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Software · head to head

Airbrake vs Papertrail

Airbrake logo

Airbrake

Software

Error Tracking and Performance Monitoring

From
Free
Rated
-
Full reviewWebsite
Papertrail logo

Papertrail

Software

Cloud-Hosted Log Management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Airbrake data retention is 30 days on every plan, including the $799 a month Business tier; Papertrail log Observability starts at $5.00 per GB per month
  • They diverge on capability: Airbrake covers Error tracking, Papertrail covers Log aggregation.

Where they differ

Only the attributes on which Airbrake and Papertrail actually diverge.

Attributes where Airbrake and Papertrail differ
AttributeAirbrakePapertrail
Pricing modelusage-basedsubscription
Founded20082011

Identical on both: starting price (Free), free tier (Yes), platforms (Web, Api), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Airbrake

  • Error tracking
  • Performance monitoring
  • Deploy tracking
  • Custom notifications

Only in Papertrail

  • Log aggregation
  • Real-time tail
  • Saved searches
  • System alerts

Both cover

  • API
  • Webhooks
  • REST
  • Web support
  • Api support

What people use each for

The jobs each tool is most often brought in to do.

Airbrake

  • Error and exception monitoring for web applicationsnot Papertrail
  • Performance monitoring alongside error trackingnot Papertrail
  • Alerting a team when a deploy introduces a spike in errorsnot Papertrail
  • Tracking errors across multiple projects in one accountnot Papertrail

Papertrail

  • Aggregating syslog and application logs from many hosts into one searchable streamnot Airbrake
  • Tail-and-search style troubleshooting during incidentsnot Airbrake
  • Long-term log archiving to Amazon S3 for later analysisnot Airbrake

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Airbrake

  • Data retention is 30 days on every plan, including the $799 a month Business tier
  • The entry plan at $19 a month covers 25,000 errors and 7,500 events
  • Errors beyond the plan quota are billed on demand
  • Audit logs and spike forgiveness require the Pro tier
  • The lowest tier is limited to 1 user and 1 team

Papertrail

  • Log Observability starts at $5.00 per GB per month
  • Usage beyond the plan volume is billed at a 30% higher price per GB and is capped at 200% extra
  • Transferred volume is measured as message length plus 50 bytes of metadata per message, so metadata counts against the quota

Pricing, plan by plan

Airbrake

Free
  • FreeFree
    • Error tracking
    • Performance monitoring
    • Deploy tracking

Papertrail

Free
  • FreeFree
    • Log aggregation
    • Real-time tail
    • Saved searches

Which should you pick?

Choose Airbrake if

  • You need error tracking.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want performance monitoring.
Airbrake review

Choose Papertrail if

  • You need log aggregation.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want real-time tail.
Papertrail review

Questions people ask

Is Airbrake or Papertrail better?
Neither clearly leads. Airbrake starts at Free and Papertrail at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Airbrake or Papertrail?
Airbrake starts at Free and Papertrail at Free.
Does Airbrake or Papertrail run on more platforms?
Both run on Web, Api, so platform support will not decide this one for you.
Can I use Airbrake for free?
Both have a free tier, so you can try either at no cost before committing.
What is Airbrake best used for?
Airbrake is most often used for error and exception monitoring for web applications, performance monitoring alongside error tracking, alerting a team when a deploy introduces a spike in errors, tracking errors across multiple projects in one account. Of those, error and exception monitoring for web applications and performance monitoring alongside error tracking are not what Papertrail is typically brought in for.
What can Airbrake do that Papertrail cannot?
Airbrake covers Error tracking, Performance monitoring, Deploy tracking, Custom notifications. Papertrail covers Log aggregation, Real-time tail, Saved searches, System alerts. Both handle API, Webhooks, REST, Web support.
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