Technology · head to head
Raycast vs SmartKarrot

SmartKarrot
Customer Success
Intelligent Customer Success Platform
- From
- $15000/year
- Rated
- -
The short version
- Only Raycast has a free tier, so it costs nothing to try first.
- Each has a real cost: Raycast the free plan includes 50 Raycast AI messages, 5 notes and 3 months of clipboard history; SmartKarrot the entry Basic plan starts at $15,000 per year and includes only 5 users
- They diverge on capability: Raycast covers Application launcher, SmartKarrot covers Customer 360.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Raycast and SmartKarrot actually diverge.
| Attribute | Raycast | SmartKarrot |
|---|---|---|
| Starting price | Free | $15000/year |
| Pricing model | freemium | subscription |
| Free tier | Yes | No |
| Platforms | Macos | Web |
| Category | Technology | Customer Success |
| Founded | 2020 | 2018 |
Identical on both: user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Raycast
- Application launcher
- File search
- Clipboard history
- Snippets
- Window management
- Calculator
- System commands
- Extension ecosystem
Only in SmartKarrot
- Customer 360
- Health monitoring
- Playbook automation
- Success planning
- Touchpoints tracking
- Salesforce
- HubSpot
- Intercom
Both cover
- Slack
What people use each for
The jobs each tool is most often brought in to do.
Raycast
- App launchingnot SmartKarrot
- Quick calculationsnot SmartKarrot
- File navigationnot SmartKarrot
- Snippet expansionnot SmartKarrot
- Workflow automationnot SmartKarrot
SmartKarrot
- Tracking customer onboarding phases and account health for a SaaS businessnot Raycast
- Segmenting accounts and users to target customer success playsnot Raycast
- Reporting on customer success outcomes with embedded BI dashboardsnot Raycast
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Raycast
- The free plan includes 50 Raycast AI messages, 5 notes and 3 months of clipboard history
- Advanced AI models are sold only as an add-on to the paid Pro plan at a further $8 per month on top of the $10 subscription
- Free team workspaces cap sharing at 30 snippets, 30 quicklinks and 5 commands across all extensions
- Teams Pro is $15 per user per month, billed per seat rather than per workspace
SmartKarrot
- The entry Basic plan starts at $15,000 per year and includes only 5 users
- All plans are billed annually with no monthly option
- Basic includes only 2 third party integrations, Growth 3 and Pro 4
- Usage tracking is limited to 1 SaaS product on Growth and 3 on Pro
- Growth, Pro and Enterprise plans are all Contact Sales with no published price
- Basic support is email-based only, with a dedicated CSM starting at Growth
- SmartKonversation call intelligence is a paid add-on rather than an included feature on Basic, Growth or Pro
- SmartOps advanced AI trends is an add-on available only on the Enterprise plan
- Additional Lite users are billed at $10 per user per month on top of the plan fee
Pricing, plan by plan
Raycast
Free- FreeFree
- Core features: Clipboard History, Quicklinks, Calculator, Snippets, Window Management
- Thousands of community extensions
- 3-month clipboard history
- Pro$10/month
- Raycast AI with advanced models
- Unlimited clipboard history
- Unlimited notes
- Pro Annual$8/month
- Same as Pro plan
- Annual billing saves 20% compared to monthly
- Teams FreeFree
- No cost per user
- Shared extensions, snippets, and quicklinks
SmartKarrot
$15000/year- Basic$15000/year
- 5 included users
- CRM functionality
- Email and calendar integration
- Growth$null/year
- 10 included users
- All Basic features
- 1 SaaS product tracking
- Pro$null/year
- 25 included users
- All Growth features
- 3 SaaS products
- Enterprise$null/year
- Custom user count
- Unlimited customization
- 3+ SaaS products
Which should you pick?
Choose Raycast if
- You need application launcher.
- You want to start without paying.
- You work on Macos.
- You also want file search.
Questions people ask
- Is Raycast or SmartKarrot better?
- Neither clearly leads. Raycast starts at Free and SmartKarrot at $15000/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Raycast or SmartKarrot?
- Raycast has a free tier; the other does not. Paid plans start at Free for Raycast and $15000/year for SmartKarrot.
- Does Raycast or SmartKarrot run on more platforms?
- Raycast runs on Macos. SmartKarrot runs on Web.
- Can I use Raycast for free?
- Yes. Raycast has a free tier, so you can try it without paying. SmartKarrot starts at $15000/year.
- What is Raycast best used for?
- Raycast is most often used for app launching, quick calculations, file navigation, snippet expansion. Of those, app launching and quick calculations are not what SmartKarrot is typically brought in for.
- What can Raycast do that SmartKarrot cannot?
- Raycast covers Application launcher, File search, Clipboard history, Snippets. SmartKarrot covers Customer 360, Health monitoring, Playbook automation, Success planning. Both handle Slack.
Answered from the vendors’ own pages
Raycast: Does Raycast offer a free plan?
Yes. Raycast has a free plan with core features including clipboard history, quicklinks, calculator, snippets, window management, and access to thousands of community extensions.
SourceSmartKarrot: How much does SmartKarrot cost?
SmartKarrot's Basic plan costs $15,000 per year for 5 included users with CRM, email and calendar integration, and 2 third-party integrations. Growth and Pro plans require contacting sales for pricing. Enterprise plans are customized based on organizational requirements.
SourceRaycast: How much does Raycast Pro cost?
Raycast Pro costs $10 per month or $8 per month when billed annually, saving 20% with yearly subscription.
SourceSmartKarrot: What support is included in SmartKarrot plans?
The Basic plan includes email-based support only. Growth and Pro plans include a dedicated customer success manager. Enterprise plans offer premium support tier with customized support levels.
SourceRaycast: Does Raycast offer team plans?
Yes. Teams Free tier is available at no cost per user with shared extensions and snippets. Teams Pro costs $15 per user per month with unlimited team members.
SourceSmartKarrot: What are SmartKarrot's add-on services?
SmartKarrot offers optional enhancements including SmartKonversation (call intelligence), SmartOps (AI-powered trend analysis), and embedded business intelligence for reporting. These add-ons are available across plan tiers.
SourceRelated pages
More on SmartKarrot
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