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Scheduling · head to head

Amilia SmartRec vs CityView

Amilia SmartRec logo

Amilia SmartRec

Scheduling

Registration and activity management for community recreation, with a 1% fee on top of the subscription

From
$99/month
Rated
-
Full reviewWebsite
CityView logo

CityView

Government

Community Development Software

From
$10000/year
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Amilia SmartRec the 1% fee on each new invoice item sits on top of both the subscription and card processing, so an organisation invoicing two million dollars pays around twenty thousand a year in a fee that never appears in a plan comparison.; CityView high implementation and licensing costs for smaller municipalities
  • They diverge on capability: Amilia SmartRec covers Activity registration, CityView covers Building Permits.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Amilia SmartRec and CityView actually diverge.

Attributes where Amilia SmartRec and CityView differ
AttributeAmilia SmartRecCityView
Starting price$99/month$10000/year
Pricing modelPer month plus 1% of invoiced itemsUnknown
PlatformsWeb, iOS, AndroidWeb
CategorySchedulingGovernment
FoundedUnknown1976

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amilia SmartRec

  • Activity registration
  • Family accounts
  • Memberships
  • Facility booking
  • Point of sale
  • Online store
  • Financial reporting
  • Bilingual interface

Only in CityView

  • Building Permits
  • Business Licensing
  • Code Enforcement
  • Inspections Management
  • Online Citizen Portal
  • Esri ArcGIS
  • Microsoft Office
  • Payment Gateways

What people use each for

The jobs each tool is most often brought in to do.

Amilia SmartRec

  • A municipal recreation department replacing paper and phone registration for seasonal programmesnot CityView
  • A community centre that needs one family account covering several children across different activitiesnot CityView
  • A bilingual Canadian organisation required to serve residents in English and Frenchnot CityView
  • A sports club running leagues, camps and memberships that currently sit in three separate systemsnot CityView

CityView

  • Citizen Servicesnot Amilia SmartRec
  • Records Managementnot Amilia SmartRec
  • Public Safetynot Amilia SmartRec
  • Civic Engagementnot Amilia SmartRec

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amilia SmartRec

  • The 1% fee on each new invoice item sits on top of both the subscription and card processing, so an organisation invoicing two million dollars pays around twenty thousand a year in a fee that never appears in a plan comparison.
  • Implementation is charged separately, from $899 on Standard and $2,999 on Advanced, which for a small community organisation is several months of subscription before the system goes live.
  • Parks and facilities management is shallower than a dedicated municipal recreation platform, so departments managing complex field allocation and maintenance schedules will still need another system.
  • Reporting is oriented towards revenue rather than programme utilisation, so recreation managers analysing attendance patterns and capacity end up exporting to spreadsheets.
  • Its strength is in Canada, and US municipalities find fewer local references, fewer integrations with American finance systems and less familiarity with state-specific requirements.

CityView

  • High implementation and licensing costs for smaller municipalities
  • Complex setup and customization requiring expert assistance

Pricing, plan by plan

Amilia SmartRec

$99/month
  • Standard$99/month
    • Activity registration and online store
    • Family accounts
    • 1% fee on each new invoice item
  • Advanced$499/month
    • Memberships, facility booking and point of sale
    • Advanced reporting
    • 1% fee on each new invoice item
  • Custom$undefined/year
    • For YMCAs, JCCs and parks and recreation departments
    • Scoped and quoted individually
    • Fee structure negotiated

CityView

$10000/year

No published plan breakdown. See the CityView review.

Which should you pick?

Choose Amilia SmartRec if

  • You need activity registration.
  • You work on Web, iOS, Android.
  • You also want family accounts.
Amilia SmartRec review

Choose CityView if

  • You need building permits.
  • You also want business licensing.
CityView review

Questions people ask

Is Amilia SmartRec or CityView better?
Neither clearly leads. Amilia SmartRec starts at $99/month and CityView at $10000/year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amilia SmartRec or CityView?
Amilia SmartRec starts at $99/month and CityView at $10000/year.
Does Amilia SmartRec or CityView run on more platforms?
Amilia SmartRec runs on Web, iOS, Android. CityView runs on Web.
What is Amilia SmartRec best used for?
Amilia SmartRec is most often used for a municipal recreation department replacing paper and phone registration for seasonal programmes, a community centre that needs one family account covering several children across different activities, a bilingual canadian organisation required to serve residents in english and french, a sports club running leagues, camps and memberships that currently sit in three separate systems. Of those, a municipal recreation department replacing paper and phone registration for seasonal programmes and a community centre that needs one family account covering several children across different activities are not what CityView is typically brought in for.
What can Amilia SmartRec do that CityView cannot?
Amilia SmartRec covers Activity registration, Family accounts, Memberships, Facility booking. CityView covers Building Permits, Business Licensing, Code Enforcement, Inspections Management.

Answered from the vendors’ own pages

Amilia SmartRec: What is the real total cost?

Subscription from $99 or $499 a month, plus roughly 1% on each new invoice item, plus card processing around 2.85% plus $0.30, plus a one-off implementation fee. The percentage fees dominate at any real volume.

CityView: Is CityView cloud-based or on-premise?

CityView offers both cloud-based SaaS deployments and on-premise options depending on municipality preference and requirements.

Source
Amilia SmartRec: Is the 1% negotiable?

On the Custom tier for larger organisations, the fee structure is part of the negotiation. On the published plans it is not.

CityView: What modules are included?

CityView Suite includes Property Information, Permits and Inspections, Planning, Code Enforcement, Licensing, Animal Licensing, Service Requests, Rental Housing, Cemetery Management, Parking Management, and Cashiering modules.

Source
Amilia SmartRec: Does it work in French?

Yes, throughout. That is a practical requirement for Quebec and many bilingual Canadian public bodies and a genuine reason to choose it there.

CityView: How long has CityView been in the market?

CityView has over 40 years of experience serving local governments with community development and municipal land management solutions.

Source
Amilia SmartRec: Can it replace a municipal recreation system?

For registration and memberships, often yes. For parks asset and facility maintenance management, no.

CityView: What is the pricing structure?

CityView pricing ranges from $10,000 to $75,000+ per year for mid-sized municipalities, or approximately $100 to $250 per user per month for SaaS deployments, depending on modules selected.

Source
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