CRM · head to head
Salesflare vs Sprinklr Service

Salesflare
CRM
CRM that builds its own records from email, calendar and phone activity for B2B sales teams
- From
- $29/month
- Free plan
- No

Sprinklr Service
Customer Support
Unified customer experience management
- From
- On request
- Free plan
- No
The short version
- Each has a real cost: Salesflare enterprise carries a five seat minimum, so its 99 dollar per user headline is really a 495 dollar monthly floor, and a three person team wanting the training and migration that tier includes still pays for five.; Sprinklr Service no pricing information disclosed; customers must contact sales to request quotes.
- They diverge on capability: Salesflare covers Automated data entry, Sprinklr Service covers Omnichannel contact center.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Salesflare and Sprinklr Service actually diverge.
| Attribute | Salesflare | Sprinklr Service |
|---|---|---|
| Starting price | $29/month | On request |
| Pricing model | Per user per month | quote |
| Category | CRM | Customer Support |
| Founded | Unknown | 2009 |
Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Salesflare
- Automated data entry
- Email and site tracking
- Gmail and Outlook sidebars
- LinkedIn sidebar
- Email workflows
- Lead credits
- Custom dashboards
- Permissions
Only in Sprinklr Service
- Omnichannel contact center
- AI-powered routing
- Social listening
- Knowledge base
- Workforce optimization
- Analytics
- Salesforce
- SAP
What people use each for
The jobs each tool is most often brought in to do.
Salesflare
- A ten person B2B agency whose previous CRM failed because nobody updated it and who need records created from email traffic automaticallynot Sprinklr Service
- A consultancy that sells over long email threads and wants full account timelines without reps logging anythingnot Sprinklr Service
- A founder-led sales team working mainly from Gmail and LinkedIn who will not switch to a separate CRM interfacenot Sprinklr Service
- A team that needs email sequences and pipeline in one tool rather than a CRM plus a separate outreach productnot Sprinklr Service
Sprinklr Service
- Enterprise contact centernot Salesflare
- Social customer carenot Salesflare
- Unified CXnot Salesflare
- Voice of customernot Salesflare
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Salesflare
- Enterprise carries a five seat minimum, so its 99 dollar per user headline is really a 495 dollar monthly floor, and a three person team wanting the training and migration that tier includes still pays for five.
- Lead enrichment credits are metered and Growth includes only five a month, so any prospecting workflow effectively requires Pro or a credit top-up, priced from 39 dollars for two hundred and fifty.
- The automation depends on connected mailboxes and calendars, so deals worked over phone, WhatsApp or in person leave large gaps in the timeline the product is meant to fill.
- Email workflows, permissions and custom dashboards are all withheld from the entry Growth tier, which means most teams that evaluate on the 29 dollar price actually buy at 49 dollars.
- It is built for B2B pipelines with named accounts and has little to offer high-volume B2C sales, field service dispatch or any process that is not a small number of relationship-led opportunities.
Sprinklr Service
- No pricing information disclosed; customers must contact sales to request quotes.
- Specific features and capabilities are described, but no pricing tiers or cost details are available online.
Pricing, plan by plan
Salesflare
$29/month- Growth$29/month
- Billed annually, 39 USD on monthly billing
- Automated CRM data entry from email and calendar
- Email and website visit tracking
- Pro$49/month
- Billed annually, 64 USD on monthly billing
- Everything in Growth
- Multi-email workflow sequences
- Enterprise$99/month
- Billed annually, 124 USD on monthly billing
- Minimum five seats, so a floor of 495 USD per month
- Dedicated account manager
Sprinklr Service
On request- Self-Serve$249/month
- Listening
- Engagement
- Basic analytics
- Enterprise$undefined/month
- Full platform
- AI capabilities
- Custom implementation
Which should you pick?
Choose Salesflare if
- You need automated data entry.
- You work on Web, iOS, Android.
- You also want email and site tracking.
Choose Sprinklr Service if
- You need omnichannel contact center.
- You work on Web, Ios, Android.
- You also want ai-powered routing.
Questions people ask
- Is Salesflare or Sprinklr Service better?
- Neither clearly leads. Salesflare starts at $29/month and Sprinklr Service at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Salesflare or Sprinklr Service?
- Salesflare starts at $29/month and Sprinklr Service at On request.
- Does Salesflare or Sprinklr Service run on more platforms?
- Salesflare runs on Web, iOS, Android. Sprinklr Service runs on Web, Ios, Android.
- What is Salesflare best used for?
- Salesflare is most often used for a ten person b2b agency whose previous crm failed because nobody updated it and who need records created from email traffic automatically, a consultancy that sells over long email threads and wants full account timelines without reps logging anything, a founder-led sales team working mainly from gmail and linkedin who will not switch to a separate crm interface, a team that needs email sequences and pipeline in one tool rather than a crm plus a separate outreach product. Of those, a ten person b2b agency whose previous crm failed because nobody updated it and who need records created from email traffic automatically and a consultancy that sells over long email threads and wants full account timelines without reps logging anything are not what Sprinklr Service is typically brought in for.
- What can Salesflare do that Sprinklr Service cannot?
- Salesflare covers Automated data entry, Email and site tracking, Gmail and Outlook sidebars, LinkedIn sidebar. Sprinklr Service covers Omnichannel contact center, AI-powered routing, Social listening, Knowledge base.
Answered from the vendors’ own pages
Salesflare: How much is Salesflare?
Growth is 29 USD, Pro 49 USD and Enterprise 99 USD per user per month on annual billing. Monthly billing is 39, 64 and 124 USD.
Sprinklr Service: How much does Sprinklr Service cost?
Sprinklr Service pricing is not published. This product provides customer service management capabilities. To request pricing information or a quote, customers must contact Sprinklr through the 'Talk to an expert' option on their website.
SourceSalesflare: Is there a seat minimum?
Yes, on Enterprise. It requires five seats, giving a minimum spend of 495 USD per month.
Sprinklr Service: What features are included in Sprinklr Service?
Sprinklr Service provides customer service management capabilities, but specific plan features and their associated costs are not detailed on the product page. Interested customers must contact Sprinklr sales directly.
SourceSalesflare: What does automated data entry actually cover?
Contact and company details, email threads, meetings and calls from connected mailboxes and calendars, assembled into account timelines without manual record creation.
Salesflare: Are there contracts?
No. There is no contract and you can cancel at any time, with a thirty day trial requiring no card.
Related pages
More on Sprinklr Service
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