Software · head to head
Agile CRM vs Kapta
The short version
- Only Agile CRM has a free tier, so it costs nothing to try first.
- Each has a real cost: Agile CRM the Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.; Kapta the Internet Archive's capture of Kapta's pricing page on 14 October 2019 listed Team at $2,000 per month billed annually (10 account managers, 10 contributors, 50 customer accounts), Professional at $5,000 per month (25/25/250), and Enterprise by contact only; the 14-day free trial excludes refunds after purchase per the page's FAQ.
- They diverge on capability: Agile CRM covers Contact management, Kapta covers Account planning.
Where they differ
Only the attributes on which Agile CRM and Kapta actually diverge.
Identical on both: pricing model (subscription), platforms (Web), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Agile CRM
- Contact management
- Lead scoring
- Email automation
- Marketing automation
- Service desk
- Web forms
- Analytics
- Zapier
Only in Kapta
- Account planning
- Stakeholder mapping
- Voice of customer
- Health scores
- Action planning
- Salesforce
- HubSpot
- Microsoft Dynamics
Both cover
- Slack
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Agile CRM
- Sales managementnot Kapta
- Marketing automationnot Kapta
- Customer servicenot Kapta
Kapta
- Customer Successnot Agile CRM
- Key Account Managementnot Agile CRM
- Strategic Accountsnot Agile CRM
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Agile CRM
- The Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.
Kapta
- The Internet Archive's capture of Kapta's pricing page on 14 October 2019 listed Team at $2,000 per month billed annually (10 account managers, 10 contributors, 50 customer accounts), Professional at $5,000 per month (25/25/250), and Enterprise by contact only; the 14-day free trial excludes refunds after purchase per the page's FAQ.
Pricing, plan by plan
Agile CRM
Free- FreeFree
- Contact management
- Task management
- Starter$9/month
- Everything in Free
- Email automation
- Landing pages
- Business$39/month
- Everything in Starter
- Advanced analytics
- API access
Kapta
$1000/month- Professional$1000/month
- Account planning
- Health scores
- Stakeholder mapping
- Enterprise$2500/month
- Custom workflows
- Advanced analytics
- API
Which should you pick?
Choose Agile CRM if
- You need contact management.
- You want to start without paying.
- You also want lead scoring.
Questions people ask
- Is Agile CRM or Kapta better?
- Neither clearly leads. Agile CRM starts at Free and Kapta at $1000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Agile CRM or Kapta?
- Agile CRM has a free tier; the other does not. Paid plans start at Free for Agile CRM and $1000/month for Kapta.
- Does Agile CRM or Kapta run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- Can I use Agile CRM for free?
- Yes. Agile CRM has a free tier, so you can try it without paying. Kapta starts at $1000/month.
- What is Agile CRM best used for?
- Agile CRM is most often used for sales management, marketing automation, customer service. Of those, sales management and marketing automation are not what Kapta is typically brought in for.
- What can Agile CRM do that Kapta cannot?
- Agile CRM covers Contact management, Lead scoring, Email automation, Marketing automation. Kapta covers Account planning, Stakeholder mapping, Voice of customer, Health scores. Both handle Slack, Web support.
Related pages
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