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Cybersecurity · head to head

Cisco Duo vs Clariti

Cisco Duo logo

Cisco Duo

Cybersecurity

Trusted access for all users, all devices

From
Free
Free plan
Yes
Full reviewWebsite
Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Only Cisco Duo has a free tier, so it costs nothing to try first.
  • Each has a real cost: Cisco Duo free tier limited to 10 users maximum; Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Cisco Duo and Clariti actually diverge.

Attributes where Cisco Duo and Clariti differ
AttributeCisco DuoClariti
Starting priceFreeOn request
Pricing modelsubscriptionquote
Free tierYesNo
PlatformsWebWeb, iOS, Android
CategoryCybersecurityGovernment

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Cisco Duo

Nothing recorded that Clariti does not also cover.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

What people use each for

The jobs each tool is most often brought in to do.

Cisco Duo

  • Eliminating phishing with passwordless authnot Clariti
  • Implementing zero trust with device trustnot Clariti
  • Protecting sessions from hijacking and theftnot Clariti
  • Managing compliance for regulated industriesnot Clariti

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot Cisco Duo
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot Cisco Duo
  • A county needing configurable workflows across permits, licensing and code enforcementnot Cisco Duo
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot Cisco Duo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Cisco Duo

  • Free tier limited to 10 users maximum
  • Licenses must be purchased in 10-user increments (under 100 users) or 25-user increments (100+ users)
  • Pricing is per-user per-month with minimum purchase increments

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

Pricing, plan by plan

Cisco Duo

Free
  • FreeFree
    • Multi-factor authentication (MFA)
    • Seamless integrations
    • Authenticator app
  • Essentials$3/month
    • All Free features
    • Duo Directory
    • Phishing-resistant MFA
  • Advantage$6/month
    • All Essentials features
    • Identity intelligence
    • Cisco Identity Intelligence (ISPM, ITDR)
  • Premier$9/month
    • All Advantage features
    • Complete device trust
    • VPN-less remote access

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

Which should you pick?

Choose Cisco Duo if

  • You want to start without paying.
Cisco Duo review

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.
Clariti review

Questions people ask

Is Cisco Duo or Clariti better?
Neither clearly leads. Cisco Duo starts at Free and Clariti at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Cisco Duo or Clariti?
Cisco Duo has a free tier; the other does not. Paid plans start at Free for Cisco Duo and On request for Clariti.
Does Cisco Duo or Clariti run on more platforms?
Cisco Duo runs on Web. Clariti runs on Web, iOS, Android.
Can I use Cisco Duo for free?
Yes. Cisco Duo has a free tier, so you can try it without paying. Clariti starts at On request.
What is Cisco Duo best used for?
Cisco Duo is most often used for eliminating phishing with passwordless auth, implementing zero trust with device trust, protecting sessions from hijacking and theft, managing compliance for regulated industries. Of those, eliminating phishing with passwordless auth and implementing zero trust with device trust are not what Clariti is typically brought in for.
What can Cisco Duo do that Clariti cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement.

Answered from the vendors’ own pages

Cisco Duo: How much does Cisco Duo cost?

Cisco Duo Free is $0/user/month (up to 10 users). Paid plans start at $3/user/month (Essentials), $6/user/month (Advantage), and $9/user/month (Premier). Billing is per-user per-month.

Source
Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

Cisco Duo: Is Cisco Duo free to try?

Yes, Duo Free offers multi-factor authentication and seamless integrations at $0/user/month for up to 10 users.

Source
Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

Cisco Duo: What is the minimum purchase for Cisco Duo?

Organizations must buy licenses in 10-user increments for under 100 users, or 25-user increments for 100 or more users. Plans are modifiable at any time.

Source
Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

Cisco Duo: What does the Advantage plan add over Essentials?

Advantage ($6/user/month) adds identity intelligence, Cisco Identity Intelligence (ISPM, ITDR), Duo Passport, session theft protection, Active Directory Defense, and risk-based authentication.

Source
Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

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