Softwr

Government · head to head

Clariti vs Passbolt

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Free plan
No
Full reviewWebsite
Passbolt logo

Passbolt

Cybersecurity

Open-source password manager for teams with self-hosted or cloud deployment

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only Passbolt has a free tier, so it costs nothing to try first.
  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; Passbolt pro Edition requires a minimum of 10 users, making it costlier for very small teams.
  • They diverge on capability: Clariti covers Permitting workflows, Passbolt covers Password sharing and folders.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Clariti and Passbolt actually diverge.

Attributes where Clariti and Passbolt differ
AttributeClaritiPassbolt
Starting priceOn requestFree
Pricing modelquoteopen-source
Free tierNoYes
PlatformsWeb, iOS, Androidweb, windows, mac, linux, api
CategoryGovernmentCybersecurity

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in Passbolt

  • Password sharing and folders
  • Groups and role-based access
  • Browser extensions and CLI
  • Open API
  • LDAP provisioning and SSO
  • Activity audit log

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot Passbolt
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot Passbolt
  • A county needing configurable workflows across permits, licensing and code enforcementnot Passbolt
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot Passbolt

Passbolt

  • Self-hosting a team password manager for data sovereigntynot Clariti
  • Provisioning vault access from an existing LDAP/AD directorynot Clariti
  • Sharing credentials across engineering or IT teams via folders and groupsnot Clariti
  • Automating credential retrieval through the CLI or open APInot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

Passbolt

  • Pro Edition requires a minimum of 10 users, making it costlier for very small teams.
  • Community Edition lacks SSO and LDAP provisioning, which many organizations need for onboarding at scale.
  • Self-hosting the Community Edition requires infrastructure and maintenance effort compared to fully managed competitors.
  • Enterprise-tier support and HA consulting require custom, quote-based pricing rather than transparent rates.

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

Passbolt

Free
  • Community EditionFree
    • Unlimited users
    • Password sharing and folders
    • Role-based access control
  • Pro Edition$4.9/month
    • Minimum 10 users, billed annually
    • LDAP/AD provisioning
    • Single sign-on
  • Enterprise Edition$undefined/month
    • High availability and disaster recovery consulting
    • White-glove migration
    • Custom feature development

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.
Clariti review

Choose Passbolt if

  • You need password sharing and folders.
  • You want to start without paying.
  • You work on web, windows, mac, linux, api.
  • You also want groups and role-based access.
Passbolt review

Questions people ask

Is Clariti or Passbolt better?
Neither clearly leads. Clariti starts at On request and Passbolt at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or Passbolt?
Passbolt has a free tier; the other does not. Paid plans start at On request for Clariti and Free for Passbolt.
Does Clariti or Passbolt run on more platforms?
Clariti runs on Web, iOS, Android. Passbolt runs on web, windows, mac, linux, api.
Can I use Passbolt for free?
Yes. Passbolt has a free tier, so you can try it without paying. Clariti starts at On request.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what Passbolt is typically brought in for.
What can Clariti do that Passbolt cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. Passbolt covers Password sharing and folders, Groups and role-based access, Browser extensions and CLI, Open API.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

Passbolt: Is Passbolt free to use?

Yes. The Community Edition is free forever with unlimited users, including password sharing, folders, groups, role-based access, browser extensions, a CLI, and an open API.

Source
Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

Passbolt: What does the Pro Edition cost and add?

Pro Edition costs $4.90 per user per month billed annually, with a 10-user minimum, and adds LDAP/AD provisioning, single sign-on, account recovery escrow, activity audit logs, and next-business-day support.

Source
Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

Passbolt: What license is Passbolt distributed under?

All Passbolt editions, including Pro and Enterprise, are distributed under the AGPL v3 open-source license.

Source
Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

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