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Software · head to head

Capsule vs GlossGenius

Capsule logo

Capsule

Software

Visual CRM for small teams

From
$19/month
Rated
-
Full reviewWebsite
GlossGenius logo

GlossGenius

Software

Beautiful booking for beauty pros

From
$24/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline; GlossGenius card payments are charged at a flat 2.6 percent, and instant payouts cost a further 1.8 percent
  • They diverge on capability: Capsule covers Contact management, GlossGenius covers Custom booking pages.

Where they differ

Only the attributes on which Capsule and GlossGenius actually diverge.

Attributes where Capsule and GlossGenius differ
AttributeCapsuleGlossGenius
Starting price$19/month$24/month
Founded20082016

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule

  • Contact management
  • Deal tracking
  • Task management
  • Email sync
  • Activity timeline
  • Slack
  • Zapier
  • Google Apps

Only in GlossGenius

  • Custom booking pages
  • Payment processing
  • Client management
  • Automated reminders
  • Marketing tools
  • Website builder
  • Reports & insights
  • Gift cards

Both cover

  • Cloud deployment
  • Web support
  • Ios support
  • Android support
  • English language support

What people use each for

The jobs each tool is most often brought in to do.

Capsule

  • Simple contact and pipeline CRM for a small teamnot GlossGenius
  • Tracking deals and follow-up tasksnot GlossGenius
  • Linking emails and notes to contact recordsnot GlossGenius
  • Multiple sales pipelines on the paid tiersnot GlossGenius

GlossGenius

  • Appointment booking and calendar management for salonsnot Capsule
  • Card payments and tipping at the chairnot Capsule
  • Client records, forms and waiversnot Capsule
  • Memberships and prepaid packagesnot Capsule
  • Medspa charting and photo markup on the clinical plansnot Capsule

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule

  • The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
  • Per-user prices are not shown as figures on the pricing page, only as tier names
  • Ultimate is quote-only

GlossGenius

  • Card payments are charged at a flat 2.6 percent, and instant payouts cost a further 1.8 percent
  • Forms and waivers, waitlists and Google booking need the Gold plan at $56 a month
  • Team analytics, custom commissions and unlimited team members require Platinum at $168 a month
  • The medspa plans start where the beauty Platinum plan does, at $168 a month, rising to $298 for the full clinical suite
  • Payroll is a separate add-on at $40 a month plus $6 per staff member

Pricing, plan by plan

Capsule

$19/month
  • Starter$19/month
    • Contact management
    • Task tracking
  • Professional$39/month
    • Everything in Starter
    • Pipeline management
    • Reporting
  • Enterprise$99/month
    • Everything in Professional
    • Custom fields
    • API access

GlossGenius

$24/month
  • Standard$24/month
    • Custom booking site
    • Unlimited appointments
    • Client management
  • Gold$48/month
    • Everything in Standard
    • Marketing suite
    • Advanced analytics

Which should you pick?

Choose Capsule if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want deal tracking.
Capsule review

Choose GlossGenius if

  • You need custom booking pages.
  • You work on Web, Ios, Android.
  • You also want payment processing.
GlossGenius review

Questions people ask

Is Capsule or GlossGenius better?
Neither clearly leads. Capsule starts at $19/month and GlossGenius at $24/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule or GlossGenius?
Capsule starts at $19/month and GlossGenius at $24/month.
Does Capsule or GlossGenius run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is Capsule best used for?
Capsule is most often used for simple contact and pipeline crm for a small team, tracking deals and follow-up tasks, linking emails and notes to contact records, multiple sales pipelines on the paid tiers. Of those, simple contact and pipeline crm for a small team and tracking deals and follow-up tasks are not what GlossGenius is typically brought in for.
What can Capsule do that GlossGenius cannot?
Capsule covers Contact management, Deal tracking, Task management, Email sync. GlossGenius covers Custom booking pages, Payment processing, Client management, Automated reminders. Both handle Cloud deployment, Web support, Ios support, Android support.
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