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Government · head to head

NextRequest vs Passbolt

NextRequest logo

NextRequest

Government

Public Records Request Management

From
$300/month
Free plan
No
Full reviewWebsite
Passbolt logo

Passbolt

Cybersecurity

Open-source password manager for teams with self-hosted or cloud deployment

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only Passbolt has a free tier, so it costs nothing to try first.
  • Each has a real cost: NextRequest now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site; Passbolt pro Edition requires a minimum of 10 users, making it costlier for very small teams.
  • They diverge on capability: NextRequest covers Request Intake, Passbolt covers Password sharing and folders.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which NextRequest and Passbolt actually diverge.

Attributes where NextRequest and Passbolt differ
AttributeNextRequestPassbolt
Starting price$300/monthFree
Pricing modelsubscriptionopen-source
Free tierNoYes
PlatformsWebweb, windows, mac, linux, api
CategoryGovernmentCybersecurity
Founded2015Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in NextRequest

  • Request Intake
  • Workflow Management
  • Document Redaction
  • Public Portal
  • Reporting
  • Document Systems
  • Email
  • Payment Processors

Only in Passbolt

  • Password sharing and folders
  • Groups and role-based access
  • Browser extensions and CLI
  • Open API
  • LDAP provisioning and SSO
  • Activity audit log

What people use each for

The jobs each tool is most often brought in to do.

NextRequest

  • Receiving and routing public records and FOIA requestsnot Passbolt
  • Tracking request status and statutory deadlines centrallynot Passbolt
  • Redacting documents before release with RapidReviewnot Passbolt
  • Invoicing and collecting payment for records requestsnot Passbolt
  • Publishing a public-facing request portal for residentsnot Passbolt

Passbolt

  • Self-hosting a team password manager for data sovereigntynot NextRequest
  • Provisioning vault access from an existing LDAP/AD directorynot NextRequest
  • Sharing credentials across engineering or IT teams via folders and groupsnot NextRequest
  • Automating credential retrieval through the CLI or open APInot NextRequest

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

NextRequest

  • Now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site
  • Pricing is not published
  • Aimed at government agencies, so it is not a general purpose request or ticketing tool

Passbolt

  • Pro Edition requires a minimum of 10 users, making it costlier for very small teams.
  • Community Edition lacks SSO and LDAP provisioning, which many organizations need for onboarding at scale.
  • Self-hosting the Community Edition requires infrastructure and maintenance effort compared to fully managed competitors.
  • Enterprise-tier support and HA consulting require custom, quote-based pricing rather than transparent rates.

Pricing, plan by plan

NextRequest

$300/month
  • Standard$300/month
    • Request Management
    • Document Redaction
    • Public Portal

Passbolt

Free
  • Community EditionFree
    • Unlimited users
    • Password sharing and folders
    • Role-based access control
  • Pro Edition$4.9/month
    • Minimum 10 users, billed annually
    • LDAP/AD provisioning
    • Single sign-on
  • Enterprise Edition$undefined/month
    • High availability and disaster recovery consulting
    • White-glove migration
    • Custom feature development

Which should you pick?

Choose NextRequest if

  • You need request intake.
  • You also want workflow management.
NextRequest review

Choose Passbolt if

  • You need password sharing and folders.
  • You want to start without paying.
  • You work on web, windows, mac, linux, api.
  • You also want groups and role-based access.
Passbolt review

Questions people ask

Is NextRequest or Passbolt better?
Neither clearly leads. NextRequest starts at $300/month and Passbolt at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, NextRequest or Passbolt?
Passbolt has a free tier; the other does not. Paid plans start at $300/month for NextRequest and Free for Passbolt.
Does NextRequest or Passbolt run on more platforms?
NextRequest runs on Web. Passbolt runs on web, windows, mac, linux, api.
Can I use Passbolt for free?
Yes. Passbolt has a free tier, so you can try it without paying. NextRequest starts at $300/month.
What is NextRequest best used for?
NextRequest is most often used for receiving and routing public records and foia requests, tracking request status and statutory deadlines centrally, redacting documents before release with rapidreview, invoicing and collecting payment for records requests. Of those, receiving and routing public records and foia requests and tracking request status and statutory deadlines centrally are not what Passbolt is typically brought in for.
What can NextRequest do that Passbolt cannot?
NextRequest covers Request Intake, Workflow Management, Document Redaction, Public Portal. Passbolt covers Password sharing and folders, Groups and role-based access, Browser extensions and CLI, Open API.

Answered from the vendors’ own pages

NextRequest: What is the price of NextRequest FOIA management?

NextRequest pricing is not published on their website. Customers must request pricing directly through the website contact form or call the sales team at 888-228-2233.

Source
Passbolt: Is Passbolt free to use?

Yes. The Community Edition is free forever with unlimited users, including password sharing, folders, groups, role-based access, browser extensions, a CLI, and an open API.

Source
Passbolt: What does the Pro Edition cost and add?

Pro Edition costs $4.90 per user per month billed annually, with a 10-user minimum, and adds LDAP/AD provisioning, single sign-on, account recovery escrow, activity audit logs, and next-business-day support.

Source
Passbolt: What license is Passbolt distributed under?

All Passbolt editions, including Pro and Enterprise, are distributed under the AGPL v3 open-source license.

Source
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