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Appointy vs Capsule CRM

Appointy logo

Appointy

Software

Smart scheduling for modern businesses

From
Free
Rated
-
Full reviewWebsite
Capsule CRM logo

Capsule CRM

Software

The customer relationship management CRM

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Appointy free tier caps at 1 staff, 5 services and 100 appointments per month (Internet Archive capture, 3 March 2024); Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline

Where they differ

Only the attributes on which Appointy and Capsule CRM actually diverge.

Attributes where Appointy and Capsule CRM differ
AttributeAppointyCapsule CRM
PlatformsWeb, Ios, AndroidWeb
Founded2006Unknown

Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Appointy

  • Online booking
  • Staff scheduling
  • Resource management
  • Email & SMS reminders
  • Payment collection
  • Gift cards
  • Social booking
  • Analytics

Only in Capsule CRM

Nothing recorded that Appointy does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Appointy

  • Appointment schedulingnot Capsule CRM
  • Resource managementnot Capsule CRM
  • Staff coordinationnot Capsule CRM
  • Client bookingnot Capsule CRM

Capsule CRM

No use cases recorded yet. See the Capsule CRM review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Appointy

  • Free tier caps at 1 staff, 5 services and 100 appointments per month (Internet Archive capture, 3 March 2024)
  • Paid tiers ranged from $19.99 to $79.99 per month billed annually ($29.99 to $99.99 billed monthly), with extra staff seats billed separately at $5 to $7.50 per month (Internet Archive capture, 3 March 2024)

Capsule CRM

  • Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
  • Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
  • Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
  • Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price

Pricing, plan by plan

Appointy

Free
  • FreeFree
    • 1 staff member
    • 100 appointments/month
    • Online booking
  • Growth$19.99/month
    • 5 staff members
    • Unlimited appointments
    • SMS reminders
  • Professional$49.99/month
    • Unlimited staff
    • All Growth features
    • Resource scheduling

Capsule CRM

Free

No published plan breakdown. See the Capsule CRM review.

Which should you pick?

Choose Appointy if

  • You need online booking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want staff scheduling.
Appointy review

Choose Capsule CRM if

  • You want to start without paying.
Capsule CRM review

Questions people ask

Is Appointy or Capsule CRM better?
Neither clearly leads. Appointy starts at Free and Capsule CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Appointy or Capsule CRM?
Appointy starts at Free and Capsule CRM at Free.
Does Appointy or Capsule CRM run on more platforms?
Appointy runs on Web, Ios, Android. Capsule CRM runs on Web.
Can I use Appointy for free?
Both have a free tier, so you can try either at no cost before committing.
What is Appointy best used for?
Appointy is most often used for appointment scheduling, resource management, staff coordination, client booking. Of those, appointment scheduling and resource management are not what Capsule CRM is typically brought in for.
What can Appointy do that Capsule CRM cannot?
Appointy covers Online booking, Staff scheduling, Resource management, Email & SMS reminders.
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Related pages

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