Software · head to head
Booksy vs Capsule CRM
The short version
- Only Capsule CRM has a free tier, so it costs nothing to try first.
- Each has a real cost: Booksy the Boost marketplace feature charges a one time 30% fee on the first visit cost for each client it brings in; Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
Where they differ
Only the attributes on which Booksy and Capsule CRM actually diverge.
| Attribute | Booksy | Capsule CRM |
|---|---|---|
| Starting price | $29.99/month | Free |
| Pricing model | subscription | freemium |
| Free tier | No | Yes |
| Platforms | Web, Ios, Android | Web |
| Founded | 2014 | Unknown |
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Booksy
- Online booking
- Calendar management
- Client database
- Automated reminders
- Marketing tools
- Reviews management
- Mobile apps
- Analytics dashboard
Only in Capsule CRM
Nothing recorded that Booksy does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
Booksy
- Appointment booking and client management for salons and barbersnot Capsule CRM
- Taking payments and deposits against bookingsnot Capsule CRM
Capsule CRM
No use cases recorded yet. See the Capsule CRM review.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Booksy
- The Boost marketplace feature charges a one time 30% fee on the first visit cost for each client it brings in
- Additional team members are $20 a month each on top of the $29.99 base
- Card processing runs from 2.49% plus $0.10 to 2.69% plus $0.30 depending on how the payment is taken
- Getting paid out within 30 minutes costs a further 1.5%
- Card readers are bought separately at $53.10 or $219.85 plus shipping
Capsule CRM
- Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
- Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
- Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
- Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price
Pricing, plan by plan
Booksy
$29.99/month- Solo$29.99/month
- Unlimited bookings
- Client management
- Mobile app
- Team$49.99/month
- Everything in Solo
- Multiple staff
- Staff scheduling
- Business$79.99/month
- Everything in Team
- Multi-location
- Priority support
Capsule CRM
FreeNo published plan breakdown. See the Capsule CRM review.
Which should you pick?
Choose Booksy if
- You need online booking.
- You work on Web, Ios, Android.
- You also want calendar management.
Questions people ask
- Is Booksy or Capsule CRM better?
- Neither clearly leads. Booksy starts at $29.99/month and Capsule CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Booksy or Capsule CRM?
- Capsule CRM has a free tier; the other does not. Paid plans start at $29.99/month for Booksy and Free for Capsule CRM.
- Does Booksy or Capsule CRM run on more platforms?
- Booksy runs on Web, Ios, Android. Capsule CRM runs on Web.
- Can I use Capsule CRM for free?
- Yes. Capsule CRM has a free tier, so you can try it without paying. Booksy starts at $29.99/month.
- What is Booksy best used for?
- Booksy is most often used for appointment booking and client management for salons and barbers, taking payments and deposits against bookings. Of those, appointment booking and client management for salons and barbers and taking payments and deposits against bookings are not what Capsule CRM is typically brought in for.
- What can Booksy do that Capsule CRM cannot?
- Booksy covers Online booking, Calendar management, Client database, Automated reminders.
Related pages
More on Capsule CRM
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