Government · head to head
Clariti vs OWASP ZAP

Clariti
Government
Permitting, licensing and land management for local government, built natively on Salesforce
- From
- On request
- Free plan
- No

OWASP ZAP
Cybersecurity
Free, open-source web application scanner and intercepting proxy, now governed by the Software Security Project.
- From
- Free
- Free plan
- Yes
The short version
- Only OWASP ZAP has a free tier, so it costs nothing to try first.
- Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; OWASP ZAP authenticated scanning of modern single-page applications is the hard part and ZAP makes you build it by hand: session handling, token refresh and login scripts are configured per application, and a misconfigured session means the scanner logs itself out and reports a clean result for pages it never reached.
- They diverge on capability: Clariti covers Permitting workflows, OWASP ZAP covers Intercepting proxy.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Clariti and OWASP ZAP actually diverge.
Identical on both: user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Clariti
- Permitting workflows
- Business licensing
- Inspections
- Code enforcement
- Public portal
- Salesforce platform tooling
Only in OWASP ZAP
- Intercepting proxy
- Passive scanner
- Active scanner
- AJAX spider
- Automation Framework
- Headless daemon and REST API
- Docker images
- Add-on marketplace
What people use each for
The jobs each tool is most often brought in to do.
Clariti
- A city already standardised on Salesforce that wants permitting inside the same platformnot OWASP ZAP
- An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot OWASP ZAP
- A county needing configurable workflows across permits, licensing and code enforcementnot OWASP ZAP
- An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot OWASP ZAP
OWASP ZAP
- Adding a baseline security scan to every application's pipeline where per-target commercial licensing would limit coverage to a handfulnot Clariti
- Manual penetration testing that needs an intercepting proxy, request replay and fuzzing without a paid licence per testernot Clariti
- Teaching developers what an attack against their own endpoint looks like, using a tool they can install themselvesnot Clariti
- Pre-release regression scanning of an internal application that would never justify a commercial DAST subscriptionnot Clariti
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Clariti
- Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
- Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
- It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
- Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
- The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.
OWASP ZAP
- Authenticated scanning of modern single-page applications is the hard part and ZAP makes you build it by hand: session handling, token refresh and login scripts are configured per application, and a misconfigured session means the scanner logs itself out and reports a clean result for pages it never reached.
- There is no support contract in the product, so when a scan breaks the day before a release the escalation path is a GitHub issue and a community chat, which is not an answer that satisfies a delivery manager or an auditor who wants a named responsible party.
- Active scanning sends genuine attack traffic, so it can create records, trigger emails, exhaust rate limits or destabilise a fragile environment, and pointing it at production without prior agreement produces an incident rather than a test result.
- Output needs triage: passive rules generate large volumes of low-severity informational findings about headers and cookie flags that bury the few results that matter, and a team without someone tuning the rule set stops reading the report within a few sprints.
- As a dynamic scanner it can only test what it can reach, so authorisation flaws between accounts, business logic abuse and anything behind an undiscovered endpoint go unreported, and a passing ZAP scan is evidence of nothing more than the absence of the classes of bug it looks for.
Pricing, plan by plan
Clariti
On request- Clariti$undefined/year
- Quoted by agency size and module scope
- Salesforce platform licences are a separate cost underneath the subscription
- Implementation and configuration services typically exceed first year licence cost
OWASP ZAP
Free- Free & Open SourceFree
- Full functionality
- Active & passive scanning
- Spider
Which should you pick?
Choose Clariti if
- You need permitting workflows.
- You work on Web, iOS, Android.
- You also want business licensing.
Choose OWASP ZAP if
- You need intercepting proxy.
- You want to start without paying.
- You work on Desktop, Cli, Api.
- You also want passive scanner.
Questions people ask
- Is Clariti or OWASP ZAP better?
- Neither clearly leads. Clariti starts at On request and OWASP ZAP at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Clariti or OWASP ZAP?
- OWASP ZAP has a free tier; the other does not. Paid plans start at On request for Clariti and Free for OWASP ZAP.
- Does Clariti or OWASP ZAP run on more platforms?
- Clariti runs on Web, iOS, Android. OWASP ZAP runs on Desktop, Cli, Api.
- Can I use OWASP ZAP for free?
- Yes. OWASP ZAP has a free tier, so you can try it without paying. Clariti starts at On request.
- What is Clariti best used for?
- Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what OWASP ZAP is typically brought in for.
- What can Clariti do that OWASP ZAP cannot?
- Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. OWASP ZAP covers Intercepting proxy, Passive scanner, Active scanner, AJAX spider.
Answered from the vendors’ own pages
Clariti: Do we need Salesforce licences as well?
Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.
OWASP ZAP: Is it still called OWASP ZAP?
The project left OWASP in August 2024 and is now governed by the Software Security Project, with core development sponsored by Checkmarx. The tool is now just ZAP, though most existing documentation, courses and search results still use the OWASP name.
Clariti: How does it compare with Accela?
Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.
OWASP ZAP: Is it free for commercial use?
Yes. It is Apache 2.0 licensed, with no per-application, per-scan or per-user cost, and it can be used and modified commercially without a licence agreement.
Clariti: Can we see what other agencies paid?
Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.
OWASP ZAP: Can it replace a penetration test?
No. It automates checks for known vulnerability classes against endpoints it can reach. It does not reason about business logic, chain findings into an attack, or test authorisation between accounts, which is most of what a tester actually does.
Clariti: Is it suitable for a small town?
Usually not. The platform cost and implementation effort suit mid sized and larger agencies.
OWASP ZAP: Does it run in CI?
Yes, through the official Docker images and the Automation Framework, which defines scan jobs in YAML so configuration lives in the repository. A baseline passive scan is the usual starting point because it is fast and non-intrusive.
OWASP ZAP: How does it compare to Burp Suite?
Burp Suite Professional is the more polished manual testing tool and has a stronger scanner and extension ecosystem, but it is licensed per tester and Burp Suite Enterprise per target. ZAP is the better fit where cost per target is the binding constraint; many teams use both.
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