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Technology · head to head

Canny vs RescueTime

Canny logo

Canny

Technology

Capture, organize, and analyze product feedback

From
Free
Rated
-
Full reviewWebsite
RescueTime logo

RescueTime

Technology

Take back control of your time

From
$12/month
Rated
-
Full reviewWebsite

The short version

  • Only Canny has a free tier, so it costs nothing to try first.
  • Each has a real cost: Canny tracked user pricing model causes costs to balloon as product grows and engagement increases, creating perverse incentive where more successful feedback gathering means higher costs; RescueTime no free tier since 2023, making it costly for individual experimentation
  • They diverge on capability: Canny covers Feedback boards, RescueTime covers Automatic time tracking.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Canny and RescueTime actually diverge.

Attributes where Canny and RescueTime differ
AttributeCannyRescueTime
Starting priceFree$12/month
Pricing modelsubscriptionUnknown
Free tierYesNo
PlatformsWeb, Claude AI (MCP)Windows, macOS, Android, Web
Founded20152006

Identical on both: user rating (Not yet rated), category (Technology).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Canny

  • Feedback boards
  • Voting system
  • Roadmap planning
  • Changelog
  • User segmentation
  • Status updates
  • Admin moderation
  • Analytics

Only in RescueTime

  • Automatic time tracking
  • Productivity scoring
  • Detailed categorization
  • FocusTime blocking
  • Goal setting
  • Alerts & notifications
  • Offline time entry
  • API access

Both cover

  • Slack
  • Zapier
  • SSL

What people use each for

The jobs each tool is most often brought in to do.

Canny

  • Feature request managementnot RescueTime
  • Product roadmappingnot RescueTime
  • Customer feedback collectionnot RescueTime
  • Changelog communicationnot RescueTime
  • User engagementnot RescueTime

RescueTime

  • Personal productivity trackingnot Canny
  • Time auditnot Canny
  • Focus improvementnot Canny
  • Work-life balancenot Canny
  • Team productivity analysisnot Canny

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Canny

  • Tracked user pricing model causes costs to balloon as product grows and engagement increases, creating perverse incentive where more successful feedback gathering means higher costs
  • Limited integrations on Core plan; must upgrade to Pro to connect with Jira and Linear
  • Lacks built-in analytics for identifying themes and patterns across hundreds of feedback requests without manual tagging
  • Customizations limited for public-facing interfaces regarding branding and information presentation
  • Autopilot AI cannot be linked to product knowledge bases to better understand products and improve function
  • Slow response times reported by users, affecting feedback management efficiency
  • Limited custom user fields and manual data updates require API access

RescueTime

  • No free tier since 2023, making it costly for individual experimentation
  • Limited iOS support compared to competitors that offer full mobile app access
  • Requires integration via categories and rules rather than direct app detection on some platforms

Pricing, plan by plan

Canny

Free
  • FreeFree
    • Up to 100 tracked users
    • Unlimited feedback
    • 1 board
  • Starter$400/month
    • 1,000 tracked users
    • Unlimited boards
    • Private boards
  • Growth$900/month
    • 5,000 tracked users
    • API access
    • SSO
  • Business$undefined/month
    • Unlimited tracked users
    • White label
    • SLA

RescueTime

$12/month
  • Standard$12/month
    • Automatic time tracking
    • Focus Time
    • Idle time monitoring
  • Team$6/month
    • All Standard features
    • Team analytics
    • Cross-device tracking

Which should you pick?

Choose Canny if

  • You need feedback boards.
  • You want to start without paying.
  • You work on Web, Claude AI (MCP).
  • You also want voting system.
Canny review

Choose RescueTime if

  • You need automatic time tracking.
  • You work on Windows, macOS, Android, Web.
  • You also want productivity scoring.
RescueTime review

Questions people ask

Is Canny or RescueTime better?
Neither clearly leads. Canny starts at Free and RescueTime at $12/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Canny or RescueTime?
Canny has a free tier; the other does not. Paid plans start at Free for Canny and $12/month for RescueTime.
Does Canny or RescueTime run on more platforms?
Canny runs on Web, Claude AI (MCP). RescueTime runs on Windows, macOS, Android, Web.
Can I use Canny for free?
Yes. Canny has a free tier, so you can try it without paying. RescueTime starts at $12/month.
What is Canny best used for?
Canny is most often used for feature request management, product roadmapping, customer feedback collection, changelog communication. Of those, feature request management and product roadmapping are not what RescueTime is typically brought in for.
What can Canny do that RescueTime cannot?
Canny covers Feedback boards, Voting system, Roadmap planning, Changelog. RescueTime covers Automatic time tracking, Productivity scoring, Detailed categorization, FocusTime blocking. Both handle Slack, Zapier, SSL.

Answered from the vendors’ own pages

Canny: Does Canny offer a free plan?

Yes. Canny offers a free plan that allows collecting up to 100 feedback ideas. Free users get basic features without roadmap, changelog, or integrations.

Source
RescueTime: Does RescueTime still have a free tier?

No. RescueTime discontinued its free tier in 2023. The service now requires a paid subscription starting at $12 per month or $78 per year.

Source
Canny: How is Canny priced?

Canny pricing scales based on tracked users. Core starts at $19/month (100 users, annual), Pro starts at $79/month (100 users, annual). Prices increase as tracked users grow.

Source
RescueTime: What platforms does RescueTime support?

RescueTime supports Windows, macOS, Android, and web. iOS support is limited to passive features like calendar sync and mobile summary emails.

Source
Canny: What is a tracked user in Canny?

A tracked user is anyone who posts, votes, or comments on your Canny board or embedded widget. Each unique end user counts once and the count accumulates.

Source
RescueTime: What are the key productivity features in RescueTime?

RescueTime offers automatic time tracking, Focus Time for blocking distractions, idle time monitoring, goal-setting with reminders, and in 2026 adds AI-Based Focus Sessions with real-time alerts to detect poor focus patterns.

Source
Canny: What is Canny Autopilot?

Canny Autopilot is an AI feature that automatically captures feature requests from communication tools like Gong, Intercom, Slack, and Zendesk. It prioritizes requests by revenue impact.

Source
RescueTime: Is there a team plan for RescueTime?

Yes. The team plan costs $6 per user per month when billed annually, with a minimum of 3 users required.

Source
Canny: Does Canny have a public roadmap feature?

Yes. Canny provides a public roadmap where customers can see what is planned, building, and shipped. Customers can vote on features and watch their feedback progress.

Source
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