Is Boulevard or Chatwoot better?

Neither clearly leads. Boulevard starts at $175/month and Chatwoot at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Boulevard or Chatwoot?

Chatwoot has a free tier; the other does not. Paid plans start at $175/month for Boulevard and Free for Chatwoot.

Does Boulevard or Chatwoot run on more platforms?

Boulevard runs on Web, Ios, Android, Api. Chatwoot runs on Web, Cloud, Self-hosted.

Can I use Chatwoot for free?

Yes. Chatwoot has a free tier, so you can try it without paying. Boulevard starts at $175/month.

What is Boulevard best used for?

Boulevard is most often used for appointment booking and client management for salons, spas and medspas, running point of sale and card payments alongside scheduling, automated client messaging, intake forms and marketing campaigns. Of those, appointment booking and client management for salons, spas and medspas and running point of sale and card payments alongside scheduling are not what Chatwoot is typically brought in for.

What can Boulevard do that Chatwoot cannot?

Boulevard covers Intelligent scheduling, Client profiles, Point of sale, Inventory management. Chatwoot covers Live chat, Email inbox, Social channels, Knowledge base. Both handle Web support.

Scheduling & Booking · head to head

Boulevard vs Chatwoot

Boulevard

Scheduling & Booking

Client experience platform for salons

From: $175/month
Rated: -

Full review Website

Chatwoot

Customer Support

Open-source customer engagement platform

From: Free
Rated: -

Full review Website

The short version

Only Chatwoot has a free tier, so it costs nothing to try first.
Each has a real cost: Boulevard pricing is charged per location, so a multi site business pays the full plan fee for each site; Chatwoot free plan limited to 2 agents and 500 conversations per month
They diverge on capability: Boulevard covers Intelligent scheduling, Chatwoot covers Live chat.

Where they differ

Only the attributes on which Boulevard and Chatwoot actually diverge.

Attributes where Boulevard and Chatwoot differ
Attribute	Boulevard	Chatwoot
Starting price	$175/month	Free
Pricing model	subscription	Unknown
Free tier	No	Yes
Platforms	Web, Ios, Android, Api	Web, Cloud, Self-hosted
Category	Scheduling & Booking	Customer Support
Founded	2016	2017

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Boulevard

Intelligent scheduling
Client profiles
Point of sale
Inventory management
Staff management
Gift cards & packages
Two-way messaging
Business analytics

Only in Chatwoot

Live chat
Email inbox
Social channels
Knowledge base
Chatbots
Reports
Slack
WhatsApp

Both cover

Web support

What people use each for

The jobs each tool is most often brought in to do.

Boulevard

Appointment booking and client management for salons, spas and medspasnot Chatwoot
Running point of sale and card payments alongside schedulingnot Chatwoot
Automated client messaging, intake forms and marketing campaignsnot Chatwoot

Chatwoot

Self-hosted supportnot Boulevard
Privacy-first chatnot Boulevard
Multi-channel supportnot Boulevard

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Boulevard

Pricing is charged per location, so a multi site business pays the full plan fee for each site
The Essentials plan caps the business at 5 professionals; unlimited professionals require the Premier plan
Text and email allowances are metered per plan, with email blasts charged at $0.01 each beyond the plan allocation
Forms cost from $65 per month per location unless you are on the top Prestige plan
QuickBooks integration is an add on at $45 per month per location
ePrescribe is $45 per prescriber on top of the plan
Enterprise pricing is by consultation with no published rate

Chatwoot

Free plan limited to 2 agents and 500 conversations per month
Self-hosted option requires managing infrastructure, updates, and external messaging costs
Smaller ecosystem and community compared to Zendesk or Intercom
AI features require credit consumption and additional configuration

Pricing, plan by plan

Boulevard

$175/month

Essential$175/month
- Appointment booking
- Client management
- Point of sale
Premier$325/month
- Everything in Essential
- Advanced booking
- Marketing tools
Prestige$undefined/month
- Everything in Premier
- Multi-location
- API access

Chatwoot

Free

HackerFree
- 2 agents
- 500 conversations per month
- 1 live chat channel
Startups$19/month
- Unlimited agents
- Unlimited conversations

Which should you pick?

Choose Boulevard if

You need intelligent scheduling.
You work on Web, Ios, Android, Api.
You also want client profiles.

Boulevard review

Choose Chatwoot if

You need live chat.
You want to start without paying.
You work on Web, Cloud, Self-hosted.
You also want email inbox.

Chatwoot review

Questions people ask

Is Boulevard or Chatwoot better?: Neither clearly leads. Boulevard starts at $175/month and Chatwoot at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Boulevard or Chatwoot?: Chatwoot has a free tier; the other does not. Paid plans start at $175/month for Boulevard and Free for Chatwoot.
Does Boulevard or Chatwoot run on more platforms?: Boulevard runs on Web, Ios, Android, Api. Chatwoot runs on Web, Cloud, Self-hosted.
Can I use Chatwoot for free?: Yes. Chatwoot has a free tier, so you can try it without paying. Boulevard starts at $175/month.
What is Boulevard best used for?: Boulevard is most often used for appointment booking and client management for salons, spas and medspas, running point of sale and card payments alongside scheduling, automated client messaging, intake forms and marketing campaigns. Of those, appointment booking and client management for salons, spas and medspas and running point of sale and card payments alongside scheduling are not what Chatwoot is typically brought in for.
What can Boulevard do that Chatwoot cannot?: Boulevard covers Intelligent scheduling, Client profiles, Point of sale, Inventory management. Chatwoot covers Live chat, Email inbox, Social channels, Knowledge base. Both handle Web support.

Answered from the vendors’ own pages

Chatwoot: Does Chatwoot offer a self-hosted option?

Yes. Chatwoot provides both cloud-hosted and self-hosted versions. Self-hosting is free with the open-source version, though you handle infrastructure, maintenance, and external messaging costs.

Source

Chatwoot: What communication channels does Chatwoot support?

Chatwoot supports email, live chat, WhatsApp, Facebook, Twitter, Instagram, and other social media channels consolidated into a single inbox.

Source

Chatwoot: Is there a free plan for Chatwoot?

Yes. Chatwoot offers a free Hacker plan supporting up to 2 agents, 500 conversations per month, and one live chat channel.

Source

Chatwoot: What AI features does Chatwoot include?

Chatwoot includes Captain AI agent for automated responses, Copilot for smart reply suggestions, and live translation features.

Source

Boulevard vs Chatwoot

Boulevard

Chatwoot

The short version

Where they differ

What each one covers

Only in Boulevard

Only in Chatwoot

Both cover

What people use each for

Boulevard

Chatwoot

Where each one falls short

Boulevard

Chatwoot

Pricing, plan by plan

Boulevard

Chatwoot

Which should you pick?

Choose Boulevard if

Choose Chatwoot if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Boulevard

More on Chatwoot

Keep looking

Other head to heads