Employee Engagement · head to head
BetterUp vs Spring Health

Spring Health
HR
Employer mental health benefit that puts a share of its own fee at risk against measured symptom improvement
- From
- On request
- Rated
- -
The short version
- Each has a real cost: BetterUp no pricing page or published pricing information available; Spring Health per employee per month cost is several times a conventional employee assistance programme, reported publicly at roughly one hundred to one hundred and fifty dollars per employee per year, so the business case has to rest on measured outcomes rather than price.
- They diverge on capability: BetterUp covers 1-on-1 coaching, Spring Health covers Precision matching.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which BetterUp and Spring Health actually diverge.
| Attribute | BetterUp | Spring Health |
|---|---|---|
| Pricing model | subscription | quote |
| Platforms | Web, Ios, Android, Api | Web, iOS, Android |
| Category | Employee Engagement | HR |
| Founded | 2013 | Unknown |
Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in BetterUp
- 1-on-1 coaching
- Mental health support
- Leadership development
- AI-powered matching
- Progress tracking
- Team analytics
- Mobile coaching
- Skill assessments
Only in Spring Health
- Precision matching
- Sponsored session model
- Psychiatry and medication management
- Coaching tier
- Repeated outcome measurement
- Outcomes-based fee
- Manager and workforce reporting
- Care navigation
What people use each for
The jobs each tool is most often brought in to do.
BetterUp
- One-to-one professional coaching provided as an employee benefitnot Spring Health
- Manager development programmesnot Spring Health
- Leadership development at enterprise scalenot Spring Health
- Measuring coaching impact across a workforcenot Spring Health
Spring Health
- An employer replacing an EAP with two percent utilisation that cannot demonstrate any clinical effect to its boardnot BetterUp
- A benefits team facing long external waiting lists for therapy that are showing up in absence and disability claimsnot BetterUp
- A distributed workforce where the incumbent EAP provider network is thin outside major metropolitan areasnot BetterUp
- A health plan wanting to add a behavioural health layer without building a provider network itselfnot BetterUp
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
BetterUp
- No pricing page or published pricing information available
- Vendor requires demo request or direct sales contact for pricing
- No public tiers or feature comparison by price level
Spring Health
- Per employee per month cost is several times a conventional employee assistance programme, reported publicly at roughly one hundred to one hundred and fifty dollars per employee per year, so the business case has to rest on measured outcomes rather than price.
- Outcomes-based pricing only puts a portion of the fee at risk, and the measured cohort is people who engaged, which flatters the reported improvement relative to any effect across the whole workforce.
- Sponsored sessions run out, and members who need longer treatment are handed to their health plan benefit where network adequacy and cost sharing may be exactly the problem they came to avoid.
- The eligibility file integration is a real HR IT project, and employers with messy dependent and contractor data spend meaningful effort before launch.
- Coverage and provider depth outside the United States is thinner than the domestic network, so multinational employers usually end up running a second vendor for other regions.
Pricing, plan by plan
BetterUp
On request- Care$undefined/month
- Mental health coaching
- Stress management
- Work-life balance
- Coaching$undefined/month
- 1-on-1 coaching
- Leadership development
- Career growth
- Enterprise$undefined/month
- All coaching tiers
- Executive coaching
- Team coaching
Spring Health
On request- Spring Health employer programme$undefined/year
- Per employee per month, invoiced to the employer, with an eligibility file feed
- Portion of fee available at risk against measured symptom outcomes
- Sponsored session count negotiated per contract
Which should you pick?
Choose BetterUp if
- You need 1-on-1 coaching.
- You work on Web, Ios, Android, Api.
- You also want mental health support.
Choose Spring Health if
- You need precision matching.
- You work on Web, iOS, Android.
- You also want sponsored session model.
Questions people ask
- Is BetterUp or Spring Health better?
- Neither clearly leads. BetterUp starts at On request and Spring Health at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, BetterUp or Spring Health?
- BetterUp starts at On request and Spring Health at On request.
- Does BetterUp or Spring Health run on more platforms?
- BetterUp runs on Web, Ios, Android, Api. Spring Health runs on Web, iOS, Android.
- What is BetterUp best used for?
- BetterUp is most often used for one-to-one professional coaching provided as an employee benefit, manager development programmes, leadership development at enterprise scale, measuring coaching impact across a workforce. Of those, one-to-one professional coaching provided as an employee benefit and manager development programmes are not what Spring Health is typically brought in for.
- What can BetterUp do that Spring Health cannot?
- BetterUp covers 1-on-1 coaching, Mental health support, Leadership development, AI-powered matching. Spring Health covers Precision matching, Sponsored session model, Psychiatry and medication management, Coaching tier.
Answered from the vendors’ own pages
BetterUp: How is BetterUp priced?
BetterUp does not publish pricing on their website. They use a custom pricing model requiring direct contact with their sales team to receive quotes tailored to organizational needs.
SourceSpring Health: How is it priced?
Per employee per month, billed to the employer, with a portion available at risk against measured outcomes. Rates are not published; public statements from the company suggest roughly one hundred to one hundred and fifty dollars per employee per year.
BetterUp: Are there different BetterUp plans for small versus enterprise organizations?
BetterUp offers products for different use cases (Lead, Manage, Grow, Ready) but does not publicly disclose tier-specific pricing or plan structures. Custom quotes are required.
SourceSpring Health: Who pays, the employer or the health plan?
Usually the employer, for the sponsored session block. After those sessions the member typically continues under their health plan benefit with normal cost sharing.
BetterUp: What is the best way to request BetterUp pricing information?
Organizations can request pricing by using the Request a Demo or Contact Sales options prominently displayed on BetterUp's website to connect with their sales team.
SourceSpring Health: What does outcomes-based pricing actually guarantee?
That a defined portion of the vendor fee is contingent on measured change in assessment scores among engaged members. It is not a guarantee of workforce-level improvement.
BetterUp: Does BetterUp offer a free trial to evaluate the platform?
BetterUp does not publicly disclose free trial availability or terms on their homepage. Prospects must contact sales to inquire about trial options.
SourceSpring Health: Is there a minimum headcount?
Yes in practice. Spring Health sells to mid-market and enterprise employers and health plans; very small employers are not the target and usually cannot get a quote.
Related pages
More on Spring Health
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