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Government · head to head

Clariti vs Google Authenticator

Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Free plan
No
Google Authenticator logo

Google Authenticator

Cybersecurity

Free TOTP two-factor authentication app that gained optional cloud sync in 2023

From
Free
Free plan
Yes

The short version

  • Only Google Authenticator has a free tier, so it costs nothing to try first.
  • Each has a real cost: Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.; Google Authenticator enabling cloud sync moves the security boundary for your 2FA codes to your Google account, so a compromised Google account can expose the same codes syncing was meant to protect.
  • They diverge on capability: Clariti covers Permitting workflows, Google Authenticator covers TOTP code generation.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Clariti and Google Authenticator actually diverge.

Attributes where Clariti and Google Authenticator differ
AttributeClaritiGoogle Authenticator
Starting priceOn requestFree
Pricing modelquoteFree, no in-app purchases
Free tierNoYes
PlatformsWeb, iOS, AndroidiOS, Android
CategoryGovernmentCybersecurity

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

Only in Google Authenticator

  • TOTP code generation
  • QR code setup
  • Optional Google account sync
  • Offline generation
  • Manual entry

What people use each for

The jobs each tool is most often brought in to do.

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot Google Authenticator
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot Google Authenticator
  • A county needing configurable workflows across permits, licensing and code enforcementnot Google Authenticator
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot Google Authenticator

Google Authenticator

  • Someone setting up two-factor authentication on a website that asks for a TOTP appnot Clariti
  • A user who wants codes to survive a lost or replaced phone via account syncnot Clariti
  • Someone who prefers a simple, free, single-purpose authenticator over a password manager's built-in onenot Clariti
  • A person migrating between phones who wants existing 2FA codes to transfer automaticallynot Clariti

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

Google Authenticator

  • Enabling cloud sync moves the security boundary for your 2FA codes to your Google account, so a compromised Google account can expose the same codes syncing was meant to protect.
  • It has no built-in backup export in a portable format, so moving away from Google Authenticator to another app usually means resetting 2FA on every individual service.
  • It lacks organisational features such as folders, search or notes that some competing authenticator apps offer for people managing many accounts.
  • There is no desktop app, so codes must be read off a phone screen when logging in from a computer.
  • If sync is off and the phone is lost without a separate backup, all codes are unrecoverable and every linked account needs its 2FA reset through account recovery.

Pricing, plan by plan

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

Google Authenticator

Free
  • FreeFree
    • Unlimited accounts and codes
    • Optional Google account cloud sync
    • No ads

Which should you pick?

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.

Choose Google Authenticator if

  • You need totp code generation.
  • You want to start without paying.
  • You work on iOS, Android.
  • You also want qr code setup.

Questions people ask

Is Clariti or Google Authenticator better?
Neither clearly leads. Clariti starts at On request and Google Authenticator at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Clariti or Google Authenticator?
Google Authenticator has a free tier; the other does not. Paid plans start at On request for Clariti and Free for Google Authenticator.
Does Clariti or Google Authenticator run on more platforms?
Clariti runs on Web, iOS, Android. Google Authenticator runs on iOS, Android.
Can I use Google Authenticator for free?
Yes. Google Authenticator has a free tier, so you can try it without paying. Clariti starts at On request.
What is Clariti best used for?
Clariti is most often used for a city already standardised on salesforce that wants permitting inside the same platform, an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled, a county needing configurable workflows across permits, licensing and code enforcement, an it department that wants to configure and report on its own permitting workflows without vendor tickets. Of those, a city already standardised on salesforce that wants permitting inside the same platform and an agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stalled are not what Google Authenticator is typically brought in for.
What can Clariti do that Google Authenticator cannot?
Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement. Google Authenticator covers TOTP code generation, QR code setup, Optional Google account sync, Offline generation.

Answered from the vendors’ own pages

Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

Google Authenticator: Does Google Authenticator cost anything?

No, it is free with no subscription or in-app purchases.

Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

Google Authenticator: Is cloud sync safe?

Google documents it as protected by your Google account security. Whether that is an acceptable trade-off versus device-only storage is debated; you can turn sync off if you prefer local-only codes.

Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

Google Authenticator: Can I export my codes to another app?

There is no official bulk export; moving to a different authenticator typically requires re-adding each account from its setup page.

Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

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