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Software · head to head

CareStack vs Epic MyChart

CareStack logo

CareStack

Software

All-in-One Cloud Dental Software

From
$829/month per location
Rated
-
E

Epic MyChart

Software

Patient portal for accessing health records and communicating with providers

From
On request
Rated
-

The short version

  • Each has a real cost: CareStack essentials plan starting price $829/month is per location, not per user; Epic MyChart myChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.
  • They diverge on capability: CareStack covers Cloud-based platform, Epic MyChart covers View Medical Records.

Where they differ

Only the attributes on which CareStack and Epic MyChart actually diverge.

Attributes where CareStack and Epic MyChart differ
AttributeCareStackEpic MyChart
Starting price$829/month per locationOn request
Pricing modelsubscriptionquote
PlatformsWeb, Ios, AndroidWeb, Mobile
Founded20151979

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CareStack

  • Cloud-based platform
  • Patient scheduling
  • Clinical charting
  • Revenue cycle management
  • Patient communication
  • Online booking
  • Insurance verification
  • Business intelligence

Only in Epic MyChart

  • View Medical Records
  • Secure Messaging
  • Appointment Scheduling
  • Prescription Management
  • Bill Pay
  • Medical History
  • Epic EHR
  • Lab Systems

Both cover

  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

CareStack

  • Dental practice management and patient schedulingnot Epic MyChart
  • Multi-specialty charting and digital imagingnot Epic MyChart
  • Insurance eligibility verification and claims managementnot Epic MyChart
  • AI-powered clinical notes and diagnosis assistancenot Epic MyChart

Epic MyChart

  • Patient Carenot CareStack
  • Medical Recordsnot CareStack
  • Practice Managementnot CareStack
  • Telehealthnot CareStack

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CareStack

  • Essentials plan starting price $829/month is per location, not per user
  • Intelligence plan adds $470/month minimum to base Essentials cost
  • Pricing based on number of locations, chairs, and providers (not per-user)
  • Core charting and imaging capabilities limited to base Essentials plan
  • AI-powered clinical features require Intelligence plan upgrade

Epic MyChart

  • MyChart is not a direct-to-consumer product; Epic markets it as a tool that healthcare organizations license and configure to engage their own patients, so access depends entirely on a patient's provider having deployed Epic.

Pricing, plan by plan

CareStack

$829/month per location

No published plan breakdown. See the CareStack review.

Epic MyChart

On request

No published plan breakdown. See the Epic MyChart review.

Which should you pick?

Choose CareStack if

  • You need cloud-based platform.
  • You work on Web, Ios, Android.
  • You also want patient scheduling.

Choose Epic MyChart if

  • You need view medical records.
  • You work on Web, Mobile.
  • You also want secure messaging.

Questions people ask

Is CareStack or Epic MyChart better?
Neither clearly leads. CareStack starts at $829/month per location and Epic MyChart at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CareStack or Epic MyChart?
CareStack starts at $829/month per location and Epic MyChart at On request.
Does CareStack or Epic MyChart run on more platforms?
CareStack runs on Web, Ios, Android. Epic MyChart runs on Web, Mobile.
What is CareStack best used for?
CareStack is most often used for dental practice management and patient scheduling, multi-specialty charting and digital imaging, insurance eligibility verification and claims management, ai-powered clinical notes and diagnosis assistance. Of those, dental practice management and patient scheduling and multi-specialty charting and digital imaging are not what Epic MyChart is typically brought in for.
What can CareStack do that Epic MyChart cannot?
CareStack covers Cloud-based platform, Patient scheduling, Clinical charting, Revenue cycle management. Epic MyChart covers View Medical Records, Secure Messaging, Appointment Scheduling, Prescription Management. Both handle Cloud deployment, Web support.

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