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Government · head to head

CentralSquare vs NEOGOV

CentralSquare logo

CentralSquare

Government

Public Safety and Administration Software

From
$1500/month
Rated
-
Full reviewWebsite
NEOGOV logo

NEOGOV

Government

Public sector HR suite covering civil service recruiting, onboarding, training and policy management

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CentralSquare no pricing information is published on the website; NEOGOV each module is shallower than the specialist product it competes with, so agencies buying the full suite for coherence accept weaker performance management and learning than they would get separately.
  • They diverge on capability: CentralSquare covers Computer-Aided Dispatch, NEOGOV covers Civil service recruiting.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which CentralSquare and NEOGOV actually diverge.

Attributes where CentralSquare and NEOGOV differ
AttributeCentralSquareNEOGOV
Starting price$1500/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Desktop, Ios, AndroidWeb, iOS, Android
Founded2018Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CentralSquare

  • Computer-Aided Dispatch
  • Records Management
  • Jail Management
  • Fire RMS
  • Community Development
  • Esri ArcGIS
  • FBI CJIS
  • NCIC

Only in NEOGOV

  • Civil service recruiting
  • Veterans preference handling
  • GovernmentJobs.com posting
  • Onboarding workflows
  • Learning and training records
  • Policy management

What people use each for

The jobs each tool is most often brought in to do.

CentralSquare

  • Citizen Servicesnot NEOGOV
  • Records Managementnot NEOGOV
  • Public Safetynot NEOGOV
  • Civic Engagementnot NEOGOV

NEOGOV

  • A city or county HR department that must run scored examinations and ranked eligibility listsnot CentralSquare
  • A public safety agency needing policy acknowledgement records that stand up in litigationnot CentralSquare
  • An agency replacing a commercial applicant tracking system that cannot handle veterans preferencenot CentralSquare
  • A school district or university consolidating recruiting, onboarding and mandated training recordsnot CentralSquare

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CentralSquare

  • No pricing information is published on the website
  • Pricing model is not disclosed; visitors are directed to request a demo or contact sales

NEOGOV

  • Each module is shallower than the specialist product it competes with, so agencies buying the full suite for coherence accept weaker performance management and learning than they would get separately.
  • Policy management arrived through the PowerDMS acquisition rather than being built in, and the join between it and the rest of the suite still reads as two products.
  • Implementation is long and configuration heavy because the civil service rules that make the product valuable have to be encoded for your jurisdiction, and that work is billed.
  • Pricing is not published and scales with headcount, so a large agency can pay several times what a comparable one pays without knowing it unless someone reads the public contracts.
  • Private equity ownership since the Warburg Pincus investment has coincided with an acquisition led strategy, and buyers should expect further products bolted on rather than deeper integration of the existing ones.

Pricing, plan by plan

CentralSquare

$1500/month
  • Public Safety Suite$1500/month
    • CAD
    • Records Management
    • Mobile Solutions

NEOGOV

On request
  • NEOGOV Suite$undefined/year
    • Quoted per module and scaled by employee headcount
    • Implementation and data migration priced separately from the subscription
    • Available through cooperative purchasing and state term contracts

Which should you pick?

Choose CentralSquare if

  • You need computer-aided dispatch.
  • You work on Web, Desktop, Ios, Android.
  • You also want records management.
CentralSquare review

Choose NEOGOV if

  • You need civil service recruiting.
  • You work on Web, iOS, Android.
  • You also want veterans preference handling.
NEOGOV review

Questions people ask

Is CentralSquare or NEOGOV better?
Neither clearly leads. CentralSquare starts at $1500/month and NEOGOV at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CentralSquare or NEOGOV?
CentralSquare starts at $1500/month and NEOGOV at On request.
Does CentralSquare or NEOGOV run on more platforms?
CentralSquare runs on Web, Desktop, Ios, Android. NEOGOV runs on Web, iOS, Android.
What is CentralSquare best used for?
CentralSquare is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what NEOGOV is typically brought in for.
What can CentralSquare do that NEOGOV cannot?
CentralSquare covers Computer-Aided Dispatch, Records Management, Jail Management, Fire RMS. NEOGOV covers Civil service recruiting, Veterans preference handling, GovernmentJobs.com posting, Onboarding workflows.

Answered from the vendors’ own pages

CentralSquare: How much does CentralSquare cost?

CentralSquare does not publish pricing on its website. The company directs customers to request a demo or schedule a call with their sales team to discuss pricing.

Source
NEOGOV: Why not use a commercial applicant tracking system?

Because civil service rules such as ranked eligibility lists, rule of three certification and veterans preference are not expressible in commercial products, so the statutory steps end up in spreadsheets.

CentralSquare: What is CentralSquare's pricing model?

The pricing model is not disclosed. CentralSquare appears to use a custom quote or consultation-based approach, as the website does not mention subscription plans or tier-based pricing.

Source
NEOGOV: Can I find out what other agencies pay?

Yes. These are public procurements, so executed contract values appear in council agenda packets and state term contract listings. Read several before negotiating.

CentralSquare: Is there a free tier or trial?

No information about free tiers or trials is available on the website.

Source
NEOGOV: What did NEOGOV acquire?

PowerDMS, a policy management and accreditation product, in 2021, which is now sold as the policy module of the suite.

CentralSquare: How do I get a pricing quote?

Contact CentralSquare through their website to request a demo or schedule a call with their sales team.

Source
NEOGOV: Is it only for the United States?

Effectively yes. The value is in encoding US civil service and public safety requirements.

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