Softwr

Technology · head to head

Canny vs Notion

Canny logo

Canny

Technology

Capture, organize, and analyze product feedback

From
Free
Rated
-
Full reviewWebsite
Notion logo

Notion

Technology

All-in-one workspace for notes, tasks, wikis, and databases

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Canny tracked user pricing model causes costs to balloon as product grows and engagement increases, creating perverse incentive where more successful feedback gathering means higher costs; Notion free plan limited to 1,000 blocks for 2+ member workspaces, restricting team usage
  • They diverge on capability: Canny covers Feedback boards, Notion covers Rich text editing with blocks.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Canny and Notion actually diverge.

Attributes where Canny and Notion differ
AttributeCannyNotion
Pricing modelsubscriptionUnknown
PlatformsWeb, Claude AI (MCP)Web, iOS, Android
Founded20152016

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Technology).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Canny

  • Feedback boards
  • Voting system
  • Roadmap planning
  • Changelog
  • User segmentation
  • Status updates
  • Admin moderation
  • Analytics

Only in Notion

  • Rich text editing with blocks
  • Customizable databases
  • Kanban boards and calendars
  • Real-time collaboration
  • Template library
  • File attachments
  • Web clipper
  • API access

Both cover

  • Slack
  • GitHub
  • Zapier
  • SOC2
  • GDPR
  • 2FA

What people use each for

The jobs each tool is most often brought in to do.

Canny

  • Feature request managementnot Notion
  • Product roadmappingnot Notion
  • Customer feedback collectionnot Notion
  • Changelog communicationnot Notion
  • User engagementnot Notion

Notion

  • Project managementnot Canny
  • Knowledge base creationnot Canny
  • Note-taking and documentationnot Canny
  • Team collaborationnot Canny
  • Content planningnot Canny

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Canny

  • Tracked user pricing model causes costs to balloon as product grows and engagement increases, creating perverse incentive where more successful feedback gathering means higher costs
  • Limited integrations on Core plan; must upgrade to Pro to connect with Jira and Linear
  • Lacks built-in analytics for identifying themes and patterns across hundreds of feedback requests without manual tagging
  • Customizations limited for public-facing interfaces regarding branding and information presentation
  • Autopilot AI cannot be linked to product knowledge bases to better understand products and improve function
  • Slow response times reported by users, affecting feedback management efficiency
  • Limited custom user fields and manual data updates require API access

Notion

  • Free plan limited to 1,000 blocks for 2+ member workspaces, restricting team usage
  • Free tier only includes trial AI capabilities; full Notion AI requires paid plan
  • Page history limited to 7 days on free plan
  • Per-member pricing increases costs for teams compared to flat-rate competitors
  • Limited automation capabilities compared to dedicated workflow platforms

Pricing, plan by plan

Canny

Free
  • FreeFree
    • Up to 100 tracked users
    • Unlimited feedback
    • 1 board
  • Starter$400/month
    • 1,000 tracked users
    • Unlimited boards
    • Private boards
  • Growth$900/month
    • 5,000 tracked users
    • API access
    • SSO
  • Business$undefined/month
    • Unlimited tracked users
    • White label
    • SLA

Notion

Free
  • FreeFree
    • 1000 block limit (2+ members)
    • 7-day page history
    • 5MB file upload cap
  • Plus$10/month
    • Unlimited blocks
    • 30-day page history
    • Unlimited file uploads
  • Business$20/month
    • All Plus features
    • Notion Agent
    • AI Meeting Notes
  • Enterprise$undefined/custom
    • All Business features
    • Advanced controls
    • Audit logs

Which should you pick?

Choose Canny if

  • You need feedback boards.
  • You want to start without paying.
  • You work on Web, Claude AI (MCP).
  • You also want voting system.
Canny review

Choose Notion if

  • You need rich text editing with blocks.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want customizable databases.
Notion review

Questions people ask

Is Canny or Notion better?
Neither clearly leads. Canny starts at Free and Notion at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Canny or Notion?
Canny starts at Free and Notion at Free.
Does Canny or Notion run on more platforms?
Canny runs on Web, Claude AI (MCP). Notion runs on Web, iOS, Android.
Can I use Canny for free?
Both have a free tier, so you can try either at no cost before committing.
What is Canny best used for?
Canny is most often used for feature request management, product roadmapping, customer feedback collection, changelog communication. Of those, feature request management and product roadmapping are not what Notion is typically brought in for.
What can Canny do that Notion cannot?
Canny covers Feedback boards, Voting system, Roadmap planning, Changelog. Notion covers Rich text editing with blocks, Customizable databases, Kanban boards and calendars, Real-time collaboration. Both handle Slack, GitHub, Zapier, SOC2.

Answered from the vendors’ own pages

Canny: Does Canny offer a free plan?

Yes. Canny offers a free plan that allows collecting up to 100 feedback ideas. Free users get basic features without roadmap, changelog, or integrations.

Source
Notion: What features are included in the free Notion plan?

The free plan ($0/member/month) includes trial AI capabilities, basic forms and sites, Notion Calendar access, unlimited databases, up to 10 external guests, and 7-day page history.

Source
Canny: How is Canny priced?

Canny pricing scales based on tracked users. Core starts at $19/month (100 users, annual), Pro starts at $79/month (100 users, annual). Prices increase as tracked users grow.

Source
Notion: What is the difference between Plus and Business plans?

Plus ($10/member/month) adds custom forms, unlimited file uploads, and 30-day history. Business ($20/member/month) adds Notion Agent for autonomous tasks, AI Meeting Notes, and advanced security features.

Source
Canny: What is a tracked user in Canny?

A tracked user is anyone who posts, votes, or comments on your Canny board or embedded widget. Each unique end user counts once and the count accumulates.

Source
Notion: How does Notion calculate billing when team members join mid-month?

New members added mid-month incur prorated charges for the current billing period and are included in future billings.

Source
Canny: What is Canny Autopilot?

Canny Autopilot is an AI feature that automatically captures feature requests from communication tools like Gong, Intercom, Slack, and Zendesk. It prioritizes requests by revenue impact.

Source
Notion: What is the refund policy for Notion subscriptions?

New users receive a full refund within 3 days for monthly plans or 30 days for annual plans. EU/UK customers get a 14-day refund window per regional policy.

Source
Canny: Does Canny have a public roadmap feature?

Yes. Canny provides a public roadmap where customers can see what is planned, building, and shipped. Customers can vote on features and watch their feedback progress.

Source
Notion: What happens if a payment fails on my Notion account?

Failed payments are retried up to 8 times before the account automatically downgrades to the free plan.

Source
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