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CRM · head to head

Agile CRM vs Dolibarr

Agile CRM logo

Agile CRM

CRM

All-in-one CRM, Marketing, and Service Software

From
Free
Rated
-
Full reviewWebsite
Dolibarr logo

Dolibarr

ERP

Modular open source ERP and CRM for very small businesses, installable on shared hosting

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Agile CRM limited to 10 free users with basic features only; Dolibarr the core is deliberately shallow, so a serious requirement such as advanced manufacturing, EDI or a specific payment gateway usually means buying a DoliStore module from a third-party author, and the quality and maintenance of those modules varies widely.
  • They diverge on capability: Agile CRM covers Contact management, Dolibarr covers Module toggles.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Agile CRM and Dolibarr actually diverge.

Attributes where Agile CRM and Dolibarr differ
AttributeAgile CRMDolibarr
Pricing modelsubscriptionOpen source, no licence fee
PlatformsWebWeb, Self-hosted, Docker, Windows, macOS, Linux, Android
CategoryCRMERP
Founded2009Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Agile CRM

  • Contact management
  • Lead scoring
  • Email automation
  • Marketing automation
  • Service desk
  • Web forms
  • Analytics
  • Zapier

Only in Dolibarr

  • Module toggles
  • Third-party management
  • Quotes to invoices
  • Stock and warehouses
  • Double-entry accounting
  • Projects and time
  • Point of sale
  • DoliStore

What people use each for

The jobs each tool is most often brought in to do.

Agile CRM

  • Managing customer relationships and contactsnot Dolibarr
  • Automating sales workflows and pipeline trackingnot Dolibarr
  • Running email marketing campaigns and lead generationnot Dolibarr
  • Building helpdesk and customer support systemsnot Dolibarr

Dolibarr

  • A two-person consultancy wants quotes, invoices and basic accounting self-hosted on an existing five euro a month shared hosting account with no server administration.not Agile CRM
  • A French or Spanish small business needs VAT handling and accounting exports that match local practice out of the box rather than after configuration.not Agile CRM
  • An association or nonprofit needs membership, subscription and donation tracking alongside ordinary invoicing without paying per member.not Agile CRM
  • A small distributor wants stock, purchase orders and sales orders in one system and is willing to buy a DoliStore module rather than commission bespoke development.not Agile CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Agile CRM

  • Limited to 10 free users with basic features only
  • Email and phone support included starting at $8.99 tier
  • CRM analytics features require additional per-usage pricing for email counts

Dolibarr

  • The core is deliberately shallow, so a serious requirement such as advanced manufacturing, EDI or a specific payment gateway usually means buying a DoliStore module from a third-party author, and the quality and maintenance of those modules varies widely.
  • Accounting was designed around French practice, and the chart of accounts, VAT model and fiscal exports need real work to satisfy accountants in the United States, the UK or Australia.
  • The interface is functional rather than designed and shows its age against Odoo, which makes internal adoption harder when staff are comparing it to consumer-grade software.
  • Upgrades between major versions can break paid third-party modules, because module authors update on their own schedules and there is no guarantee your combination will work on version 24 the day it ships.
  • Support is community forums unless you buy a partner contract, and the documentation is a wiki of uneven quality with substantial parts written in French, so English-only teams hit dead ends.

Pricing, plan by plan

Agile CRM

Free
  • FreeFree
    • Up to 10 users
    • 1
    • 000 Contacts & Companies
  • Starter$8.99/monthly
    • 10
    • 000 Contacts & Companies
    • 3 Plugins
  • Regular$29.99/monthly
    • 50
    • 000 Contacts & Companies
    • 50+ Plugins/Integrations
  • Enterprise$47.99/monthly
    • Unlimited Contacts & Companies
    • 50+ Plugins
    • Dedicated Account Rep

Dolibarr

Free
  • Self-hostedFree
    • Full GPL source, all core modules
    • Unlimited users
    • You provide PHP and MySQL hosting
  • Partner cloud hosting$14/month
    • Managed hosting from DoliCloud or a certified partner
    • Backups, updates and support included
    • Typically 10 to 30 euros per user per month

Which should you pick?

Choose Agile CRM if

  • You need contact management.
  • You want to start without paying.
  • You also want lead scoring.
Agile CRM review

Choose Dolibarr if

  • You need module toggles.
  • You want to start without paying.
  • You work on Web, Self-hosted, Docker, Windows, macOS, Linux, Android.
  • You also want third-party management.
Dolibarr review

Questions people ask

Is Agile CRM or Dolibarr better?
Neither clearly leads. Agile CRM starts at Free and Dolibarr at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Agile CRM or Dolibarr?
Agile CRM starts at Free and Dolibarr at Free.
Does Agile CRM or Dolibarr run on more platforms?
Agile CRM runs on Web. Dolibarr runs on Web, Self-hosted, Docker, Windows, macOS, Linux, Android.
Can I use Agile CRM for free?
Both have a free tier, so you can try either at no cost before committing.
What is Agile CRM best used for?
Agile CRM is most often used for managing customer relationships and contacts, automating sales workflows and pipeline tracking, running email marketing campaigns and lead generation, building helpdesk and customer support systems. Of those, managing customer relationships and contacts and automating sales workflows and pipeline tracking are not what Dolibarr is typically brought in for.
What can Agile CRM do that Dolibarr cannot?
Agile CRM covers Contact management, Lead scoring, Email automation, Marketing automation. Dolibarr covers Module toggles, Third-party management, Quotes to invoices, Stock and warehouses.

Answered from the vendors’ own pages

Agile CRM: How much does Agile CRM cost?

Agile CRM offers a free plan for up to 10 users with basic CRM, sales, and helpdesk features. Paid plans start at $8.99/user/month for the Starter tier and go up to $47.99/user/month for Enterprise with unlimited contacts and custom features. Source: https://web.archive.org/web/20241226213740/https://www.agilecrm.com/pricing

Source
Dolibarr: Is Dolibarr genuinely free?

Yes. The full application is GPL with no user limit and no paid edition of the core. You pay only for hosting, optional DoliStore modules and optional partner support.

Agile CRM: Can I upgrade or downgrade my plan at any time?

Yes, you can upgrade, downgrade, or cancel your plan at any time directly from Agile CRM's online dashboard, with no penalties or long-term contracts required.

Source
Dolibarr: Can it run on shared hosting?

Yes, that is its main practical advantage. It needs only PHP and MySQL or MariaDB, so an ordinary cPanel account is enough.

Agile CRM: What is the uptime guarantee for paid plans?

Agile CRM offers a 99.5% uptime guarantee on all paid plans, ensuring your system is available 99.5% of the time. The platform is hosted on Google and Amazon cloud infrastructure for reliability.

Source
Dolibarr: How does it compare to Odoo?

Odoo is deeper and better presented but its useful modules are in the paid Enterprise edition and it needs a proper deployment. Dolibarr is thinner but free end to end and far easier to host.

Dolibarr: Does it handle UK or US accounting?

Not comfortably out of the box. The accounting module reflects French conventions and needs configuration and often a local module to satisfy an accountant elsewhere.

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