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Software · head to head

Capsule CRM vs GlossGenius

Capsule CRM logo

Capsule CRM

Software

The customer relationship management CRM

From
Free
Rated
-
GlossGenius logo

GlossGenius

Software

Beautiful booking for beauty pros

From
$24/month
Rated
-

The short version

  • Only Capsule CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline; GlossGenius card payments are charged at a flat 2.6 percent, and instant payouts cost a further 1.8 percent

Where they differ

Only the attributes on which Capsule CRM and GlossGenius actually diverge.

Attributes where Capsule CRM and GlossGenius differ
AttributeCapsule CRMGlossGenius
Starting priceFree$24/month
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWebWeb, Ios, Android
FoundedUnknown2016

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule CRM

Nothing recorded that GlossGenius does not also cover.

Only in GlossGenius

  • Custom booking pages
  • Payment processing
  • Client management
  • Automated reminders
  • Marketing tools
  • Website builder
  • Reports & insights
  • Gift cards

What people use each for

The jobs each tool is most often brought in to do.

Capsule CRM

No use cases recorded yet. See the Capsule CRM review.

GlossGenius

  • Appointment booking and calendar management for salonsnot Capsule CRM
  • Card payments and tipping at the chairnot Capsule CRM
  • Client records, forms and waiversnot Capsule CRM
  • Memberships and prepaid packagesnot Capsule CRM
  • Medspa charting and photo markup on the clinical plansnot Capsule CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule CRM

  • Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
  • Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
  • Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
  • Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price

GlossGenius

  • Card payments are charged at a flat 2.6 percent, and instant payouts cost a further 1.8 percent
  • Forms and waivers, waitlists and Google booking need the Gold plan at $56 a month
  • Team analytics, custom commissions and unlimited team members require Platinum at $168 a month
  • The medspa plans start where the beauty Platinum plan does, at $168 a month, rising to $298 for the full clinical suite
  • Payroll is a separate add-on at $40 a month plus $6 per staff member

Pricing, plan by plan

Capsule CRM

Free

No published plan breakdown. See the Capsule CRM review.

GlossGenius

$24/month
  • Standard$24/month
    • Custom booking site
    • Unlimited appointments
    • Client management
  • Gold$48/month
    • Everything in Standard
    • Marketing suite
    • Advanced analytics

Which should you pick?

Choose Capsule CRM if

  • You want to start without paying.

Choose GlossGenius if

  • You need custom booking pages.
  • You work on Web, Ios, Android.
  • You also want payment processing.

Questions people ask

Is Capsule CRM or GlossGenius better?
Neither clearly leads. Capsule CRM starts at Free and GlossGenius at $24/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule CRM or GlossGenius?
Capsule CRM has a free tier; the other does not. Paid plans start at Free for Capsule CRM and $24/month for GlossGenius.
Does Capsule CRM or GlossGenius run on more platforms?
Capsule CRM runs on Web. GlossGenius runs on Web, Ios, Android.
Can I use Capsule CRM for free?
Yes. Capsule CRM has a free tier, so you can try it without paying. GlossGenius starts at $24/month.
What can Capsule CRM do that GlossGenius cannot?
GlossGenius covers Custom booking pages, Payment processing, Client management, Automated reminders.

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