Software · head to head
Capsule CRM vs GlossGenius
The short version
- Only Capsule CRM has a free tier, so it costs nothing to try first.
- Each has a real cost: Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline; GlossGenius card payments are charged at a flat 2.6 percent, and instant payouts cost a further 1.8 percent
Where they differ
Only the attributes on which Capsule CRM and GlossGenius actually diverge.
| Attribute | Capsule CRM | GlossGenius |
|---|---|---|
| Starting price | Free | $24/month |
| Pricing model | freemium | subscription |
| Free tier | Yes | No |
| Platforms | Web | Web, Ios, Android |
| Founded | Unknown | 2016 |
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Capsule CRM
Nothing recorded that GlossGenius does not also cover.
Only in GlossGenius
- Custom booking pages
- Payment processing
- Client management
- Automated reminders
- Marketing tools
- Website builder
- Reports & insights
- Gift cards
What people use each for
The jobs each tool is most often brought in to do.
Capsule CRM
No use cases recorded yet. See the Capsule CRM review.
GlossGenius
- Appointment booking and calendar management for salonsnot Capsule CRM
- Card payments and tipping at the chairnot Capsule CRM
- Client records, forms and waiversnot Capsule CRM
- Memberships and prepaid packagesnot Capsule CRM
- Medspa charting and photo markup on the clinical plansnot Capsule CRM
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Capsule CRM
- Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
- Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
- Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
- Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price
GlossGenius
- Card payments are charged at a flat 2.6 percent, and instant payouts cost a further 1.8 percent
- Forms and waivers, waitlists and Google booking need the Gold plan at $56 a month
- Team analytics, custom commissions and unlimited team members require Platinum at $168 a month
- The medspa plans start where the beauty Platinum plan does, at $168 a month, rising to $298 for the full clinical suite
- Payroll is a separate add-on at $40 a month plus $6 per staff member
Pricing, plan by plan
Capsule CRM
FreeNo published plan breakdown. See the Capsule CRM review.
GlossGenius
$24/month- Standard$24/month
- Custom booking site
- Unlimited appointments
- Client management
- Gold$48/month
- Everything in Standard
- Marketing suite
- Advanced analytics
Which should you pick?
Choose GlossGenius if
- You need custom booking pages.
- You work on Web, Ios, Android.
- You also want payment processing.
Questions people ask
- Is Capsule CRM or GlossGenius better?
- Neither clearly leads. Capsule CRM starts at Free and GlossGenius at $24/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Capsule CRM or GlossGenius?
- Capsule CRM has a free tier; the other does not. Paid plans start at Free for Capsule CRM and $24/month for GlossGenius.
- Does Capsule CRM or GlossGenius run on more platforms?
- Capsule CRM runs on Web. GlossGenius runs on Web, Ios, Android.
- Can I use Capsule CRM for free?
- Yes. Capsule CRM has a free tier, so you can try it without paying. GlossGenius starts at $24/month.
- What can Capsule CRM do that GlossGenius cannot?
- GlossGenius covers Custom booking pages, Payment processing, Client management, Automated reminders.
Related pages
More on Capsule CRM
More on GlossGenius
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