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Commusoft vs IBM Maximo Application Suite

Commusoft logo

Commusoft

Field Service

Job management for commercial and residential trades with a four licence minimum

From
On request
Rated
-
Full reviewWebsite
IBM Maximo Application Suite logo

IBM Maximo Application Suite

Manufacturing

Enterprise asset management suite licensed by a shared pool of AppPoints rather than by named user

From
$3150/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Commusoft no pricing is published anywhere, so every evaluation starts with a sales call and there is no way to sanity check a quote against a list price before you are already in a pipeline.; IBM Maximo Application Suite appPoints are consumed by users, applications and environments at once, so a routine decision like adding a test environment or enabling Health quietly eats pool capacity and can trigger a true-up nobody budgeted for.
  • They diverge on capability: Commusoft covers Diary and despatch, IBM Maximo Application Suite covers AppPoint pooling.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Commusoft and IBM Maximo Application Suite actually diverge.

Attributes where Commusoft and IBM Maximo Application Suite differ
AttributeCommusoftIBM Maximo Application Suite
Starting priceOn request$3150/month
Pricing modelquotePer year by AppPoint pool
PlatformsWeb, iOS, AndroidWeb, Cloud, On-premise, iOS, Android, Linux
CategoryField ServiceManufacturing

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Commusoft

  • Diary and despatch
  • Planned maintenance contracts
  • Daily subcontractor licences
  • Job costing
  • Certificates and forms
  • Parts and stock
  • Customer portal
  • Fleet+ module

Only in IBM Maximo Application Suite

  • AppPoint pooling
  • Maximo Manage
  • Maximo Health and Predict
  • Maximo Visual Inspection
  • Industry solutions
  • OpenShift deployment

What people use each for

The jobs each tool is most often brought in to do.

Commusoft

  • A commercial heating contractor running reactive callouts alongside planned maintenance contracts that must generate services automatically each quarternot IBM Maximo Application Suite
  • An electrical firm that needs certificates completed and emailed from the engineer app before the van leaves sitenot IBM Maximo Application Suite
  • A contractor whose engineer count doubles over winter and wants seasonal staff on rolling rather than annual licencesnot IBM Maximo Application Suite
  • A business that subcontracts overflow work and refuses to buy full year licences for people who log in fifteen days a yearnot IBM Maximo Application Suite

IBM Maximo Application Suite

  • A transmission utility managing hundreds of thousands of linear and point assets with regulatory reporting that a mid-market CMMS cannot producenot Commusoft
  • An airline or rail operator needing configuration control and maintenance history depth that survives a regulator audit going back yearsnot Commusoft
  • A manufacturer wanting condition-based maintenance and work order execution in the same system rather than integrating a predictive tool to a separate CMMSnot Commusoft
  • A defence or nuclear estate where the industry solution and long-term vendor viability matter more than the licence costnot Commusoft

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Commusoft

  • No pricing is published anywhere, so every evaluation starts with a sales call and there is no way to sanity check a quote against a list price before you are already in a pipeline.
  • The four licence account minimum rules out sole traders and two person firms entirely, which is exactly the segment that Jobber and Kickserv serve cheaply.
  • Fleet tracking, sales pipeline and advanced analytics are separate paid modules, so the headline job management quote understates what a firm wanting all three will actually spend.
  • Standard plans are twelve month contracts that renew annually, so a firm that decides after four months that the fit is wrong is still paying for the remaining eight.
  • The product is built around UK trade workflows such as Gas Safe certification and landlord compliance, and US buyers get a system whose defaults, terminology and compliance forms were designed for a different market.

IBM Maximo Application Suite

  • AppPoints are consumed by users, applications and environments at once, so a routine decision like adding a test environment or enabling Health quietly eats pool capacity and can trigger a true-up nobody budgeted for.
  • Pools are commonly sized from headcount rather than concurrency and application mix, and licence reviews frequently find them over-provisioned by a large margin, meaning organisations pay for entitlement they never consume.
  • Implementation, data migration, customisation and integrator fees routinely cost two to three times the first-year licence, so a business case built on the subscription figure will be materially wrong.
  • MAS requires Red Hat OpenShift, which for a customer-hosted deployment adds a container platform, its licensing and the specialist administration skills to run it, none of which the previous standalone Maximo needed.
  • Maximo is deep and slow to change; configuration is a specialist skill, upgrades are projects rather than updates, and organisations without a dedicated Maximo team end up permanently dependent on an implementation partner.

Pricing, plan by plan

Commusoft

On request
  • Commusoft Jobs$undefined/year
    • Minimum four licences per account
    • Twelve month contracted term that renews annually
    • Monthly rolling licences available for seasonal staff

IBM Maximo Application Suite

$3150/month
  • Essentials (SaaS)$3150/month
    • Entry SaaS tier for a small user population
    • One production environment
    • Core Manage functionality
  • Standard (SaaS)$undefined/month
    • Larger AppPoint pool
    • Additional applications and environments
    • Priced on application
  • Premium (SaaS)$undefined/month
    • Full application set including Predict and Visual Inspection
    • Multiple environments
    • Priced on application
  • Customer hosted$undefined/year
    • AppPoint entitlement bought outright and run on your own OpenShift cluster
    • Infrastructure, OpenShift and administration costs are yours
    • Annual support and subscription contract required

Which should you pick?

Choose Commusoft if

  • You need diary and despatch.
  • You work on Web, iOS, Android.
  • You also want planned maintenance contracts.
Commusoft review

Choose IBM Maximo Application Suite if

  • You need apppoint pooling.
  • You work on Web, Cloud, On-premise, iOS, Android, Linux.
  • You also want maximo manage.
IBM Maximo Application Suite review

Questions people ask

Is Commusoft or IBM Maximo Application Suite better?
Neither clearly leads. Commusoft starts at On request and IBM Maximo Application Suite at $3150/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Commusoft or IBM Maximo Application Suite?
Commusoft starts at On request and IBM Maximo Application Suite at $3150/month.
Does Commusoft or IBM Maximo Application Suite run on more platforms?
Commusoft runs on Web, iOS, Android. IBM Maximo Application Suite runs on Web, Cloud, On-premise, iOS, Android, Linux.
What is Commusoft best used for?
Commusoft is most often used for a commercial heating contractor running reactive callouts alongside planned maintenance contracts that must generate services automatically each quarter, an electrical firm that needs certificates completed and emailed from the engineer app before the van leaves site, a contractor whose engineer count doubles over winter and wants seasonal staff on rolling rather than annual licences, a business that subcontracts overflow work and refuses to buy full year licences for people who log in fifteen days a year. Of those, a commercial heating contractor running reactive callouts alongside planned maintenance contracts that must generate services automatically each quarter and an electrical firm that needs certificates completed and emailed from the engineer app before the van leaves site are not what IBM Maximo Application Suite is typically brought in for.
What can Commusoft do that IBM Maximo Application Suite cannot?
Commusoft covers Diary and despatch, Planned maintenance contracts, Daily subcontractor licences, Job costing. IBM Maximo Application Suite covers AppPoint pooling, Maximo Manage, Maximo Health and Predict, Maximo Visual Inspection.

Answered from the vendors’ own pages

Commusoft: Does Commusoft publish its prices?

No. There is no public rate card and every quote comes from sales, with a stated minimum of four licences per account.

IBM Maximo Application Suite: Is Maximo still sold per user?

No. The Maximo Application Suite licenses a shared AppPoint pool consumed by users, applications and environments. Per-seat Maximo is the old model.

Commusoft: Can I pay for subcontractors only on the days they work?

Yes. Commusoft sells daily licences billed monthly by the number of days used, which is unusual in this category.

IBM Maximo Application Suite: What does the entry SaaS tier cost?

The Essentials package starts around $3,150 per month for a small user population and one production environment. Larger tiers are quoted.

Commusoft: Is there a contract?

Standard plans run on a twelve month term that renews annually. Monthly rolling licences exist for seasonal staff but the core account is contracted.

IBM Maximo Application Suite: Do non-production environments cost AppPoints?

Yes. Development, test and training environments draw from the same pool, which is the most common sizing surprise.

Commusoft: Does it handle planned maintenance as well as reactive jobs?

Yes. Recurring service contracts generate jobs automatically and keep asset history against each site.

IBM Maximo Application Suite: Can I run MAS without OpenShift?

No. OpenShift is the deployment platform whether you host it yourself or consume MAS as a service from IBM.

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