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Customer Success · head to head

Catalyst vs Raycast

Catalyst logo

Catalyst

Customer Success

Customer Success Platform Built by CSMs

From
$500/month
Rated
-
Full reviewWebsite
Raycast logo

Raycast

Technology

Blazingly fast, totally extendable launcher

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Raycast has a free tier, so it costs nothing to try first.
  • Each has a real cost: Catalyst pricing is custom and not published, requiring sales contact; Raycast the free plan includes 50 Raycast AI messages, 5 notes and 3 months of clipboard history
  • They diverge on capability: Catalyst covers Health scoring, Raycast covers Application launcher.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Catalyst and Raycast actually diverge.

Attributes where Catalyst and Raycast differ
AttributeCatalystRaycast
Starting price$500/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, MobileMacos
CategoryCustomer SuccessTechnology
Founded20172020

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Catalyst

  • Health scoring
  • Playbooks
  • Journey builder
  • 360 customer view
  • Revenue intelligence
  • Salesforce
  • HubSpot
  • Segment

Only in Raycast

  • Application launcher
  • File search
  • Clipboard history
  • Snippets
  • Window management
  • Calculator
  • System commands
  • Extension ecosystem

Both cover

  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Catalyst

  • Customer Successnot Raycast
  • Csm Toolsnot Raycast
  • Automationnot Raycast

Raycast

  • App launchingnot Catalyst
  • Quick calculationsnot Catalyst
  • File navigationnot Catalyst
  • Snippet expansionnot Catalyst
  • Workflow automationnot Catalyst

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Catalyst

  • Pricing is custom and not published, requiring sales contact
  • Integration complexity for organizations with non-standard tech stacks

Raycast

  • The free plan includes 50 Raycast AI messages, 5 notes and 3 months of clipboard history
  • Advanced AI models are sold only as an add-on to the paid Pro plan at a further $8 per month on top of the $10 subscription
  • Free team workspaces cap sharing at 30 snippets, 30 quicklinks and 5 commands across all extensions
  • Teams Pro is $15 per user per month, billed per seat rather than per workspace

Pricing, plan by plan

Catalyst

$500/month
  • Essential$500/month
    • Health scores
    • Automation
    • Reporting
  • Enterprise$1500/month
    • Custom integrations
    • Advanced analytics
    • Dedicated support

Raycast

Free
  • FreeFree
    • Core features: Clipboard History, Quicklinks, Calculator, Snippets, Window Management
    • Thousands of community extensions
    • 3-month clipboard history
  • Pro$10/month
    • Raycast AI with advanced models
    • Unlimited clipboard history
    • Unlimited notes
  • Pro Annual$8/month
    • Same as Pro plan
    • Annual billing saves 20% compared to monthly
  • Teams FreeFree
    • No cost per user
    • Shared extensions, snippets, and quicklinks

Which should you pick?

Choose Catalyst if

  • You need health scoring.
  • You work on Web, Mobile.
  • You also want playbooks.
Catalyst review

Choose Raycast if

  • You need application launcher.
  • You want to start without paying.
  • You work on Macos.
  • You also want file search.
Raycast review

Questions people ask

Is Catalyst or Raycast better?
Neither clearly leads. Catalyst starts at $500/month and Raycast at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Catalyst or Raycast?
Raycast has a free tier; the other does not. Paid plans start at $500/month for Catalyst and Free for Raycast.
Does Catalyst or Raycast run on more platforms?
Catalyst runs on Web, Mobile. Raycast runs on Macos.
Can I use Raycast for free?
Yes. Raycast has a free tier, so you can try it without paying. Catalyst starts at $500/month.
What is Catalyst best used for?
Catalyst is most often used for customer success, csm tools, automation. Of those, customer success and csm tools are not what Raycast is typically brought in for.
What can Catalyst do that Raycast cannot?
Catalyst covers Health scoring, Playbooks, Journey builder, 360 customer view. Raycast covers Application launcher, File search, Clipboard history, Snippets. Both handle Slack.

Answered from the vendors’ own pages

Catalyst: Is Catalyst still separate after the Totango merger?

Yes. Catalyst operates as a distinct product brand under Totango + Catalyst as of 2026, with both products running on the same roadmap. Catalyst maintains its user-friendly interface while integrating Totango's enterprise governance capabilities.

Source
Raycast: Does Raycast offer a free plan?

Yes. Raycast has a free plan with core features including clipboard history, quicklinks, calculator, snippets, window management, and access to thousands of community extensions.

Source
Catalyst: Does Catalyst integrate with Salesforce?

Yes. Catalyst features strong Salesforce integration, allowing seamless data sync and workflow automation between the customer success platform and CRM.

Source
Raycast: How much does Raycast Pro cost?

Raycast Pro costs $10 per month or $8 per month when billed annually, saving 20% with yearly subscription.

Source
Catalyst: Who should use Catalyst?

Catalyst is designed for mid-market and enterprise B2B companies that want CS-led revenue motion with an intuitive interface focused on CSM day-to-day workflows rather than IT administration.

Source
Raycast: Does Raycast offer team plans?

Yes. Teams Free tier is available at no cost per user with shared extensions and snippets. Teams Pro costs $15 per user per month with unlimited team members.

Source
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