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Customer Support · head to head

Ameyo vs Salesflare

Ameyo logo

Ameyo

Customer Support

Omnichannel contact centre software available on-premise, cloud or hybrid

From
On request
Free plan
No
Full reviewWebsite
Salesflare logo

Salesflare

CRM

CRM that builds its own records from email, calendar and phone activity for B2B sales teams

From
$29/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Ameyo no pricing is published anywhere for any deployment model, so budgeting requires a sales cycle and there is no way to sanity-check a quote against a public rate card.; Salesflare enterprise carries a five seat minimum, so its 99 dollar per user headline is really a 495 dollar monthly floor, and a three person team wanting the training and migration that tier includes still pays for five.
  • They diverge on capability: Ameyo covers Predictive and progressive dialling, Salesflare covers Automated data entry.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Ameyo and Salesflare actually diverge.

Attributes where Ameyo and Salesflare differ
AttributeAmeyoSalesflare
Starting priceOn request$29/month
Pricing modelquotePer user per month
PlatformsWeb, On-premise, Private cloud, iOS, AndroidWeb, iOS, Android
CategoryCustomer SupportCRM

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Ameyo

  • Predictive and progressive dialling
  • Omnichannel routing
  • On-premise deployment
  • Omnichannel helpdesk
  • Quality monitoring
  • Ameyo XTRM
  • Compliance controls
  • Supervisor analytics

Only in Salesflare

  • Automated data entry
  • Email and site tracking
  • Gmail and Outlook sidebars
  • LinkedIn sidebar
  • Email workflows
  • Lead credits
  • Custom dashboards
  • Permissions

What people use each for

The jobs each tool is most often brought in to do.

Ameyo

  • An Indian bank or insurer is barred by data localisation or internal policy from putting customer call recordings in a public cloud, and needs a contact centre platform that installs on its own infrastructure.not Salesflare
  • A collections or telesales operation with hundreds of agents needs predictive dialling tuned for high contact volume, which the light cloud phone systems do not provide.not Salesflare
  • A BPO serving Indian and Middle Eastern clients needs one platform that can be deployed on-premise for one client and in the cloud for another without retraining supervisors.not Salesflare
  • An organisation wants voice, WhatsApp and email handled on a single agent desktop in a market where WhatsApp is the dominant customer channel.not Salesflare

Salesflare

  • A ten person B2B agency whose previous CRM failed because nobody updated it and who need records created from email traffic automaticallynot Ameyo
  • A consultancy that sells over long email threads and wants full account timelines without reps logging anythingnot Ameyo
  • A founder-led sales team working mainly from Gmail and LinkedIn who will not switch to a separate CRM interfacenot Ameyo
  • A team that needs email sequences and pipeline in one tool rather than a CRM plus a separate outreach productnot Ameyo

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Ameyo

  • No pricing is published anywhere for any deployment model, so budgeting requires a sales cycle and there is no way to sanity-check a quote against a public rate card.
  • On-premise deployment means you also buy servers, telephony connectivity, professional services and ongoing administration, and the licence is often the smaller half of the true cost.
  • The Exotel acquisition has moved investment towards the newer XTRM cloud line, which creates a real question about how long the classic on-premise product will receive substantial development.
  • It is engineered around large agent counts in low-cost labour markets, so a twenty-seat Western operation gets an interface and an implementation process designed for a very different scale.
  • Self-service is limited: unlike Talkdesk or Five9 there is no meaningful way to trial, configure and launch without vendor involvement, so time to first call is measured in weeks rather than days.

Salesflare

  • Enterprise carries a five seat minimum, so its 99 dollar per user headline is really a 495 dollar monthly floor, and a three person team wanting the training and migration that tier includes still pays for five.
  • Lead enrichment credits are metered and Growth includes only five a month, so any prospecting workflow effectively requires Pro or a credit top-up, priced from 39 dollars for two hundred and fifty.
  • The automation depends on connected mailboxes and calendars, so deals worked over phone, WhatsApp or in person leave large gaps in the timeline the product is meant to fill.
  • Email workflows, permissions and custom dashboards are all withheld from the entry Growth tier, which means most teams that evaluate on the 29 dollar price actually buy at 49 dollars.
  • It is built for B2B pipelines with named accounts and has little to offer high-volume B2C sales, field service dispatch or any process that is not a small number of relationship-led opportunities.

Pricing, plan by plan

Ameyo

On request
  • Ameyo Cloud Contact Centre$undefined/year
    • Voice, omnichannel routing and dialler
    • Per agent licensing
    • No published rate card
  • Ameyo On-Premise$undefined/year
    • Installed on customer infrastructure
    • Perpetual or subscription licensing
    • Professional services and hardware costed separately
  • Ameyo XTRM by Exotel$undefined/year
    • CCaaS line with conversational AI
    • Quoted on application

Salesflare

$29/month
  • Growth$29/month
    • Billed annually, 39 USD on monthly billing
    • Automated CRM data entry from email and calendar
    • Email and website visit tracking
  • Pro$49/month
    • Billed annually, 64 USD on monthly billing
    • Everything in Growth
    • Multi-email workflow sequences
  • Enterprise$99/month
    • Billed annually, 124 USD on monthly billing
    • Minimum five seats, so a floor of 495 USD per month
    • Dedicated account manager

Which should you pick?

Choose Ameyo if

  • You need predictive and progressive dialling.
  • You work on Web, On-premise, Private cloud, iOS, Android.
  • You also want omnichannel routing.
Ameyo review

Choose Salesflare if

  • You need automated data entry.
  • You work on Web, iOS, Android.
  • You also want email and site tracking.
Salesflare review

Questions people ask

Is Ameyo or Salesflare better?
Neither clearly leads. Ameyo starts at On request and Salesflare at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Ameyo or Salesflare?
Ameyo starts at On request and Salesflare at $29/month.
Does Ameyo or Salesflare run on more platforms?
Ameyo runs on Web, On-premise, Private cloud, iOS, Android. Salesflare runs on Web, iOS, Android.
What is Ameyo best used for?
Ameyo is most often used for an indian bank or insurer is barred by data localisation or internal policy from putting customer call recordings in a public cloud, and needs a contact centre platform that installs on its own infrastructure., a collections or telesales operation with hundreds of agents needs predictive dialling tuned for high contact volume, which the light cloud phone systems do not provide., a bpo serving indian and middle eastern clients needs one platform that can be deployed on-premise for one client and in the cloud for another without retraining supervisors., an organisation wants voice, whatsapp and email handled on a single agent desktop in a market where whatsapp is the dominant customer channel.. Of those, an indian bank or insurer is barred by data localisation or internal policy from putting customer call recordings in a public cloud, and needs a contact centre platform that installs on its own infrastructure. and a collections or telesales operation with hundreds of agents needs predictive dialling tuned for high contact volume, which the light cloud phone systems do not provide. are not what Salesflare is typically brought in for.
What can Ameyo do that Salesflare cannot?
Ameyo covers Predictive and progressive dialling, Omnichannel routing, On-premise deployment, Omnichannel helpdesk. Salesflare covers Automated data entry, Email and site tracking, Gmail and Outlook sidebars, LinkedIn sidebar.

Answered from the vendors’ own pages

Ameyo: Is Ameyo still a separate product after the Exotel acquisition?

Yes. It is branded Ameyo by Exotel and keeps its own website, product line and roadmap. It has not been folded into the Exotel product.

Salesflare: How much is Salesflare?

Growth is 29 USD, Pro 49 USD and Enterprise 99 USD per user per month on annual billing. Monthly billing is 39, 64 and 124 USD.

Ameyo: Can I still deploy Ameyo on-premise?

Yes, and it is one of the few remaining contact centre platforms offering a genuine on-premise install alongside cloud and hybrid.

Salesflare: Is there a seat minimum?

Yes, on Enterprise. It requires five seats, giving a minimum spend of 495 USD per month.

Ameyo: What does Ameyo cost?

It is quote-only. Nothing is published for cloud or on-premise, and on-premise adds infrastructure and professional services on top of licensing.

Salesflare: What does automated data entry actually cover?

Contact and company details, email threads, meetings and calls from connected mailboxes and calendars, assembled into account timelines without manual record creation.

Ameyo: Where is it sold?

Primarily India and Southeast Asia, with customers in the Middle East and Africa. It is not a mainstream choice in Europe or North America.

Salesflare: Are there contracts?

No. There is no contract and you can cancel at any time, with a thirty day trial requiring no card.

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