Softwr

Communication · head to head

Naver Works vs Zoom

Naver Works logo

Naver Works

Communication

Korean and Japanese business messaging with mail, drive and approval workflows in one licence

From
Free
Rated
-
Full reviewWebsite
Zoom logo

Zoom

Communication

Video conferencing that's easy, reliable, and secure

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Naver Works the integration ecosystem is small by comparison with Slack or Microsoft Teams, so any workflow that depends on a long tail of third-party apps will need custom development against the Works API.; Zoom cost creep from add-ons increases pricing from $14/user to $25+/user when including Phone and advanced features
  • They diverge on capability: Naver Works covers Messaging with LINE reach, Zoom covers HD video & audio.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Naver Works and Zoom actually diverge.

Attributes where Naver Works and Zoom differ
AttributeNaver WorksZoom
Pricing modelPer user per monthsubscription
FoundedUnknown2011

Identical on both: starting price (Free), free tier (Yes), platforms (Web, iOS, Android, Windows, macOS), user rating (Not yet rated), category (Communication).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Naver Works

  • Messaging with LINE reach
  • Business mail
  • Drive
  • Electronic approval
  • Calendar and board
  • Clova Note
  • Admin and audit

Only in Zoom

  • HD video & audio
  • Screen sharing
  • Recording & transcripts
  • Virtual backgrounds
  • Breakout rooms
  • Polling & Q&A
  • Chat
  • Whiteboard

What people use each for

The jobs each tool is most often brought in to do.

Naver Works

  • A Japanese retailer whose customer service happens over LINE and needs those conversations inside an auditable corporate systemnot Zoom
  • A Korean company that needs electronic approval workflows in the local style rather than a generic chat tool with a form bolted onnot Zoom
  • The Seoul or Tokyo office of a multinational that needs a local-language collaboration tool alongside head office Microsoft 365not Zoom
  • A small team of under 30 people that wants free business messaging with a real upgrade path rather than a message history capnot Zoom

Zoom

  • Team meetingsnot Naver Works
  • Webinarsnot Naver Works
  • Virtual eventsnot Naver Works
  • Online trainingnot Naver Works
  • Telehealthnot Naver Works

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Naver Works

  • The integration ecosystem is small by comparison with Slack or Microsoft Teams, so any workflow that depends on a long tail of third-party apps will need custom development against the Works API.
  • Documentation, support and most community knowledge are in Korean and Japanese; an English-speaking administrator will spend a lot of time in machine translation.
  • Pricing is published in Korean won and the buying experience assumes a Korean or Japanese business entity, which complicates procurement for a company incorporated elsewhere.
  • The Lite tier omits business email, so the plan that looks cheap is messaging only and the realistic entry point for most companies is Standard at more than double the price.
  • Clova Note transcription and several AI features are sold as separate line items rather than bundled, so the quoted per-user figure understates what a team using the full suite actually pays.

Zoom

  • Cost creep from add-ons increases pricing from $14/user to $25+/user when including Phone and advanced features
  • Feature set is overwhelming with complex navigation and too many options
  • Limited analytics and coaching features compared to dedicated contact center platforms
  • Call recording and admin oversight lack strict governance needed for regulated industries

Pricing, plan by plan

Naver Works

Free
  • FreeFree
    • Up to 30 members
    • 5GB shared storage
    • Limited administration and audit features
  • Lite$3000/month
    • Unlimited members
    • 10GB storage per user
    • Messaging, calendar, board and address book
  • Standard$7000/month
    • 100GB storage per user
    • Business email included
    • Fuller administration and audit controls
  • Standard Plus$11000/month
    • 1TB drive per user
    • Larger mail quota
    • Monthly billing is 13,000 KRW

Zoom

Free
  • BasicFree
    • 100 participants
    • 40-minute group meetings
    • Unlimited 1-on-1 meetings
  • Pro$14.99/month
    • 100 participants
    • 30-hour group meetings
    • Cloud recording (5GB)
  • Business$19.99/month
    • 300 participants
    • Single sign-on
    • Recording transcripts
  • Enterprise$25/month
    • 500 participants
    • Advanced admin features
    • Executive business review

Which should you pick?

Choose Naver Works if

  • You need messaging with line reach.
  • You want to start without paying.
  • You work on Web, iOS, Android, Windows, macOS.
  • You also want business mail.
Naver Works review

Choose Zoom if

  • You need hd video & audio.
  • You want to start without paying.
  • You work on Web, iOS, Android, Windows, macOS.
  • You also want screen sharing.
Zoom review

Questions people ask

Is Naver Works or Zoom better?
Neither clearly leads. Naver Works starts at Free and Zoom at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Naver Works or Zoom?
Naver Works starts at Free and Zoom at Free.
Does Naver Works or Zoom run on more platforms?
Both run on Web, iOS, Android, Windows, macOS, so platform support will not decide this one for you.
Can I use Naver Works for free?
Both have a free tier, so you can try either at no cost before committing.
What is Naver Works best used for?
Naver Works is most often used for a japanese retailer whose customer service happens over line and needs those conversations inside an auditable corporate system, a korean company that needs electronic approval workflows in the local style rather than a generic chat tool with a form bolted on, the seoul or tokyo office of a multinational that needs a local-language collaboration tool alongside head office microsoft 365, a small team of under 30 people that wants free business messaging with a real upgrade path rather than a message history cap. Of those, a japanese retailer whose customer service happens over line and needs those conversations inside an auditable corporate system and a korean company that needs electronic approval workflows in the local style rather than a generic chat tool with a form bolted on are not what Zoom is typically brought in for.
What can Naver Works do that Zoom cannot?
Naver Works covers Messaging with LINE reach, Business mail, Drive, Electronic approval. Zoom covers HD video & audio, Screen sharing, Recording & transcripts, Virtual backgrounds.

Answered from the vendors’ own pages

Naver Works: Can Naver Works really message ordinary LINE users?

Yes. External connection with consumer LINE accounts is the feature that most differentiates it, and it is the main reason it sells in Japan.

Zoom: What are Zoom's main pricing tiers?

Zoom offers a free Basic plan with 40-minute limits for group meetings, Pro at $14.16/user/month, Business at $15.58/user/month with 300 participant capacity, and Enterprise with custom pricing. Additional costs apply for Phone ($10.50/user/month), Webinars, and Rooms.

Source
Naver Works: Is Naver Works the same as LINE WORKS?

They are the same lineage under Works Mobile, marketed as Naver Works in Korea and LINE WORKS in Japan and other markets. Feature sets and pricing pages differ by region.

Zoom: What integrations does Zoom support?

Zoom integrates with Salesforce, Slack, Microsoft 365, Google Workspace, HubSpot, Zendesk, and many other business applications, though integration depth varies by partner.

Source
Naver Works: Is there a genuinely free tier?

Yes, capped at 30 members with 5GB of shared storage and reduced administration features. It does not expire.

Zoom: Can Zoom be used for webinars?

Yes, Zoom Webinars is available as a separate product starting at $66.67 per month, providing larger audience capabilities and specialized webinar features.

Source
Naver Works: Does it work for a company outside Korea and Japan?

Technically yes, but you are buying a regional product. Expect Korean or Japanese support, local billing and few connectors to Western SaaS.

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