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Government · head to head

Clariti vs Surfshark

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Free plan
No
Full reviewWebsite
Surfshark logo

Surfshark

Cybersecurity

Secure your digital life

From
$1.78/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; Surfshark smaller server network (4,500+ servers) compared to larger competitors like NordVPN
  • They diverge on capability: Clariti covers Permitting workflows, Surfshark covers Unlimited devices.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Clariti and Surfshark actually diverge.

Attributes where Clariti and Surfshark differ
AttributeClaritiSurfshark
Starting priceOn request$1.78/month
Pricing modelquoteUnknown
PlatformsWeb, iOS, AndroidWindows, macOS, iOS, Android, Linux
CategoryGovernmentCybersecurity
FoundedUnknown2018

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in Surfshark

  • Unlimited devices
  • CleanWeb ad blocker
  • MultiHop
  • Camouflage Mode
  • NoBorders mode
  • Kill Switch
  • Bypasser split tunneling
  • Rotating IP

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot Surfshark
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot Surfshark
  • A county needing configurable workflows across permits, licensing and code enforcementnot Surfshark
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot Surfshark

Surfshark

  • Vpnnot Clariti
  • Privacynot Clariti
  • Security Suitenot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

Surfshark

  • Smaller server network (4,500+ servers) compared to larger competitors like NordVPN
  • Lower brand recognition compared to established VPN providers
  • Limited customer service availability in some time zones

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

Surfshark

$1.78/month
  • Starter$1.78/month
    • Unlimited simultaneous connections
    • 4,500+ servers
    • Basic VPN
  • One$3.59/month
    • VPN
    • Antivirus
    • Personal data leak alert
  • One+$4/month
    • All One features
    • Incogi included

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.
Clariti review

Choose Surfshark if

  • You need unlimited devices.
  • You work on Windows, macOS, iOS, Android, Linux.
  • You also want cleanweb ad blocker.
Surfshark review

Questions people ask

Is Clariti or Surfshark better?
Neither clearly leads. Clariti starts at On request and Surfshark at $1.78/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or Surfshark?
Clariti starts at On request and Surfshark at $1.78/month.
Does Clariti or Surfshark run on more platforms?
Clariti runs on Web, iOS, Android. Surfshark runs on Windows, macOS, iOS, Android, Linux.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what Surfshark is typically brought in for.
What can Clariti do that Surfshark cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. Surfshark covers Unlimited devices, CleanWeb ad blocker, MultiHop, Camouflage Mode.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

Surfshark: Does Surfshark maintain a no-logs policy?

Yes. Surfshark does not log browsing history, visited IP addresses, bandwidth usage, or network traffic. This policy was independently verified by Deloitte in 2025.

Source
Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

Surfshark: How many simultaneous device connections does Surfshark allow?

Surfshark allows unlimited simultaneous connections on all subscription plans, enabling protection of every device in a household with a single subscription.

Source
Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

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