Is Hotjar or Unleashed better?

Neither clearly leads. Hotjar starts at Free and Unleashed at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Hotjar or Unleashed?

Hotjar has a free tier; the other does not. Paid plans start at Free for Hotjar and On request for Unleashed.

Does Hotjar or Unleashed run on more platforms?

Hotjar runs on Web. Unleashed runs on Web, iOS, Android.

Can I use Hotjar for free?

Yes. Hotjar has a free tier, so you can try it without paying. Unleashed starts at On request.

What is Hotjar best used for?

Hotjar is most often used for user behavior analysis, conversion optimization, ux research, customer feedback. Of those, user behavior analysis and conversion optimization are not what Unleashed is typically brought in for.

What can Hotjar do that Unleashed cannot?

Hotjar covers Heatmaps, Session recordings, Feedback widgets, Surveys. Unleashed covers Real-time inventory, Production management, Batch tracking, Serial number tracking.

E-commerce · head to head

Hotjar vs Unleashed

Hotjar

E-commerce

Understand how users behave on your site

From: Free
Rated: -

Full review Website

Unleashed

Inventory Management

Cloud inventory management for manufacturers

From: On request
Rated: -

Full review Website

The short version

Only Hotjar has a free tier, so it costs nothing to try first.
Each has a real cost: Hotjar website performance impact - Hotjar tracking code can cause noticeable slowdowns affecting site speed and Google rankings; Unleashed limited reporting customization for specific business metrics
They diverge on capability: Hotjar covers Heatmaps, Unleashed covers Real-time inventory.

Where they differ

Only the attributes on which Hotjar and Unleashed actually diverge.

Attributes where Hotjar and Unleashed differ
Attribute	Hotjar	Unleashed
Starting price	Free	On request
Pricing model	Unknown	subscription
Free tier	Yes	No
Platforms	Web	Web, iOS, Android
Category	E-commerce	Inventory Management
Founded	2014	2013

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Hotjar

Heatmaps
Session recordings
Feedback widgets
Surveys
User interviews
Conversion funnels
Form analytics
Rage click detection

Only in Unleashed

Real-time inventory
Production management
Batch tracking
Serial number tracking
Xero
QuickBooks
Shopify
WooCommerce

What people use each for

The jobs each tool is most often brought in to do.

Hotjar

User behavior analysisnot Unleashed
Conversion optimizationnot Unleashed
UX researchnot Unleashed
Customer feedbacknot Unleashed
Usability testingnot Unleashed

Unleashed

Production planningnot Hotjar
Batch trackingnot Hotjar
Stock managementnot Hotjar
Manufacturing analyticsnot Hotjar

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Hotjar

Website performance impact - Hotjar tracking code can cause noticeable slowdowns affecting site speed and Google rankings
Session recording limits - free and lower-tier plans have monthly session recording caps that must be sampled above the limit
Inaccurate heatmaps on dynamic pages - heatmaps fail to display correctly on pages with modals, sticky navigation bars, and pop-up overlays
No mobile app - only web-based access available
Not real-time analytics - includes slight data processing delay

Unleashed

Limited reporting customization for specific business metrics
Cannot edit invoices once they are complete
Mobile app has limited functionality compared to desktop version
Advanced features like demand forecasting and bin-level stock tracking are missing or require higher-tier packages

Pricing, plan by plan

Hotjar

Free

No published plan breakdown. See the Hotjar review.

Unleashed

On request

Small$129/month
- Core inventory
- 5 users
- Email support
Medium$279/month
- Advanced features
- 15 users
- Priority support
Large$549/month
- Full features
- Unlimited users
- Dedicated support

Which should you pick?

Choose Hotjar if

You need heatmaps.
You want to start without paying.
You also want session recordings.

Hotjar review

Choose Unleashed if

You need real-time inventory.
You work on Web, iOS, Android.
You also want production management.

Unleashed review

Questions people ask

Is Hotjar or Unleashed better?: Neither clearly leads. Hotjar starts at Free and Unleashed at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Hotjar or Unleashed?: Hotjar has a free tier; the other does not. Paid plans start at Free for Hotjar and On request for Unleashed.
Does Hotjar or Unleashed run on more platforms?: Hotjar runs on Web. Unleashed runs on Web, iOS, Android.
Can I use Hotjar for free?: Yes. Hotjar has a free tier, so you can try it without paying. Unleashed starts at On request.
What is Hotjar best used for?: Hotjar is most often used for user behavior analysis, conversion optimization, ux research, customer feedback. Of those, user behavior analysis and conversion optimization are not what Unleashed is typically brought in for.
What can Hotjar do that Unleashed cannot?: Hotjar covers Heatmaps, Session recordings, Feedback widgets, Surveys. Unleashed covers Real-time inventory, Production management, Batch tracking, Serial number tracking.

Answered from the vendors’ own pages

Hotjar: Does Hotjar have a free tier?

Yes. Hotjar's free plan (now under Contentsquare) includes 200,000 monthly sessions, 10,000 session replays, and unlimited heatmaps, with no time limit on the free tier.

Source

Unleashed: What are Unleashed's pricing plans?

Unleashed offers Core at $399/month and Pro at $729/month, with annual billing saving up to 10%. Additional modules like Warehouse Management ($149/mo) and Production ($69/mo) are available as add-ons.

Source

Hotjar: Can I export my data from Hotjar?

Yes. Hotjar allows exporting heatmaps as JPG images, survey responses as CSV files, and session recording metadata. Advanced export options are available through the Hotjar API.

Source

Unleashed: What accounting software does Unleashed integrate with?

Unleashed integrates seamlessly with Xero and QuickBooks, as well as various e-commerce and point-of-sale systems. However, integration with some platforms like Magento 2 has been reported as problematic.

Source

Hotjar: Does Hotjar provide real-time analytics?

No. Hotjar has a slight delay in data processing and does not offer true real-time analytics compared to some competitors.

Source

Hotjar: What integrations does Hotjar support?

Hotjar integrates with Google Analytics, Google Tag Manager, Slack, HubSpot, Jira, Linear, Microsoft Teams, Zapier, and hundreds of other tools through its API and partner integrations.

Source

Hotjar vs Unleashed

Hotjar

Unleashed

The short version

Where they differ

What each one covers

Only in Hotjar

Only in Unleashed

What people use each for

Hotjar

Unleashed

Where each one falls short

Hotjar

Unleashed

Pricing, plan by plan

Hotjar

Unleashed

Which should you pick?

Choose Hotjar if

Choose Unleashed if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Hotjar

More on Unleashed

Keep looking

Other head to heads