Restaurants · head to head
Deliveroo vs TouchBistro
Deliveroo
Restaurants
UK-headquartered food delivery marketplace connecting restaurants, riders and diners
- From
- Free
- Rated
- -
The short version
- Only Deliveroo has a free tier, so it costs nothing to try first.
- Each has a real cost: Deliveroo restaurant commission of roughly 20 to 30 percent is frequently passed on as higher in-app menu prices, so the displayed total is not the restaurant menu price plus a small fee, it is a marked-up menu plus a fee.; TouchBistro requires annual contracts with no monthly billing option
- They diverge on capability: Deliveroo covers Restaurant marketplace, TouchBistro covers iPad POS.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which Deliveroo and TouchBistro actually diverge.
| Attribute | Deliveroo | TouchBistro |
|---|---|---|
| Starting price | Free | $69/month |
| Pricing model | Free to download; delivery and service fees per order, optional subscription for reduced fees | Unknown |
| Free tier | Yes | No |
| Platforms | iOS, Android, Web | iPad |
| Founded | Unknown | 2010 |
Identical on both: user rating (Not yet rated), category (Restaurants).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Deliveroo
- Restaurant marketplace
- Deliveroo Plus subscription
- Live order tracking
- Grocery and convenience delivery
- Group ordering
- Deliveroo for Business
Only in TouchBistro
- iPad POS
- Table management
- Menu management
- Staff scheduling
- Inventory tracking
- Customer relationship management
- QuickBooks
- Xero
What people use each for
The jobs each tool is most often brought in to do.
Deliveroo
- Someone ordering food for delivery who values convenience over the price premium versus collectionnot TouchBistro
- A frequent orderer weighing whether a Deliveroo Plus subscription pays for itself at their order volumenot TouchBistro
- A workplace using Deliveroo for Business to give staff an expensed meal allowancenot TouchBistro
- A diner comparing grocery delivery speed against a supermarket own-delivery slotnot TouchBistro
TouchBistro
- Point of Salenot Deliveroo
- Order Managementnot Deliveroo
- Inventory Controlnot Deliveroo
- Staff Schedulingnot Deliveroo
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Deliveroo
- Restaurant commission of roughly 20 to 30 percent is frequently passed on as higher in-app menu prices, so the displayed total is not the restaurant menu price plus a small fee, it is a marked-up menu plus a fee.
- Riders are engaged as self-employed contractors paid per delivery, a model that has faced repeated legal and regulatory challenges in the UK and EU over minimum pay and employment status.
- Deliveroo Plus only saves money above a certain order frequency, and casual users who subscribe rarely break even on the monthly charge.
- Availability and reliability vary sharply by city; smaller markets have fewer restaurant partners and longer, less predictable delivery windows.
- The company has exited some international markets entirely (including Germany, the Netherlands, Spain, Taiwan and Australia in prior years), so coverage has shrunk rather than grown in several regions, and a market can disappear with limited notice.
TouchBistro
- Requires annual contracts with no monthly billing option
- Add-on pricing for features like online ordering, reservations, loyalty programs is not transparent and requires custom quotes
- Limited to iPad hardware, reducing flexibility compared to multi-device systems like Lightspeed or Clover
- Mandatory use of TouchBistro Payments for new customers reduces payment processor options
Pricing, plan by plan
Deliveroo
Free- Pay per orderFree
- Delivery fee scaling with distance and demand
- Service charge of a few percent on order total
- Restaurant menu prices often marked up versus in-store
- Deliveroo Plus$3.49/month
- Delivery fees waived on qualifying orders above a minimum basket size
- Service charge may still apply
- Price varies by market and is often discounted for an introductory period
TouchBistro
$69/monthNo published plan breakdown. See the TouchBistro review.
Which should you pick?
Choose Deliveroo if
- You need restaurant marketplace.
- You want to start without paying.
- You work on iOS, Android, Web.
- You also want deliveroo plus subscription.
Choose TouchBistro if
- You need ipad pos.
- You work on iPad.
- You also want table management.
Questions people ask
- Is Deliveroo or TouchBistro better?
- Neither clearly leads. Deliveroo starts at Free and TouchBistro at $69/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Deliveroo or TouchBistro?
- Deliveroo has a free tier; the other does not. Paid plans start at Free for Deliveroo and $69/month for TouchBistro.
- Does Deliveroo or TouchBistro run on more platforms?
- Deliveroo runs on iOS, Android, Web. TouchBistro runs on iPad.
- Can I use Deliveroo for free?
- Yes. Deliveroo has a free tier, so you can try it without paying. TouchBistro starts at $69/month.
- What is Deliveroo best used for?
- Deliveroo is most often used for someone ordering food for delivery who values convenience over the price premium versus collection, a frequent orderer weighing whether a deliveroo plus subscription pays for itself at their order volume, a workplace using deliveroo for business to give staff an expensed meal allowance, a diner comparing grocery delivery speed against a supermarket own-delivery slot. Of those, someone ordering food for delivery who values convenience over the price premium versus collection and a frequent orderer weighing whether a deliveroo plus subscription pays for itself at their order volume are not what TouchBistro is typically brought in for.
- What can Deliveroo do that TouchBistro cannot?
- Deliveroo covers Restaurant marketplace, Deliveroo Plus subscription, Live order tracking, Grocery and convenience delivery. TouchBistro covers iPad POS, Table management, Menu management, Staff scheduling.
Answered from the vendors’ own pages
Deliveroo: Is Deliveroo cheaper than collecting the food yourself?
Usually not. Menu prices in the app are frequently higher than in-restaurant prices to offset the commission Deliveroo charges, on top of the delivery and service fees.
TouchBistro: Can TouchBistro process payments offline?
Yes. TouchBistro has offline payment capabilities where you can accept payments and store credit card information when offline, with transactions processing once Internet is restored. However, you cannot dip or tap the card in offline mode; you must swipe instead.
SourceDeliveroo: What does Deliveroo Plus actually save?
It waives the delivery fee on qualifying orders above a minimum basket value for a flat monthly or annual charge; the service charge can still apply.
TouchBistro: Can I integrate TouchBistro with DoorDash or Uber Eats?
Yes. TouchBistro integrates with delivery platforms through Deliverect and UrbanPiper, which aggregate orders from DoorDash, Uber Eats, and other services directly into your TouchBistro POS, eliminating manual order entry.
SourceDeliveroo: Are Deliveroo riders employees?
No, they are engaged as self-employed contractors paid per delivery, a classification that has been challenged in UK and EU courts and regulators.
TouchBistro: What are the minimum hardware requirements for TouchBistro?
TouchBistro runs on Apple iPads and works with compatible printers, cash drawers, and payment terminals. The system leverages iPad hardware you may already own, potentially reducing initial hardware costs compared to dedicated POS systems.
SourceTouchBistro: Do I have to sign a long-term contract with TouchBistro?
Yes. All TouchBistro plans require annual contracts, and the system requires TouchBistro Payments (powered by Chase) for payment processing on all new customer accounts.
SourceRelated pages
More on TouchBistro
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