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Sales Enablement · head to head

Avoma vs ConnectAndSell

Avoma logo

Avoma

Sales Enablement

Meeting assistant, scheduler and conversation intelligence sold as separate priced layers

From
$19/month
Rated
-
ConnectAndSell logo

ConnectAndSell

Sales Enablement

Live human agents navigate phone trees and gatekeepers, then bridge your rep to a decision maker

From
On request
Rated
-

The short version

  • Each has a real cost: Avoma conversation Intelligence, the capability most buyers actually want, is a 29 US dollar per seat add-on rather than part of the plan, so the real cost of a working sales configuration is at least 53 per user per month against a 19 headline.; ConnectAndSell cost per seat sits an order of magnitude above self-serve parallel diallers, with third-party figures around $1,500 to $3,000 per rep per month, so the tool is unforgiving of a ramping rep, a holiday or a slow quarter.
  • They diverge on capability: Avoma covers AI meeting assistant, ConnectAndSell covers Agent-assisted parallel dialling.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Avoma and ConnectAndSell actually diverge.

Attributes where Avoma and ConnectAndSell differ
AttributeAvomaConnectAndSell
Starting price$19/monthOn request
Pricing modelPer user per monthquote
PlatformsWeb, iOS, Android, Chrome extensionWeb

Identical on both: free tier (No), user rating (Not yet rated), category (Sales Enablement).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Avoma

  • AI meeting assistant
  • Custom note templates
  • Scheduling
  • CRM sync
  • Conversation intelligence
  • Revenue intelligence
  • Ask Avoma
  • Lead router

Only in ConnectAndSell

  • Agent-assisted parallel dialling
  • Gatekeeper and IVR navigation
  • Live answer detection
  • Call recording and monitoring
  • List and cadence management
  • Real-time AI coaching
  • AI call summaries
  • Conversation rate analytics

What people use each for

The jobs each tool is most often brought in to do.

Avoma

  • A ten-person sales team that wants CRM-ready call notes and booking links without buying a note-taker and a scheduler separatelynot ConnectAndSell
  • A customer success group that needs every renewal conversation summarised against a fixed template so handovers stop losing contextnot ConnectAndSell
  • A founder-led sales motion where the founder wants to review call recordings for coaching but cannot justify an enterprise conversation intelligence contractnot ConnectAndSell
  • A team with many internal attendees who only need a few people recording, since viewers and collaborators do not consume paid seatsnot ConnectAndSell

ConnectAndSell

  • An enterprise sales team where a single conversation with the right VP is worth five figures and the phone is the only channel that reaches them.not Avoma
  • An SDR organisation whose reps spend most of their day dialling voicemail and cannot raise conversation counts by working harder.not Avoma
  • A company selling into industries with switchboards and receptionists, where software diallers hit a wall no amount of parallelism fixes.not Avoma
  • A sales leader who wants to test whether the pipeline problem is list quality or activity volume, by holding the list constant and raising conversations tenfold.not Avoma

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Avoma

  • Conversation Intelligence, the capability most buyers actually want, is a 29 US dollar per seat add-on rather than part of the plan, so the real cost of a working sales configuration is at least 53 per user per month against a 19 headline.
  • Seat ceilings are baked into tiers, with Startup capped at 25 seats and Organization at 100, so growth forces a plan change for headcount reasons alone rather than feature reasons.
  • Conversation intelligence on the Organization tier is explicitly limited, meaning teams discover which parts are missing after they have committed to an annual contract.
  • Deal and forecast analytics are considerably shallower than dedicated revenue intelligence platforms, so an organisation that grows into serious pipeline inspection will replace the add-on rather than expand it.
  • Summary quality depends on the note template being maintained, and teams that never configure templates get generic recaps that nobody reads, which quietly turns the subscription into an expensive transcript archive.

ConnectAndSell

  • Cost per seat sits an order of magnitude above self-serve parallel diallers, with third-party figures around $1,500 to $3,000 per rep per month, so the tool is unforgiving of a ramping rep, a holiday or a slow quarter.
  • Nothing is published and seats have minimums, so there is no way to benchmark or budget without entering a sales cycle, and small teams frequently find the entry seat count exceeds their headcount.
  • Reviewers report intermittent downtime and features not behaving as expected, and because the billable unit is effectively a dialling hour, an outage converts directly into quantifiable lost spend rather than mild annoyance.
  • Results are heavily list dependent: the platform accelerates dialling but does nothing about data quality, so reviewers feeding stale contacts report weak returns and you must budget separately for a data vendor.
  • The live agent model is built around US English outbound, with no evidence of meaningful multilingual agent coverage or EU data residency guarantees, which makes European and APAC dialling and GDPR-sensitive campaigns a poor fit.
  • Contract terms are described inconsistently across sources, twelve-month minimum in some and no minimum in others, indicating negotiated non-standard paper, unequal terms between buyers and legal review time on every deal.
  • High-volume parallel dialling attracts TCPA and STIR/SHAKEN scrutiny and carrier spam labelling, and the resulting damage to your number reputation is an operational cost the vendor does not price for.

Pricing, plan by plan

Avoma

$19/month
  • Startup$19/month
    • Up to 25 paid seats
    • Unlimited AI meeting assistant
    • Automatic recording and transcription
  • Organization$24/month
    • Up to 100 paid seats
    • Everything in Startup
    • Custom AI topics and templates
  • Enterprise$39/month
    • Minimum 10 paid seats
    • Everything in Organization
    • Org-wide Ask Avoma
  • Conversation Intelligence add-on$29/month
    • Per seat, on top of a base plan
    • Talk ratios and topic tracking
    • Keyword alerts and coaching

ConnectAndSell

On request
  • Test Drive Experience$undefined/year
    • Free scoped trial session
    • Live agent dialling on your own list
    • Used as the sales qualification step
  • Flight School$undefined/year
    • Seat based
    • Coaching-oriented onboarding programme
    • Live agent dialling
  • Express Connect$undefined/year
    • Seat based
    • Higher dial throughput
    • Call recording and analytics
  • Precision Connect$undefined/year
    • Seat based
    • Highest dial throughput tier
    • AI coaching and call summaries

Which should you pick?

Choose Avoma if

  • You need ai meeting assistant.
  • You work on Web, iOS, Android, Chrome extension.
  • You also want custom note templates.

Choose ConnectAndSell if

  • You need agent-assisted parallel dialling.
  • You also want gatekeeper and ivr navigation.

Questions people ask

Is Avoma or ConnectAndSell better?
Neither clearly leads. Avoma starts at $19/month and ConnectAndSell at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Avoma or ConnectAndSell?
Avoma starts at $19/month and ConnectAndSell at On request.
Does Avoma or ConnectAndSell run on more platforms?
Avoma runs on Web, iOS, Android, Chrome extension. ConnectAndSell runs on Web.
What is Avoma best used for?
Avoma is most often used for a ten-person sales team that wants crm-ready call notes and booking links without buying a note-taker and a scheduler separately, a customer success group that needs every renewal conversation summarised against a fixed template so handovers stop losing context, a founder-led sales motion where the founder wants to review call recordings for coaching but cannot justify an enterprise conversation intelligence contract, a team with many internal attendees who only need a few people recording, since viewers and collaborators do not consume paid seats. Of those, a ten-person sales team that wants crm-ready call notes and booking links without buying a note-taker and a scheduler separately and a customer success group that needs every renewal conversation summarised against a fixed template so handovers stop losing context are not what ConnectAndSell is typically brought in for.
What can Avoma do that ConnectAndSell cannot?
Avoma covers AI meeting assistant, Custom note templates, Scheduling, CRM sync. ConnectAndSell covers Agent-assisted parallel dialling, Gatekeeper and IVR navigation, Live answer detection, Call recording and monitoring.

Answered from the vendors’ own pages

Avoma: Is 19 US dollars the real price?

Only for the base meeting assistant on annual billing. Adding Conversation Intelligence takes it to 53 per user per month, and Revenue Intelligence takes it to 82.

ConnectAndSell: How is this different from Orum or Nooks?

Those are software diallers. ConnectAndSell puts live human agents between the dial and your rep to handle gatekeepers and phone trees. That is why it reaches people software cannot, and why it costs roughly ten times more.

Avoma: Do I pay for people who only watch recordings?

No. Viewers and collaborators are free. Paid seats are only required for users whose own meetings are recorded.

ConnectAndSell: What does it cost?

Nothing is published. Third-party reviewers cite roughly $1,500 to $3,000 per rep per month depending on dial rate. Treat that as unverified and get it in writing.

Avoma: Does it replace my scheduling tool?

For most teams, yes. Group and round-robin booking arrive on the Organization tier; Startup includes 1:1 links only.

ConnectAndSell: Is there a trial?

Yes, a free Test Drive session on your own list. It doubles as the sales qualification step.

Avoma: Is it a Gong replacement?

Not at the enterprise end. Avoma covers the common conversation intelligence use cases at a fraction of the price but does not match Gong on deal analytics or coaching depth.

ConnectAndSell: Does it work outside the United States?

It is built for US English outbound. There is no evidence of substantive multilingual agent coverage or EU data residency guarantees.

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