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Insurance · head to head

AgencyZoom vs Duck Creek Policy

AgencyZoom logo

AgencyZoom

Insurance

Unified agency management and brokerage platform

From
$99/month
Rated
-
Duck Creek Policy logo

Duck Creek Policy

Insurance

Flexible policy administration for modern insurers

From
On request
Rated
-

The short version

  • Each has a real cost: AgencyZoom starts at $149 a month for independent agencies, rising to $349 for the Pro tier; Duck Creek Policy no pricing published on vendor website; enterprise solution requires custom engagement
  • They diverge on capability: AgencyZoom covers Policy management, Duck Creek Policy covers Policy lifecycle management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which AgencyZoom and Duck Creek Policy actually diverge.

Attributes where AgencyZoom and Duck Creek Policy differ
AttributeAgencyZoomDuck Creek Policy
Starting price$99/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Ios, AndroidWeb
Founded20092000

Identical on both: free tier (No), user rating (Not yet rated), category (Insurance).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in AgencyZoom

  • Policy management
  • Integrated accounting
  • Client management
  • Reporting
  • Document management
  • Carrier downloads
  • Client portal
  • Mobile app

Only in Duck Creek Policy

  • Policy lifecycle management
  • Product configuration
  • Rating engine
  • Underwriting workbench
  • Forms management
  • Billing integration
  • Multi-line support
  • Real-time quoting

Both cover

  • Data encryption
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

AgencyZoom

  • Lead management and prospecting for insurance agenciesnot Duck Creek Policy
  • Automated follow-up and winback campaignsnot Duck Creek Policy
  • Producer goal tracking and commission calculationnot Duck Creek Policy
  • Collecting Google reviews from policyholdersnot Duck Creek Policy
  • Multi-location management for captive agency groupsnot Duck Creek Policy

Duck Creek Policy

  • Policy administrationnot AgencyZoom
  • Underwriting workflowsnot AgencyZoom
  • Rating and pricingnot AgencyZoom
  • Claims managementnot AgencyZoom
  • Billing operationsnot AgencyZoom

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

AgencyZoom

  • Starts at $149 a month for independent agencies, rising to $349 for the Pro tier
  • All plans include up to 7 user seats and extra seats require contacting sales
  • Zapier, Google Reviews and two-way email and texting need the Growth tier at $199 a month
  • AgencyHR, the service centre and events automation are Pro only
  • Integrating with an agency management system may cost extra depending on the system

Duck Creek Policy

  • No pricing published on vendor website; enterprise solution requires custom engagement
  • Modular product architecture means customers can mix/match components, making standard pricing impossible

Pricing, plan by plan

AgencyZoom

$99/month
  • Essential$149/month
    • Up to 7 seats
    • 14-day free trial
    • Most limited offering
  • Growth$199/month
    • Up to 7 seats
    • 14-day free trial
    • Excludes events automation and service center
  • Pro$349/month
    • Up to 7 seats
    • 14-day free trial
    • Full feature set

Duck Creek Policy

On request

No published plan breakdown. See the Duck Creek Policy review.

Which should you pick?

Choose AgencyZoom if

  • You need policy management.
  • You work on Web, Ios, Android.
  • You also want integrated accounting.

Choose Duck Creek Policy if

  • You need policy lifecycle management.
  • You also want product configuration.

Questions people ask

Is AgencyZoom or Duck Creek Policy better?
Neither clearly leads. AgencyZoom starts at $99/month and Duck Creek Policy at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, AgencyZoom or Duck Creek Policy?
AgencyZoom starts at $99/month and Duck Creek Policy at On request.
Does AgencyZoom or Duck Creek Policy run on more platforms?
AgencyZoom runs on Web, Ios, Android. Duck Creek Policy runs on Web.
What is AgencyZoom best used for?
AgencyZoom is most often used for lead management and prospecting for insurance agencies, automated follow-up and winback campaigns, producer goal tracking and commission calculation, collecting google reviews from policyholders. Of those, lead management and prospecting for insurance agencies and automated follow-up and winback campaigns are not what Duck Creek Policy is typically brought in for.
What can AgencyZoom do that Duck Creek Policy cannot?
AgencyZoom covers Policy management, Integrated accounting, Client management, Reporting. Duck Creek Policy covers Policy lifecycle management, Product configuration, Rating engine, Underwriting workbench. Both handle Data encryption, Cloud deployment, Web support.

Answered from the vendors’ own pages

AgencyZoom: What is the maximum number of team seats included in AgencyZoom plans?

All AgencyZoom plans (Essential at $149/month, Growth at $199/month, and Pro at $349/month) include up to 7 seats for team members. Additional seats beyond 7 require contacting the sales team.

Source
Duck Creek Policy: How much does Duck Creek Policy cost?

Duck Creek does not publish pricing. Policy is an enterprise solution for insurance carriers where implementation scope, data migration complexity, and customization requirements determine total cost of ownership. Interested prospects must contact Duck Creek's sales team through their 'Talk to Sales' call-to-action.

Source
AgencyZoom: Can I pay AgencyZoom annually for a discount?

Yes. AgencyZoom offers a 20 percent discount when billing annually instead of month-to-month across all plans (Essential, Growth, and Pro). Month-to-month cancellation is available on all tiers.

Source
Duck Creek Policy: Is Duck Creek Policy a modular system?

Yes, customers can adopt Duck Creek products individually (Policy, Rating, Billing, Claims, etc.) or in combination. This modularity means pricing varies based on which products and integration depth customers require.

Source
AgencyZoom: How long is the free trial for AgencyZoom?

AgencyZoom offers a 14-day free trial on all three plan tiers (Essential, Growth, and Pro). The trial includes full platform access to evaluate features before committing to a paid subscription.

Source
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