Softwr

Government · head to head

Accela vs Passbolt

Accela logo

Accela

Government

Civic Solutions for Modern Government

From
$800/month
Free plan
No
Full reviewWebsite
Passbolt logo

Passbolt

Cybersecurity

Open-source password manager for teams with self-hosted or cloud deployment

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only Passbolt has a free tier, so it costs nothing to try first.
  • Each has a real cost: Accela pricing not publicly available; requires sales consultation and government procurement process; Passbolt pro Edition requires a minimum of 10 users, making it costlier for very small teams.
  • They diverge on capability: Accela covers Building Permits, Passbolt covers Password sharing and folders.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Accela and Passbolt actually diverge.

Attributes where Accela and Passbolt differ
AttributeAccelaPassbolt
Starting price$800/monthFree
Pricing modelsubscriptionopen-source
Free tierNoYes
PlatformsWebweb, windows, mac, linux, api
CategoryGovernmentCybersecurity
Founded1999Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Accela

  • Building Permits
  • Business Licenses
  • Code Enforcement
  • Planning & Zoning
  • Environmental Health
  • Esri ArcGIS
  • Bluebeam
  • DocuSign

Only in Passbolt

  • Password sharing and folders
  • Groups and role-based access
  • Browser extensions and CLI
  • Open API
  • LDAP provisioning and SSO
  • Activity audit log

What people use each for

The jobs each tool is most often brought in to do.

Accela

  • Citizen Servicesnot Passbolt
  • Records Managementnot Passbolt
  • Public Safetynot Passbolt
  • Civic Engagementnot Passbolt

Passbolt

  • Self-hosting a team password manager for data sovereigntynot Accela
  • Provisioning vault access from an existing LDAP/AD directorynot Accela
  • Sharing credentials across engineering or IT teams via folders and groupsnot Accela
  • Automating credential retrieval through the CLI or open APInot Accela

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Accela

  • Pricing not publicly available; requires sales consultation and government procurement process
  • Significant upfront implementation costs typical of enterprise government software
  • Complex deployment requiring significant customization for different agency workflows

Passbolt

  • Pro Edition requires a minimum of 10 users, making it costlier for very small teams.
  • Community Edition lacks SSO and LDAP provisioning, which many organizations need for onboarding at scale.
  • Self-hosting the Community Edition requires infrastructure and maintenance effort compared to fully managed competitors.
  • Enterprise-tier support and HA consulting require custom, quote-based pricing rather than transparent rates.

Pricing, plan by plan

Accela

$800/month
  • Civic Platform$800/month
    • Permitting
    • Licensing
    • Code Enforcement

Passbolt

Free
  • Community EditionFree
    • Unlimited users
    • Password sharing and folders
    • Role-based access control
  • Pro Edition$4.9/month
    • Minimum 10 users, billed annually
    • LDAP/AD provisioning
    • Single sign-on
  • Enterprise Edition$undefined/month
    • High availability and disaster recovery consulting
    • White-glove migration
    • Custom feature development

Which should you pick?

Choose Accela if

  • You need building permits.
  • You also want business licenses.
Accela review

Choose Passbolt if

  • You need password sharing and folders.
  • You want to start without paying.
  • You work on web, windows, mac, linux, api.
  • You also want groups and role-based access.
Passbolt review

Questions people ask

Is Accela or Passbolt better?
Neither clearly leads. Accela starts at $800/month and Passbolt at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Accela or Passbolt?
Passbolt has a free tier; the other does not. Paid plans start at $800/month for Accela and Free for Passbolt.
Does Accela or Passbolt run on more platforms?
Accela runs on Web. Passbolt runs on web, windows, mac, linux, api.
Can I use Passbolt for free?
Yes. Passbolt has a free tier, so you can try it without paying. Accela starts at $800/month.
What is Accela best used for?
Accela is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Passbolt is typically brought in for.
What can Accela do that Passbolt cannot?
Accela covers Building Permits, Business Licenses, Code Enforcement, Planning & Zoning. Passbolt covers Password sharing and folders, Groups and role-based access, Browser extensions and CLI, Open API.

Answered from the vendors’ own pages

Accela: What government functions does Accela's Civic Platform cover?

Accela provides solutions for permitting (building, planning, zoning), licensing (business, occupational, alcohol), public health (environmental health, fire prevention), asset management, and citizen services (complaints, requests).

Source
Passbolt: Is Passbolt free to use?

Yes. The Community Edition is free forever with unlimited users, including password sharing, folders, groups, role-based access, browser extensions, a CLI, and an open API.

Source
Accela: Does Accela include AI capabilities?

Yes. Accela offers CivicAI, described as AI built for government rather than adapted from commercial solutions, with emphasis on explainability and auditability for regulatory compliance.

Source
Passbolt: What does the Pro Edition cost and add?

Pro Edition costs $4.90 per user per month billed annually, with a 10-user minimum, and adds LDAP/AD provisioning, single sign-on, account recovery escrow, activity audit logs, and next-business-day support.

Source
Accela: Can Accela handle multiple department reviews simultaneously?

Yes. Accela's building permitting module enables concurrent multi-department review where fire, planning, public works, and utilities departments review applications simultaneously, with real-time tracking of annotations and approvals.

Source
Passbolt: What license is Passbolt distributed under?

All Passbolt editions, including Pro and Enterprise, are distributed under the AGPL v3 open-source license.

Source
Accela: How many government agencies use Accela?

Accela serves 900+ government agencies globally, including over 50% of top U.S. cities and counties.

Source
Accela: Does Accela publish its pricing?

No. Accela does not publish pricing on its website. Costs are custom-quoted based on agency size, modules deployed, and integration needs, typically through government procurement processes.

Source
Share

Related pages

More on Accela

More on Passbolt

Keep looking

Other head to heads