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Appointy vs Zoho CRM

Appointy logo

Appointy

Software

Smart scheduling for modern businesses

From
Free
Rated
-
Full reviewWebsite
Zoho CRM logo

Zoho CRM

Software

The world's favorite CRM

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Appointy free tier caps at 1 staff, 5 services and 100 appointments per month (Internet Archive capture, 3 March 2024); Zoho CRM free tier limited to 3 users only
  • They diverge on capability: Appointy covers Online booking, Zoho CRM covers Lead management.

Where they differ

Only the attributes on which Appointy and Zoho CRM actually diverge.

Attributes where Appointy and Zoho CRM differ
AttributeAppointyZoho CRM
Pricing modelfreemiumsubscription
PlatformsWeb, Ios, AndroidWeb, Ios, Android, Api
Founded20061996

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Appointy

  • Online booking
  • Staff scheduling
  • Resource management
  • Email & SMS reminders
  • Payment collection
  • Gift cards
  • Social booking
  • Google Calendar

Only in Zoho CRM

  • Lead management
  • Deal tracking
  • Contact management
  • Sales automation
  • Mobile CRM
  • Email marketing
  • AI assistant (Zia)
  • G Suite

Both cover

  • Analytics
  • Zapier

What people use each for

The jobs each tool is most often brought in to do.

Appointy

  • Appointment schedulingnot Zoho CRM
  • Resource managementnot Zoho CRM
  • Staff coordinationnot Zoho CRM
  • Client bookingnot Zoho CRM

Zoho CRM

  • Sales automationnot Appointy
  • Lead managementnot Appointy
  • Customer supportnot Appointy
  • Marketing automationnot Appointy
  • Analytics & reportingnot Appointy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Appointy

  • Free tier caps at 1 staff, 5 services and 100 appointments per month (Internet Archive capture, 3 March 2024)
  • Paid tiers ranged from $19.99 to $79.99 per month billed annually ($29.99 to $99.99 billed monthly), with extra staff seats billed separately at $5 to $7.50 per month (Internet Archive capture, 3 March 2024)

Zoho CRM

  • Free tier limited to 3 users only
  • Steep pricing when scaling beyond 10 users
  • Limited offline capabilities compared to some competitors
  • Setup and configuration can require significant customization

Pricing, plan by plan

Appointy

Free
  • FreeFree
    • 1 staff member
    • 100 appointments/month
    • Online booking
  • Growth$19.99/month
    • 5 staff members
    • Unlimited appointments
    • SMS reminders
  • Professional$49.99/month
    • Unlimited staff
    • All Growth features
    • Resource scheduling

Zoho CRM

Free
  • FreeFree
    • Up to 3 users
    • Basic modules
    • Standard dashboards
  • Standard$14/month
    • Sales forecasting
    • Custom dashboards
    • Workflow automation
  • Professional$23/month
    • Inventory management
    • AI predictions
    • Advanced customization
  • Enterprise$40/month
    • Zia AI assistant
    • Multi-currency
    • Advanced analytics

Which should you pick?

Choose Appointy if

  • You need online booking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want staff scheduling.
Appointy review

Choose Zoho CRM if

  • You need lead management.
  • You want to start without paying.
  • You work on Web, Ios, Android, Api.
  • You also want deal tracking.
Zoho CRM review

Questions people ask

Is Appointy or Zoho CRM better?
Neither clearly leads. Appointy starts at Free and Zoho CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Appointy or Zoho CRM?
Appointy starts at Free and Zoho CRM at Free.
Does Appointy or Zoho CRM run on more platforms?
Appointy runs on Web, Ios, Android. Zoho CRM runs on Web, Ios, Android, Api.
Can I use Appointy for free?
Both have a free tier, so you can try either at no cost before committing.
What is Appointy best used for?
Appointy is most often used for appointment scheduling, resource management, staff coordination, client booking. Of those, appointment scheduling and resource management are not what Zoho CRM is typically brought in for.
What can Appointy do that Zoho CRM cannot?
Appointy covers Online booking, Staff scheduling, Resource management, Email & SMS reminders. Zoho CRM covers Lead management, Deal tracking, Contact management, Sales automation. Both handle Analytics, Zapier.

Answered from the vendors’ own pages

Zoho CRM: Does Zoho CRM have a free tier?

Yes. Zoho CRM offers a free plan for up to 3 users that includes core CRM functionality like lead, contact, and account management, basic workflow automation, and customizable dashboards.

Source
Zoho CRM: What does Zoho CRM cost for a paid plan?

Zoho CRM pricing ranges from $14 per user per month for the Standard plan up to $52 per user per month for the Ultimate plan when billed annually. Most sales teams use the Professional plan around $23/user/month or Enterprise at $40/user/month.

Source
Zoho CRM: Is Zoho CRM independent or owned by another company?

Zoho CRM is part of Zoho Corporation, which is independent and bootstrapped. The parent company was founded in 1996 as AdventNet, rebranded to Zoho in 2009, and has never accepted external venture funding.

Source
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