Softwr

Scheduling & Booking · head to head

Acuity Scheduling vs Folk

Acuity Scheduling logo

Acuity Scheduling

Scheduling & Booking

Scheduling made simple

From
$16/month
Rated
-
Full reviewWebsite
Folk logo

Folk

All industries

The CRM that works for you, not the other way around

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Folk has a free tier, so it costs nothing to try first.
  • Each has a real cost: Acuity Scheduling starter tier limited to 1 calendar only; Folk no native mobile app, only works through mobile browser which is not optimized for phones
  • They diverge on capability: Acuity Scheduling covers Online booking, Folk covers Contact management.

Where they differ

Only the attributes on which Acuity Scheduling and Folk actually diverge.

Attributes where Acuity Scheduling and Folk differ
AttributeAcuity SchedulingFolk
Starting price$16/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
CategoryScheduling & BookingAll industries
Founded20032020

Identical on both: platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Acuity Scheduling

  • Online booking
  • Appointment types
  • Calendar sync
  • Payment processing
  • Email reminders
  • Client self-scheduling
  • Packages & memberships
  • Timezone detection

Only in Folk

  • Contact management
  • Email tracking
  • Mail merge
  • Chrome extension
  • Tags & groups
  • Notes & activities
  • Import/export
  • Search & filters

Both cover

  • Zapier

What people use each for

The jobs each tool is most often brought in to do.

Acuity Scheduling

  • Client self-scheduling with automated time zone conversionnot Folk
  • HIPAA-compliant scheduling for healthcare practitionersnot Folk
  • Multi-location scheduling with multiple staff membersnot Folk
  • Membership, package sales, and gift certificate managementnot Folk

Folk

  • Contact managementnot Acuity Scheduling
  • Sales outreachnot Acuity Scheduling
  • Networkingnot Acuity Scheduling
  • Recruitmentnot Acuity Scheduling
  • Investor relationsnot Acuity Scheduling

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Acuity Scheduling

  • Starter tier limited to 1 calendar only
  • SMS/text reminders, memberships, and gift certificates require Standard or Premium tier
  • HIPAA compliance (BAA signature) exclusive to Premium tier at $49/month
  • Custom API and CSS access, and Acuity branding removal require Premium tier

Folk

  • No native mobile app, only works through mobile browser which is not optimized for phones
  • Limited workflow automation capabilities compared to enterprise CRMs
  • No automatic phone call tracking, requires manual entry
  • Limited reporting and analytics features
  • Monthly caps on email sends and enrichment credits on lower tiers
  • LinkedIn Chrome extension sometimes has synchronization problems
  • Email sent through Folk sometimes doesn't appear as sent in user's Outlook account

Pricing, plan by plan

Acuity Scheduling

$16/month

No published plan breakdown. See the Acuity Scheduling review.

Folk

Free
  • Standard$24/month
    • Pipeline management
    • Email campaigns
    • Contact enrichment
  • Premium$48/month
    • Custom objects
    • Email sequences
    • Dashboards
  • Enterprise$80/month
    • Dedicated account manager
    • Custom integrations
    • Priority support

Which should you pick?

Choose Acuity Scheduling if

  • You need online booking.
  • You also want appointment types.
Acuity Scheduling review

Choose Folk if

  • You need contact management.
  • You want to start without paying.
  • You also want email tracking.
Folk review

Questions people ask

Is Acuity Scheduling or Folk better?
Neither clearly leads. Acuity Scheduling starts at $16/month and Folk at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Acuity Scheduling or Folk?
Folk has a free tier; the other does not. Paid plans start at $16/month for Acuity Scheduling and Free for Folk.
Does Acuity Scheduling or Folk run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Folk for free?
Yes. Folk has a free tier, so you can try it without paying. Acuity Scheduling starts at $16/month.
What is Acuity Scheduling best used for?
Acuity Scheduling is most often used for client self-scheduling with automated time zone conversion, hipaa-compliant scheduling for healthcare practitioners, multi-location scheduling with multiple staff members, membership, package sales, and gift certificate management. Of those, client self-scheduling with automated time zone conversion and hipaa-compliant scheduling for healthcare practitioners are not what Folk is typically brought in for.
What can Acuity Scheduling do that Folk cannot?
Acuity Scheduling covers Online booking, Appointment types, Calendar sync, Payment processing. Folk covers Contact management, Email tracking, Mail merge, Chrome extension. Both handle Zapier.

Answered from the vendors’ own pages

Folk: What are Folk's pricing plans?

Folk offers three plans: Standard at $24/month per member (billed annually), Premium at $48/month with custom objects and email sequences, and Enterprise from $80/month with advanced security and dedicated support. New workspaces get a 2-week free trial with all Premium features.

Source
Folk: Does Folk offer a mobile app?

Folk does not have native iOS or Android apps. The web interface technically works on mobile browsers but is built primarily for desktop use.

Source
Folk: Does Folk track phone calls automatically?

No, Folk does not automatically track phone calls. All call interactions must be manually entered into the system.

Source
Folk: What integrations does Folk support?

Folk supports over 5,000 integrations through platforms like Zapier and Make. It includes native email, calendar, and WhatsApp sync, LinkedIn extension, and can enrich contact data using its built-in enrichment tool.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Acuity Scheduling

More on Folk

Keep looking

Other head to heads