Softwr

Government · head to head

CentralSquare vs Clariti

CentralSquare logo

CentralSquare

Government

Public Safety and Administration Software

From
$1500/month
Rated
-
Full reviewWebsite
Clariti logo

Clariti

Government

Permitting, licensing and land management for local government, built natively on Salesforce

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CentralSquare no pricing information is published on the website; Clariti salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • They diverge on capability: CentralSquare covers Computer-Aided Dispatch, Clariti covers Permitting workflows.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which CentralSquare and Clariti actually diverge.

Attributes where CentralSquare and Clariti differ
AttributeCentralSquareClariti
Starting price$1500/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Desktop, Ios, AndroidWeb, iOS, Android
Founded2018Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CentralSquare

  • Computer-Aided Dispatch
  • Records Management
  • Jail Management
  • Fire RMS
  • Community Development
  • Esri ArcGIS
  • FBI CJIS
  • NCIC

Only in Clariti

  • Permitting workflows
  • Business licensing
  • Inspections
  • Code enforcement
  • Public portal
  • Salesforce platform tooling

What people use each for

The jobs each tool is most often brought in to do.

CentralSquare

  • Citizen Servicesnot Clariti
  • Records Managementnot Clariti
  • Public Safetynot Clariti
  • Civic Engagementnot Clariti

Clariti

  • A city already standardised on Salesforce that wants permitting inside the same platformnot CentralSquare
  • An agency replacing a legacy permitting system whose vendor was acquired and whose roadmap stallednot CentralSquare
  • A county needing configurable workflows across permits, licensing and code enforcementnot CentralSquare
  • An IT department that wants to configure and report on its own permitting workflows without vendor ticketsnot CentralSquare

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CentralSquare

  • No pricing information is published on the website
  • Pricing model is not disclosed; visitors are directed to request a demo or contact sales

Clariti

  • Salesforce platform licences sit underneath the subscription and are not always visible in the initial quote, so the fully loaded cost can be materially higher than the comparison against Accela or Tyler suggests.
  • Building on Salesforce means the agency inherits Salesforce release cycles and pricing changes, neither of which Clariti controls.
  • It has far less accumulated edge case handling than the incumbents, so unusual fee schedules, historic district rules or state mandated reporting can become configuration projects.
  • Professional services dominate the first year cost, as with every permitting implementation, and agencies that budget only for licence are the ones whose projects stall.
  • The install base is smaller than Accela or Tyler, so there are fewer peer agencies to call for reference and fewer trained implementation consultants in the market.

Pricing, plan by plan

CentralSquare

$1500/month
  • Public Safety Suite$1500/month
    • CAD
    • Records Management
    • Mobile Solutions

Clariti

On request
  • Clariti$undefined/year
    • Quoted by agency size and module scope
    • Salesforce platform licences are a separate cost underneath the subscription
    • Implementation and configuration services typically exceed first year licence cost

Which should you pick?

Choose CentralSquare if

  • You need computer-aided dispatch.
  • You work on Web, Desktop, Ios, Android.
  • You also want records management.
CentralSquare review

Choose Clariti if

  • You need permitting workflows.
  • You work on Web, iOS, Android.
  • You also want business licensing.
Clariti review

Questions people ask

Is CentralSquare or Clariti better?
Neither clearly leads. CentralSquare starts at $1500/month and Clariti at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CentralSquare or Clariti?
CentralSquare starts at $1500/month and Clariti at On request.
Does CentralSquare or Clariti run on more platforms?
CentralSquare runs on Web, Desktop, Ios, Android. Clariti runs on Web, iOS, Android.
What is CentralSquare best used for?
CentralSquare is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Clariti is typically brought in for.
What can CentralSquare do that Clariti cannot?
CentralSquare covers Computer-Aided Dispatch, Records Management, Jail Management, Fire RMS. Clariti covers Permitting workflows, Business licensing, Inspections, Code enforcement.

Answered from the vendors’ own pages

CentralSquare: How much does CentralSquare cost?

CentralSquare does not publish pricing on its website. The company directs customers to request a demo or schedule a call with their sales team to discuss pricing.

Source
Clariti: Do we need Salesforce licences as well?

Yes. Clariti runs on the Salesforce platform, and those licences are a separate line item. Insist on a fully loaded quote.

CentralSquare: What is CentralSquare's pricing model?

The pricing model is not disclosed. CentralSquare appears to use a custom quote or consultation-based approach, as the website does not mention subscription plans or tier-based pricing.

Source
Clariti: How does it compare with Accela?

Accela has far deeper accumulated handling of edge cases. Clariti offers a more modern and configurable platform, at the price of Salesforce underneath.

CentralSquare: Is there a free tier or trial?

No information about free tiers or trials is available on the website.

Source
Clariti: Can we see what other agencies paid?

Yes. Permitting contracts are public records and award notices routinely list implementation and annual subscription values.

CentralSquare: How do I get a pricing quote?

Contact CentralSquare through their website to request a demo or schedule a call with their sales team.

Source
Clariti: Is it suitable for a small town?

Usually not. The platform cost and implementation effort suit mid sized and larger agencies.

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Related pages

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