentful
- Spocket vs FastSpring
- Spocket vs Algolia
- Spocket vs Authorize.net
- Spocket vs Bluepark
- Spocket vs Braintree
- Spocket vs Checkout.com
- Spocket vs CJ Dropshipping
- Spocket vs eBay
- Spocket vs Gumroad
- Spocket vs Loox
- Spocket vs Memberful
- Spocket vs Razorpay
- Spocket vs Saleor
- Spocket vs SamCart
- Spocket vs Stripe
- Spocket vs DEAR Inventory
- Spocket vs Katana
- Spocket vs Brightpearl
- Spocket vs Finale Inventory
- Spocket vs NetSuite
- Spocket vs Odoo Inventory
- Spocket vs Linnworks
- Spocket vs Acumatica
- Spocket vs inFlow
- Spocket vs Lightspeed Retail
- Spocket vs Megaventory
- Spocket vs Oberlo
- Spocket vs Sellbrite
- Spocket vs TradeGecko
- Spocket vs Unleashed
- Spocket vs ABC Inventory
- Spocket vs Asset Panda
- Spocket vs BlueCart

