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Scheduling · head to head

Amilia SmartRec vs VUEWorks

Amilia SmartRec logo

Amilia SmartRec

Scheduling

Registration and activity management for community recreation, with a 1% fee on top of the subscription

From
$99/month
Rated
-
Full reviewWebsite
VUEWorks logo

VUEWorks

Government

GIS-centred enterprise asset management for public agencies, built around Esri ArcGIS

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Amilia SmartRec the 1% fee on each new invoice item sits on top of both the subscription and card processing, so an organisation invoicing two million dollars pays around twenty thousand a year in a fee that never appears in a plan comparison.; VUEWorks the product assumes a maintained enterprise ArcGIS geodatabase; agencies without one face a spatial data cleanup project before VUEWorks does anything useful, and that project is usually quoted by the same consultancy selling the software.
  • They diverge on capability: Amilia SmartRec covers Activity registration, VUEWorks covers Native Esri integration.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Amilia SmartRec and VUEWorks actually diverge.

Attributes where Amilia SmartRec and VUEWorks differ
AttributeAmilia SmartRecVUEWorks
Starting price$99/monthOn request
Pricing modelPer month plus 1% of invoiced itemsquote
CategorySchedulingGovernment

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amilia SmartRec

  • Activity registration
  • Family accounts
  • Memberships
  • Facility booking
  • Point of sale
  • Online store
  • Financial reporting
  • Bilingual interface

Only in VUEWorks

  • Native Esri integration
  • Work orders and requests
  • Inspections
  • Condition and risk
  • Capital planning
  • Pavement management
  • Mobile field access
  • Dashboards

What people use each for

The jobs each tool is most often brought in to do.

Amilia SmartRec

  • A municipal recreation department replacing paper and phone registration for seasonal programmesnot VUEWorks
  • A community centre that needs one family account covering several children across different activitiesnot VUEWorks
  • A bilingual Canadian organisation required to serve residents in English and Frenchnot VUEWorks
  • A sports club running leagues, camps and memberships that currently sit in three separate systemsnot VUEWorks

VUEWorks

  • A county public works department that already runs Esri and wants work orders raised directly against map featuresnot Amilia SmartRec
  • A stormwater utility recording CCTV sewer inspection results against pipe segments for regulatory reportingnot Amilia SmartRec
  • A transport agency modelling pavement treatment strategies to defend a road resurfacing budgetnot Amilia SmartRec
  • A city consolidating sign, signal and streetlight inventories that currently live in separate spreadsheetsnot Amilia SmartRec

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amilia SmartRec

  • The 1% fee on each new invoice item sits on top of both the subscription and card processing, so an organisation invoicing two million dollars pays around twenty thousand a year in a fee that never appears in a plan comparison.
  • Implementation is charged separately, from $899 on Standard and $2,999 on Advanced, which for a small community organisation is several months of subscription before the system goes live.
  • Parks and facilities management is shallower than a dedicated municipal recreation platform, so departments managing complex field allocation and maintenance schedules will still need another system.
  • Reporting is oriented towards revenue rather than programme utilisation, so recreation managers analysing attendance patterns and capacity end up exporting to spreadsheets.
  • Its strength is in Canada, and US municipalities find fewer local references, fewer integrations with American finance systems and less familiarity with state-specific requirements.

VUEWorks

  • The product assumes a maintained enterprise ArcGIS geodatabase; agencies without one face a spatial data cleanup project before VUEWorks does anything useful, and that project is usually quoted by the same consultancy selling the software.
  • No pricing is published and deals are typically bundled with consulting services, which makes it hard to separate the software cost from the data work when comparing bids.
  • The interface is functional rather than modern, and field crews accustomed to consumer mobile apps often resist it, which undermines the data quality the capital planning depends on.
  • The Esri dependency is also an Esri cost: agencies need current ArcGIS Enterprise or ArcGIS Online licensing, and that sits outside the VUEWorks quote entirely.
  • It is a small vendor with a limited partner network and a mainly North American footprint, so support and implementation capacity outside that region is thin.

Pricing, plan by plan

Amilia SmartRec

$99/month
  • Standard$99/month
    • Activity registration and online store
    • Family accounts
    • 1% fee on each new invoice item
  • Advanced$499/month
    • Memberships, facility booking and point of sale
    • Advanced reporting
    • 1% fee on each new invoice item
  • Custom$undefined/year
    • For YMCAs, JCCs and parks and recreation departments
    • Scoped and quoted individually
    • Fee structure negotiated

VUEWorks

On request
  • VUEWorks Enterprise$undefined/year
    • Quoted per agency by user count and modules
    • Hosted or on-premise deployment options
    • GIS integration, data migration and configuration quoted separately

Which should you pick?

Choose Amilia SmartRec if

  • You need activity registration.
  • You work on Web, iOS, Android.
  • You also want family accounts.
Amilia SmartRec review

Choose VUEWorks if

  • You need native esri integration.
  • You work on Web, iOS, Android.
  • You also want work orders and requests.
VUEWorks review

Questions people ask

Is Amilia SmartRec or VUEWorks better?
Neither clearly leads. Amilia SmartRec starts at $99/month and VUEWorks at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amilia SmartRec or VUEWorks?
Amilia SmartRec starts at $99/month and VUEWorks at On request.
Does Amilia SmartRec or VUEWorks run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is Amilia SmartRec best used for?
Amilia SmartRec is most often used for a municipal recreation department replacing paper and phone registration for seasonal programmes, a community centre that needs one family account covering several children across different activities, a bilingual canadian organisation required to serve residents in english and french, a sports club running leagues, camps and memberships that currently sit in three separate systems. Of those, a municipal recreation department replacing paper and phone registration for seasonal programmes and a community centre that needs one family account covering several children across different activities are not what VUEWorks is typically brought in for.
What can Amilia SmartRec do that VUEWorks cannot?
Amilia SmartRec covers Activity registration, Family accounts, Memberships, Facility booking. VUEWorks covers Native Esri integration, Work orders and requests, Inspections, Condition and risk.

Answered from the vendors’ own pages

Amilia SmartRec: What is the real total cost?

Subscription from $99 or $499 a month, plus roughly 1% on each new invoice item, plus card processing around 2.85% plus $0.30, plus a one-off implementation fee. The percentage fees dominate at any real volume.

VUEWorks: Do we need Esri ArcGIS?

Effectively yes. The asset register is the GIS, and the ArcGIS licensing sits outside the VUEWorks quote.

Amilia SmartRec: Is the 1% negotiable?

On the Custom tier for larger organisations, the fee structure is part of the negotiation. On the published plans it is not.

VUEWorks: Is pricing published?

No. VUEWorks is quoted per agency by users and modules, often bundled with data collection services.

Amilia SmartRec: Does it work in French?

Yes, throughout. That is a practical requirement for Quebec and many bilingual Canadian public bodies and a genuine reason to choose it there.

VUEWorks: Can it replace Cityworks?

It occupies the same GIS-centric municipal asset management space, so yes in principle, but migration means remapping workflows and history.

Amilia SmartRec: Can it replace a municipal recreation system?

For registration and memberships, often yes. For parks asset and facility maintenance management, no.

VUEWorks: Is there a cloud option?

Yes, VUEWorks is offered hosted as well as on-premise.

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