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Healthcare · head to head

Allscripts TouchWorks vs eClinicalWorks Prime

Allscripts TouchWorks logo

Allscripts TouchWorks

Healthcare

Cloud-based EHR and practice management for ambulatory care

From
$200/month
Rated
-
Full reviewWebsite
eClinicalWorks Prime logo

eClinicalWorks Prime

Healthcare

AI-powered cloud EHR for modern healthcare practices

From
$180/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Allscripts TouchWorks allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired; eClinicalWorks Prime eHR Only is $449/month per provider and EHR with Practice Management is $599/month per provider, priced per provider rather than a flat practice fee
  • They diverge on capability: Allscripts TouchWorks covers ePrescribing, eClinicalWorks Prime covers AI-Assisted Documentation.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Allscripts TouchWorks and eClinicalWorks Prime actually diverge.

Attributes where Allscripts TouchWorks and eClinicalWorks Prime differ
AttributeAllscripts TouchWorkseClinicalWorks Prime
Starting price$200/month$180/month
PlatformsWeb, MobileWeb, Mobile, Api
Founded19861999

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Allscripts TouchWorks

  • ePrescribing
  • Scheduling
  • Revenue Cycle Management
  • Clearinghouses

Only in eClinicalWorks Prime

  • AI-Assisted Documentation
  • Revenue Cycle
  • Voice Recognition
  • Telehealth
  • Imaging
  • Api support

Both cover

  • Electronic Health Records
  • Practice Management
  • Patient Portal
  • HL7
  • FHIR
  • Labs
  • Pharmacies
  • HIPAA
  • HITRUST
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

Allscripts TouchWorks

  • Patient Carenot eClinicalWorks Prime
  • Medical Recordsnot eClinicalWorks Prime
  • Practice Managementnot eClinicalWorks Prime
  • Telehealthnot eClinicalWorks Prime

eClinicalWorks Prime

  • Small to mid-size practices (1-9 providers) wanting per-provider EHR pricing with included trainingnot Allscripts TouchWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Allscripts TouchWorks

  • Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
  • Pricing is not published
  • TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor

eClinicalWorks Prime

  • EHR Only is $449/month per provider and EHR with Practice Management is $599/month per provider, priced per provider rather than a flat practice fee
  • The RCM as a Service option charges 2.9% of practice collections rather than a fixed fee
  • Practices with more than 9 providers are charged additional implementation fees beyond the included training

Pricing, plan by plan

Allscripts TouchWorks

$200/month

No published plan breakdown. See the Allscripts TouchWorks review.

eClinicalWorks Prime

$180/month

No published plan breakdown. See the eClinicalWorks Prime review.

Which should you pick?

Choose Allscripts TouchWorks if

  • You need eprescribing.
  • You work on Web, Mobile.
  • You also want scheduling.
Allscripts TouchWorks review

Choose eClinicalWorks Prime if

  • You need ai-assisted documentation.
  • You work on Web, Mobile, Api.
  • You also want revenue cycle.
eClinicalWorks Prime review

Questions people ask

Is Allscripts TouchWorks or eClinicalWorks Prime better?
Neither clearly leads. Allscripts TouchWorks starts at $200/month and eClinicalWorks Prime at $180/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Allscripts TouchWorks or eClinicalWorks Prime?
Allscripts TouchWorks starts at $200/month and eClinicalWorks Prime at $180/month.
Does Allscripts TouchWorks or eClinicalWorks Prime run on more platforms?
Allscripts TouchWorks runs on Web, Mobile. eClinicalWorks Prime runs on Web, Mobile, Api.
What is Allscripts TouchWorks best used for?
Allscripts TouchWorks is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what eClinicalWorks Prime is typically brought in for.
What can Allscripts TouchWorks do that eClinicalWorks Prime cannot?
Allscripts TouchWorks covers ePrescribing, Scheduling, Revenue Cycle Management, Clearinghouses. eClinicalWorks Prime covers AI-Assisted Documentation, Revenue Cycle, Voice Recognition, Telehealth. Both handle Electronic Health Records, Practice Management, Patient Portal, HL7.

Answered from the vendors’ own pages

Allscripts TouchWorks: How is Allscripts TouchWorks priced?

Pricing is not published on Veradigm's website. Costs are customized based on practice size, feature requirements, and deployment preferences.

Source
eClinicalWorks Prime: How much does eClinicalWorks Prime cost?

eClinicalWorks does not publish pricing for its Prime RCM (Revenue Cycle Management) service. The vendor positions it as 'Better RCM service at a lower price than your current provider' but requires interested organizations to schedule a demo or contact sales at 508-836-2700 for custom pricing based on organizational size and specific requirements.

Source
Allscripts TouchWorks: How do I get pricing and request a demo for TouchWorks?

Contact a Veradigm Account Executive or use the 'Get Demo' button on their website to discuss pricing, trial programs, and implementation.

Source
eClinicalWorks Prime: How can you get eClinicalWorks Prime pricing?

Contact eClinicalWorks directly at 508-836-2700 to speak with their sales team or schedule a demo to discuss pricing tailored to your organization.

Source
Allscripts TouchWorks: What market segments does Veradigm serve?

Veradigm serves healthcare providers with EHR and practice management solutions, life sciences companies, and health plans/payers with risk adjustment and quality analytics.

Source
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