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Citymapper vs NexTraq

Citymapper logo

Citymapper

Maps

The ultimate urban mobility app for city commuters

From
Free
Free plan
Yes
Full reviewWebsite
NexTraq logo

NexTraq

Fleet Management

US small-fleet telematics now absorbed into Michelin Connected Fleet

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Only Citymapper has a free tier, so it costs nothing to try first.
  • Each has a real cost: Citymapper citymapper's own App Store listing states live transit and turn-by-turn features work only in a named list of specific cities (New York, Chicago, Los Angeles, San Francisco, and dozens of other listed cities), not globally, per the developer's own description.; NexTraq the NexTraq brand has been absorbed into Michelin Connected Fleet, so the product name, the account team and eventually the platform underneath you are all subject to a consolidation plan you have no say in.
  • They diverge on capability: Citymapper covers Multi-modal routing, NexTraq covers Vehicle tracking.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Citymapper and NexTraq actually diverge.

Attributes where Citymapper and NexTraq differ
AttributeCitymapperNexTraq
Starting priceFreeOn request
Pricing modelfreemiumquote
Free tierYesNo
PlatformsIos, Android, WebWeb, iOS, Android
CategoryMapsFleet Management
Founded2011Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Citymapper

  • Multi-modal routing
  • Real-time departures
  • Live bus tracking
  • Disruption alerts
  • Walking directions
  • Uber
  • Lyft
  • Lime

Only in NexTraq

  • Vehicle tracking
  • Hours of service
  • Fuel and idling reporting
  • Maintenance scheduling
  • Job dispatch
  • Driver scorecards

What people use each for

The jobs each tool is most often brought in to do.

Citymapper

  • Daily commutingnot NexTraq
  • City explorationnot NexTraq
  • Trip planningnot NexTraq
  • Mobility as a servicenot NexTraq

NexTraq

  • A North American trades or field service fleet that wants tracking, dispatch and ELD compliance from one mid-market vendornot Citymapper
  • An operator already buying Michelin tyres and fleet services that can negotiate telematics into a wider commercial agreementnot Citymapper
  • A fleet replacing an ageing tracking system that values an owner with a large corporate balance sheet over a venture-funded challengernot Citymapper
  • A distribution business needing straightforward fuel and idling reporting to justify a driver behaviour programmenot Citymapper

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Citymapper

  • Citymapper's own App Store listing states live transit and turn-by-turn features work only in a named list of specific cities (New York, Chicago, Los Angeles, San Francisco, and dozens of other listed cities), not globally, per the developer's own description.

NexTraq

  • The NexTraq brand has been absorbed into Michelin Connected Fleet, so the product name, the account team and eventually the platform underneath you are all subject to a consolidation plan you have no say in.
  • Michelin is merging three separately engineered telematics products, which historically means feature freezes on the older platforms and a migration that existing customers pay for in disruption rather than cash.
  • The feature set is mid-market and unexceptional, so it rarely wins a technical evaluation against Geotab or Samsara on capability alone.
  • Contracts bundle hardware into multi-year terms, so a fleet that shrinks or is acquired continues paying for devices, and early exit triggers hardware recovery costs.
  • The integration ecosystem is small and the API is not a selling point, so connecting telematics data to job costing or payroll usually means custom work or scheduled file exports.

Pricing, plan by plan

Citymapper

Free
  • FreeFree
    • Multi-modal routing
    • Real-time departures
    • Basic navigation
  • Citymapper Premium$4.99/month
    • Live location sharing
    • Weather integration
    • Widgets

NexTraq

On request
  • NexTraq$undefined/year
    • Per vehicle subscription with hardware bundled into the term
    • Multi-year agreements are standard
    • ELD and dispatch modules priced as tiers

Which should you pick?

Choose Citymapper if

  • You need multi-modal routing.
  • You want to start without paying.
  • You work on Ios, Android, Web.
  • You also want real-time departures.
Citymapper review

Choose NexTraq if

  • You need vehicle tracking.
  • You work on Web, iOS, Android.
  • You also want hours of service.
NexTraq review

Questions people ask

Is Citymapper or NexTraq better?
Neither clearly leads. Citymapper starts at Free and NexTraq at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Citymapper or NexTraq?
Citymapper has a free tier; the other does not. Paid plans start at Free for Citymapper and On request for NexTraq.
Does Citymapper or NexTraq run on more platforms?
Citymapper runs on Ios, Android, Web. NexTraq runs on Web, iOS, Android.
Can I use Citymapper for free?
Yes. Citymapper has a free tier, so you can try it without paying. NexTraq starts at On request.
What is Citymapper best used for?
Citymapper is most often used for daily commuting, city exploration, trip planning, mobility as a service. Of those, daily commuting and city exploration are not what NexTraq is typically brought in for.
What can Citymapper do that NexTraq cannot?
Citymapper covers Multi-modal routing, Real-time departures, Live bus tracking, Disruption alerts. NexTraq covers Vehicle tracking, Hours of service, Fuel and idling reporting, Maintenance scheduling.

Answered from the vendors’ own pages

Citymapper: Does Citymapper offer paid membership?

Yes, Citymapper offers a CLUB membership tier with exclusive features, including AI-powered route selection. However, specific pricing details for CLUB membership are not disclosed on their main website.

Source
NexTraq: Is NexTraq still a separate company?

No. Michelin bought it in 2017 and has folded it into Michelin Connected Fleet, together with Masternaut in Europe and Sascar in Brazil.

Citymapper: Where can I find Citymapper CLUB pricing?

Citymapper CLUB pricing is not published on their website. You would need to check the mobile app (Apple App Store or Google Play Store) or contact Citymapper support directly for current pricing information.

Source
NexTraq: Will my NexTraq system be migrated to a different platform?

Assume so, eventually. Ask directly what the migration timetable is, what happens to historical data, and who bears the cost of re-fitting or re-configuring devices.

NexTraq: Does buying Michelin tyres get me a better telematics price?

It is worth testing. The commercial logic of the acquisition is bundling vehicle services, and that is where discounting is most likely to be available.

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